UTorrent is a virus?

Similar Questions

• I want to download the program of manament of Utorrent files but when I try to open it. A box will open up, which tells tht Soicwall Anti Virus is preventeing me fron doin g so.

  How can I get through it or otherwise. What is a program that I can use to share files I'll power b.

  Hello

  If you have installed anti-virus software, please disable it and check if it works very well.

  See the link.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-in/Windows7/disable-antivirus-software

  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• Mac is infected by the virus (types +++ automatically)

  My Mac Mini has been compromised. I downloaded files & videos of uTorrent and after that the machine has started to behave abnormally.

  Whenever I have started typing something, '+' sign Gets types automatically.

  How to detect and remove this virus?

  There is no such thing as a virus for Mac.  Have you tried restarting your Mac? What happens after reboot? Download files via torrent is rather dubious and half legal decision.

• Virus problem? -Unable to access many programs, Windows Components, System Restore

  I am reasonably confident that the issue I'm having is the direct result of a virus. The first sign was after recording in the other day, a message popped up that says that my copy of Windows is not valid. After re - validate, I am still not able to access many programs, System Restore, components - run Windows, Control Panel, Defender etc. I already ran several scans-MalwareBytes, Hijackthis, AVG, ZoneAlarm, SuperAnti-SpyWare, Avira, Emsisoft, etc.. Still nothing.

  Here is the hijackthis log:

  Logfile of Trend Micro HijackThis v2.0.2
  Scan saved at 17:48:59, 09/17/2010
  Platform: Windows Vista SP2 (WinNT 6.00.1906)
  MSIE: Internet Explorer v8.00 (8.00.6001.18928)
  Boot mode: Normal

  Ongoing process:
  C:\Windows\MHotKey.exe
  C:\Windows\ChiFuncExt.exe
  C:\Program Files (x 86) \PC Security\pctsGui.exe tools
  C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe
  C:\Program Files (x 86) \SUPERAntiSpyware\SUPERANTISPYWARE. EXE
  C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
  C:\Program Files (x86)\Curse\CurseClient.exe
  C:\Windows\CNYHKey.exe
  c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
  C:\Program Files (x 86) \Common Files\Adobe\ARM\1.0\AdobeARM.exe
  C:\Program Files (x86)\iTunes\iTunesHelper.exe
  C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
  C:\Windows\ModLedKey.exe
  C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
  C:\Program Files (x 86) \Avira\AntiVir Desktop\avgnt.exe
  C:\Program Files (x 86) \windows live security center\wlschost. EXE
  C:\Program Files (x 86) \Emsisoft Anti - Malware\a2wizard.exe
  C:\Users\Dad\Downloads\kremove.exe
  C:\Users\Dad\AppData\Local\Temp\WZSE0. TMP\VRemTool.exe
  C:\Program Files (x86)\AVG\AVG9\avgtray.exe
  C:\Program Files (x 86) \Windows Live Safety Center\wlschost.exe
  C:\Program Files (x 86) \Windows Live Safety Center\wlschost.exe
  C:\Program Files (x86)\AVG\AVG9\avgui.exe
  C:\Program Files (x 86) \Trend Micro\HijackThis\HijackThis.exe

