Utility Intel chipset software installation blue screen

Hi, I recently decided to install this utility but encountered a blue screen. I did all my files INF. Update tool, but when the installation reaches the Intel ICH9 Family USB2 Enhanced Host Controller - 293C the closed laptop - a blue screen with white text appeared. A USB composite device is connected to the host controller. I thought that this composite device may be causing the blue screen and tried to uninstall or disable it but sameblue screen apeared. Is there a problem with the Intel host controller or with the Chipset utility?

I would be very grateful if solve you my problem!
Some information on my PC:
OS: Vista Home Basic (build in Service Pack 2)
Chipset: Mobile Intel 4 Series Express Chipset with integrated graphics
RAM: 2 GB

Thanks for the report of BlueScreenView.

Please replace the camera driver with a new copy on the Dell site.  There is no need to have a device without driver - as it will cause problems that elsewhere also.

Once the drivers are replaced, if you still have problems BSOD - then we must suspect the camera itself (a hardware problem).

But there are many other things for us to test before you leave us on the drivers.  FWIW - I had problems with this driver to work before, and I may have a few "tricks" up my sleeve because of this.

Let us know if there are problems to obtain or install the drivers and I'll see what things are needed.

Tags: Windows

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