Utility EOS don't wake the 1DC

One of our photographers on the ground with our 1-D-C and has problems with the EOS Utlity.  In fact, it works great except for a key, the software will be not to wake the camerathing.  What I mean is that, while it wakes you up from sleep a half press of the shutter on the actual camera, the shutter in the software button will not.  We are on a new powerbook with 10.8 and the latest version of the utility.  That said, it's our first time taken to view with the utility so it could be something really simple, or it is possible that the 1 d - C is new and not 100% working still.  I appreciate any thoughts and advice.

Hi mdantzker!

What you describe is normal.  When the camera turns off or goes to sleep, he is more communication between the computer and the camera, then EOS Utility cannot connect to the camera in order to wake him up.  If there is a problem with the camera myself to sleep, I recommend that you disable the auto-off feature in the menu.  Please follow these steps:

Tags: Canon Camera

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