V305 printer problem

I installed a new cartridge, color & black & white in my printer, print a test page, but returned the next day and continued to get a 'improper cartridge' & 'replace the left cartridge' (black). I've done everything I can think of, including downloading new drivers, and the problem persists. The cartridges are nine Dell series... 9 for black... but will not work. Is there something I can do to fix this, or is the printer has just been shot? This V305 has not received much use and has never been clunked or hit, so I'm stumped.

cvault1,

If you unplug the printer from the wall and remove the brick of power for 60 seconds, this will reset the error messages that the printer. I would then plug everything back in.

Turn on the printer.

Open the printer (power on) and remove the Dell Series 9 black cartridge and then reinstall it. I then remove the Dell Series 9 color cartridge and reinstall it. Now, close the printer, and it will print an alignment page.

Error messages?

Print Cartridge black = Black (left) cartridge = color (right side)

photo cartridge = cartridge black (left side) = color (right side)

Dell Series 9 ink cartridges have a sensor to them that cannot be reset. Article on Dell ink cartridges filling.

Dell Series 9 ink cartridges can be purchased at Staples, Wal-Mart or any Dell website.

It is possible to get an ink cartridge Dell Series 9 with a bad sensor. I would take these to the place of purchase for a replacement.

Rick

Tags: Dell Peripherals

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