Utility HP does not work with the new update of Mac software

I downloaded the latest version of the software for my Mac and now utility HP will not work! Any advice? Thanks, Chris

Hey Chris. Looks like you may have the old software out there which is not compatiable with the new version of Mac OS X. What I would do is a complete uninstall of the HP software you have. Let's try this:

We will uninstall with the option 'raccoon' like this:

1. go in Applications/Hewlett Packard / click on uninstall HP and click on continue

2. Select your device in the left pane
3. hold the keys Ctrl, Opt and Cmd and click on uninstall
4. There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
5. click on continue and let it finish

Now run a software update. Before doing the next step make sure you connect your printer to the computer through USB. Then click on the Apple in the upper left corner of the screen, then clicking on software updates.

If my instructions don't do because here's a little video to help out you:

Tags: HP Printers

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