V313 strange printing problem

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• Strange printing problem - HP 4625 on WiFi network

  Hi all

  I have a strange problem with my all-in-One HP 4625 printer newly acquired.

  Problem: Printer is no longer available for regular printing on a daily basis.

  Description: Every morning, when I try to print a regular document of any application on my laptop, I get an error message: "unable to communicate with the printer.

  

  I am able to print from my account ePrint (e.g. by Nathaniel a mail to the printer).

  I am also able to ping the printer, access SAP and communicate with the printer, the integrated Web server shows the status of the printer as "ready"... but the 'regular' file-> print does not work.

  Network configuration: 802.11 g open wireless router (3com), 2 laptops running W7.

  HP Print and Scan doctor said that everything is okay, but the print test page fails with the error message

  

  Any ideas would be very appreciated

  Thank you

  BAW

  Hello, two things to check.

  Is the 4625 using CAP1FN1240AR firmware.

  Set a static IP address on the 4625 outside the 3com DHCP range.

• Strange photo printing problem.

  Windows 7 SP1 runs on a home-built PC (Intel Core 2 Duo E8400/Nvidia 8600GT) my printer is a HewlettPackard Deskjet 1050 A., I'm having a problem very strange printing photos and other images.

  If the image is stored on my PC, it will print only in shades of gray, well that the images display correctly in color on the monitor. Images printed directly from the internet using "file > print" in the menu of the browser print in color.

  Diagnostic and test pages print in color, as expected. Color of text prints correctly. In "Printing Options", "Print in grayscale" is disabled. I thought initially a printer problem, but printer diagnosis and convenience stores to find nothing wrong.

  I think that the problem must be in the attributes or properties of the image, but I don't know where to begin the search in order to find a solution.

  Anyone know what I can do to fix this?

  Gary,

  In addition to answering the question about the types of files which are giving you the problem, what program you use to view and print the files saved on your computer?

  If you are using the Windows Photo Viewer (Windows 7 by default), see--> http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/jpegs-only-print-in-black-and-white-via-the-image/b9c1a406-b046-48d3-b9c3-ab23279c8b3a

• DeskJet 1050 J410: HP Deskjet 1050 J410 intermittent printing problem

  My printer has an intermittent problem where when something is being printed, a line will have the empty right in the middle of it (you can see part of the printed information line above and below the Virgin part).   About ninety percent of the lines print correctly.   Even if the cartridge still had ink, I replaced them - this has not fixed the problem, so I thought that the printer was bad.

  This is where it gets strange:

  Some time ago I bought an another Deskjet 1050 J410 (it was on sale and I wanted a backup).  I replaced the active printer with the new printer, thinking the problem would probably solve themselves.   Guess what?  It does the same thing as the old printer.   It doesn't seem to matter what I print (emails, documents,...).

  Thinking that it must be something in the processor (motherboard, printer card?), I turned off the system and left on the printer, then copied a page on the printer as a test.    It is also the same problem.  So now that I'm back to thinking, it is a printer problem.   But how the new printer could have the same problem as the old printer?

  Any ideas what is causing this and how to fix it?

  I ran the diagnostics HP (HP Print and Scan Doctor) and no problems were found.

  I also ran the HP (alignment, cleaning cartridges and printer) Toolbox.

  Is there a software that is loaded directly on the printer and could that be the cause of the problem?

  P.S. before I met this problem about 1 week ago, I had used the printer for more than 2 years and not had this problem.

  Jamieson, of the Forum of Support HP team sent me an email with a link that has several steps to correct the problem, I did.   I am very pleased to report that my problem has been corrected.    Jamieson, Bravo.  You have made my day. Keep up the good work.     I'm curious to know what caused this problem to occur.

• Where can I find better, more correct instructions to solve printing problems by editing prefs.js?

  Instructions of "resolve printing problems | Firefox Help, line 6. Delete all the lines in prefs.js that begin with print_ and save the file. "do not match what is actually in my prefs.js file.

  In other words, he didn't y not the lines * beginning * with "print" or "print_". However, the string of five characters 'print' is * very * many times buried deep in a line of characters, but never at the beginning of a line and rarely followed by underscore. So I have no idea what I'm actually planned to do to solve my problem.