  R0 - HKLM Software Microsoft Internet Explorer Main, Start Page = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1008&m=dx4720-03
  R0 - HKLM Search Microsoft Internet Explorer, SearchAssistant =
  R0 - HKLM Search Microsoft Internet Explorer, CustomizeSearch =
  R0 - HKLM Software Microsoft Internet Explorer Main, Local Page = C:\Windows\SysWOW64\blank.htm
  R1 - HKCU Software Microsoft Internet Explorer Main, Window Title = Windows Internet Explorer provided by Yahoo!
  R0 - HKCU Toolbar, LinksFolderName =
  O1 - Hosts:: 1 localhost
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x 86) \Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
  O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
  O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files (x 86) \Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
  O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
  O2 - BHO: Java (TM)-plug-in SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x 86) \Google\Google Toolbar\GoogleToolbar_32.dll
  O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
  O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files (x 86) \Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
  O3 - Toolbar: toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x 86) \Google\Google Toolbar\GoogleToolbar_32.dll
  O4 - HKLM\... \Run: LchDrvKey.exe [LchDrvKey]
  O4 - HKLM\... \Run: [LedKey] CNYHKey.exe
  O4 - HKLM\... \Run: [ccApp] "c:\Program Files (x 86) \Common Files\Symantec Shared\ccApp.exe".
  O4 - HKLM\... \Run: [osCheck] "c:\Program Files (x 86) \Norton 360\osCheck.exe.
  O4 - HKLM\... \Run: [Acer AlaunchX new trigger] c:\Acer\Preload\Command\AlaunchX\AppInRun.exe
  O4 - HKLM\... \Run: [smart Copy] "C:\Program Files (x 86) \IOI\Smart Copy\ButtonMonitor.exe"-a
  O4 - HKLM\... \Run: [BrMfcWnd] "C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" / autorun
  O4 - HKLM\... \Run: [ControlCenter3] "C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe" / autorun
  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program Files (x 86) \Adobe\Reader 9.0\Reader\Reader_sl.exe.
  O4 - HKLM\... \Run: [adobe ARM] "C:\Program Files (x 86) \Common Files\Adobe\ARM\1.0\AdobeARM.exe.
  O4 - HKLM\... \Run: [AppleSyncNotifier] C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
  O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime
  O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files (x86)\iTunes\iTunesHelper.exe.
  O4 - HKLM\... \Run: [ISTray] "C:\Program Files (x 86) \PC Tools Security\pctsGui.exe" /hideGUI
  O4 - HKLM\... \Run: [ZoneAlarm Client] "C:\Program Files (x 86) \Zone Labs\ZoneAlarm\zlclient.exe.
  O4 - HKLM\... \Run: [avgnt] "C:\Program Files (x 86) \Avira\AntiVir" / min
  O4 - HKLM\... \Run: [a-squared] "C:\Program Files (x 86) \Emsisoft Anti - Malware\a2guard.exe."
  O4 - HKLM\... \Run: [avast5] "C:\Program ALWIL Software Software\Avast5\avastUI.exe" /nogui
  O4 - HKLM\... \Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
  O4 - HKLM\... \RunOnce: [new Acer AlaunchX] c:\Acer\Preload\Command\AlaunchX\LaunchAlaunchX.exe
  O4 - HKCU\... \Run: [DAEMON Tools Lite] "C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe"-autorun
  O4 - HKCU\... \Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
  O4 - HKCU\... \Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe.
  O4 - HKCU\... \Run: [CurseClient] C:\Program Files (x86)\Curse\CurseClient.exe-silencieux
  O4 - HKCU\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter
  O4 - HKCU\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime
  O4 - HKUS S-1-5-19\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
  O4 - HKUS S-1-5-19\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'NETWORK SERVICE')
  O4 - HKUS S-1-5-20\... \Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe Sidebar.exe/detectMem (User 'NETWORK SERVICE')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [DAEMON Tools Lite] "C:\Program Files (x 86) \DAEMON tools Lite\daemon.exe"-autorun (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" - atboottime (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [WMPNSCFG] C:\Program Files (x 86) \Windows Media Player\WMPNSCFG.exe (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1001\... \Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User 'Joe')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User "Bernadette")
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1003\... \RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe Pei (User "Bernadette")
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter (User 'Little Girls')
  O4 - HKUS\S-1-5-21-1591617202-1210337137-939529332-1005\... \RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE-update 1103471-Mozilla/4.0 (compatible"; MSIE 7.0; Windows NT 6.0; WOW64; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)"-"http://www.miniclip.com/games/age-of-speed-2/en/"(User 'Little Girls')
  O4 - S-1-5-21-1591617202-1210337137-939529332-1005 Startup: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
  O4 - Startup S-1-5-21-1591617202-1210337137-939529332-1005 user: OneNote 2007 Clipper screen and Launcher.lnk = C:\Program Files (x 86) \Microsoft Office\Office12\ONENOTEM. EXE (User 'Little Girls')
  O8 - Extra context menu item: E & xport to Microsoft Excel - res: / / C:\PROGRA~2\MICROS~2\Office12\EXCEL. EXE/3000
  O8 - Extra context menu item: Google Sidewiki... - res: / / C:\Program Files (x 86) \Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
  O9 - Extra button: send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra 'Tools' menuitem: S & end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR. DLL
  O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Little Girls\AppData\Roaming\Microsoft\Windows\Start Start IMVU.lnk
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  O10 - unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
  Ø16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (control scan Security Windows Live OneCare-) http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
  Ø16 - DPF: {76CA9E30-5094-46F9-BE90-D47AD59C2C2C} (CClientInfo Object) - https://qsr.radiantenterprise.com/02.136.0031.02/pe/clientdownloads/SuperCab.cab
  O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
  O20 - Winlogon Notify:! Common - C:\Program Files (x 86) \SUPERAntiSpyware\SASWINLO. DLL
  O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x 86) \Emsisoft Anti - Malware\a2service.exe
  O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
  O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\sched.exe
  O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x 86) \Avira\AntiVir Desktop\avguard.exe
  O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x 86) \Common Files\Apple\Mobile device Support\AppleMobileDeviceService.exe
  O23 - Service: automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
  O23 - Service: avast! Antivirus - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: avast! Scanner - Mail AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: avast! Web Scanner - AVAST Software - C:\Program ALWIL Software Software\Avast5\AvastSvc.exe
  O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
  O23 - Service: Hello Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
  O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: COM host (comHost) - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\VAScanner\comHost.exe
  O23 - Service: @dfsrres.dll, - 101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
  O23 - Service: Empowering Technology Service (and service) - Unknown owner - C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe
  O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x 86) \Google\Common\Google Updater\GoogleUpdaterService.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x 86) \Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: @keyiso.dll, - 100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
  O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files (x 86) \Common Files\Symantec Shared\ccSvcHst.exe
  O23 - Service: @comres.dll, - 2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
  O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
  O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  O23 - Service: SBSD Security Service Center (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x 86) \Spybot - search & Destroy\SDWinSec.exe
  O23 - Service: PC Tools auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsAuxs.exe
  O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x 86) \PC Tools Security\pctsSvc.exe
  O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
  O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
  O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
  O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
  O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
  O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
  O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
  O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
  O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe, - 101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x 86) \Windows Media Player\wmpnetwk.exe (file missing)
  O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

  --
  End of file - 15865 bytes

  Any help is appreciated.

  Joe

  HijackThis is designed to run on 32-bit operating systems.  Your logbook indicates that you are running a 64-bit operating system.  Unfortunately, HijackThis is unable to produce a precise log for 64-bit systems.

  You should not attempt any kind of correction after the HijackThis log information.

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  (144836)

• How can I check my Mac mini for spyware and other viruses

  How can I check my Mac mini for software spyware and other forms of virus? Recently, I received an electronic invoice which seems to come from Apple on a purchase that I did not. Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

  My Mac was purchased in 2011 and runs on OS X El Capitan (version 10.11.6).

  Kind regards

  Politkovskaya

  Receive a fraudulent e-mail for a purchase confirmation, you did not is a very common scam. Remember that you are not misled by providing personal information solicited by this e-mail.

  Unfortunately, I answered by clicking on a link that asked me to cancel or manage this purchase that led me to a site that didn't look like an official Apple site. I am afraid that simply by doing so, I welcomed the spyware on my Mac mini hard drive.

  No harm will come of the fact that you wrote. Fraudulent Web sites that are made to appear as legitimate those who are specially designed to convince you to reveal personal information. If you don't have that, no further action is necessary or justified. Do not install anything, no matter the source or the apparent popularity, in response to one such scam. To do this would be the first step in a path well worn to the misery.

  On the other hand, if you were tricked into providing personal information (like your Apple ID and password) you will need to change your password on Apple ID. Please write back for instructions.

• virus help

  Hello, I have a problem, I have an iMac and a macbook air. I might have something of a virus installed on my iMac. I was in a hurry and I thought that it was adobe flash player. He's no pop ups or ads but the iMac caused me my password by e-mail. I enter immediately. Once I had on my laptop, I have tried to receive an email and the App Store has prompted that I had a virus but I clicked on ignore. Is that all I have to do to not let whatever it is compromised?

  First of all, you do not have a virus but may have installed another type of malware. Please download and install EtreCheckreport of your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

  If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

• Problem with a Virus of Image to disc or something

  Hi all!

  My name is Cecilia, Im from Argentina. First of all, sorry, because my English is too bad, but I really need help. I searched around on Google, in fact and I can´t to find a solution to my problem.

  Recently, I have this kind of virus, malware or other, who is eating my RAM. As soon as I turn on my imac, this active thing by itself, in the form of a 'install', I can see it clearly in the activity monitor. 3 installers, which are essentially the disk images that I also see in disk utility, with names like 'adKrNd.dmg' ghost and other similar things (they still have a different name everytime I turn on the computer). When I want to move to the trash the .dmg, it won´t let me, saying that another application is using these files. I n ' t´know what to do, I downloaded an Anti Virus but it didn t work.

  Could you recommend me a good Anti-Malware for free? Maybe someone knows how to stop this?

  Thank you!!

  Manuela,

  Please NEVER install any antivirus, cleaning or another third-party utility maintenance on OS X. OS X is extremely safe and simply updated day will last probably years. In most situations, using antivirus, compensation or other similar applications will create more problems than they ever solve.

  However you have downloaded something like advertising software that can create a problem. My suggestion is to run a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

  If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

  BTW, my wife and I spent 3 weeks in Argentina in early 2015. What a beautiful country you have!

• How do I know if I have viruses / whatever

  It seems that 'my computer' is send emails since, apparently, sent my items... to those who who do not have them.   How to stop this... or if I have a virus / whatever?  Also send emails to myself with nothing else than a "zip" attached file?

  There is no virus affecting the os x in the wild. And it is unlikely that you have been hacked - it's much more likely that someone has taken over your email address and send spam using as the address "from"; It is a very common practice. It's how you receipt of the e-mails apparently yourself - spam with Zip files is still prevalent, but usually he pretends to be an invoice or other document. In fact, it is malware, but probably only affecting Windows - do not open it, of course.

  It's infuriating when someone uses your address in this way, but there is not really anything you can do about it. Usually it stops after some spammers moving on to address some other victim.