  It seems to me that this is just a badly phrased statement that might be more appropriate for someone who is familiar with the codification and development of software, which I'm not. I don't have the time, experience or knowledge to understand. I need more literal/explicit/specific instructions.

  The printing problem I have is that I have to print via WiFi to a printer in another room wired to another computer, and Firefox seems to switch or possibly reverse scales fonts for information of margin and the text of the Web page. In other words, the title of the document, date, time, prints etc very wide and the content of the page text prints almost too small to read.

  If there is a lot of user set prefs involved that need to be reset, then it's much easier to delete related lines of the prefs.js is each of them with the button straight on the topic: config page and click Reset.
  This is the main reason (single) to edit the prefs.js file.

• Print problems with the recent update to Version 10.11.5

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Roger 510 wrote:

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Have you checked with Epson for an updated printer driver?

• From updateing to 8.1 WIndows printer problems

  Until I updated to Windows 8.1 other months everything was going well on my new laptop, then I went to something of my HP Photosmart B109n scan and it did not work because the pilot was now missing and the application that replace the HP printer driver HP is useless.

  On the advice of the HP site, I tried to download the new driver, but it wouldn't go, he said I had to remove the exsisting installation but when I try it just reboots the computer, but is still there afterwards. It turns out the uninstall has disappeared from the current and installation does not appear in the installer I downloaded.

  As a last resort, I used the system restore but has not only the printer has not changed but now some pre-loaded apps will not work and ask to renew the license of developers.

  I'm a lost what to do next - please help!

  Your laptop is not known to me, but in the case of update 8.1 Win, you should check this update from Toshiba to win 8.1 page: http://www.toshiba.eu/innovation/gen...ws8_1-message/

  There you can check if the Win 8.1 is supported on your laptop and how to perform the Update step by step for Windows 8.1
  Some drivers must be uninstalled and updated after installation of update 8.1 to win!

  Regarding your printer problem:
  Each manufacturer of the printer contains own drivers for the Windows System.
  We don't know me if HP released Win 8.1 compatible drivers for the printer Photosmart B109n clean, but to be honest, this problem is not related to the Toshiba laptop. If you have problems using HP printer under 8.1 to win, you should visit the support page of the printer manufacturer for troubleshooting tips and workaround solutions.

• Eny HP 4520: Printing problems in word Document with photo

  I just purcahsed a HP Envy and I use the function print via the wireless option. I have a word document that I was able to print in the past which has an image inserted into the document. All in the words fine printing copies only the upper left photo f. When I show preview before printing, it shows that if the whole of the document will print correctly and the image should print very well... I have attached what print preview looks like and what actually prints

  Hi @dmanyeah,

  Thank you for reaching out to the forums! I understand that you encounter printing problems in Word, the full image is not printing. Thanks for providing the screenshots. I'd love to help you.

  Try to print a picture from another application to see if you have the same problem.

  To exclude the driver, install a generic driver to see if you have the same results.

  • On the computer, go to start, devices and printers, right-click on your printer and select printer properties.
  • Click the Advanced tab and click new driver, and then click Next.
  • HP Deskjet 9800 by selecting in the list or the Deskjet 990c printer, click Next, Finish, and apply the settings. (you can always go back and revert to the original printer driver)

  What version of Word are you using?

  If the problem is resolved and you appreciate my help, please click on the "accept as Solution" and the buttons 'Thumbs Up'. Let me know how make you out. See you soon!

• Strange keyboard problem - Portege A100

  I have a Portege A100 some three years now.
  There is a problem with the keyboard, only the keys 5tgb - a diagonal line.
  As soon as the PC is often placed on these keys don't work at all. After a while, if I press hard, especially if I turn on caps lock shift, the key to start work and then more or less work. Sometimes turning the PC and trie still the problem using shift often makes it worse. Sometimes the keys work, but only with a delay. No other keys are affected.
  I am confused as to if it's a hardware problem (are these keys connected even if a single connector?) or a strange software problem, perhaps related to the traditional Chinese microsoft input method editor that I recently downloaded.

  Any help or advice would be welcome.

  Alan Watson

  Hello

  The keys are connected on the map as the rest of the keyboard keys.
  There are not connected separately. To me, it looks like a hardware would be malfunctions.
  Why? Well, it's not easy to say. Sometimes loses keyboard cable affects the use of the keyboard. But maybe the entire keyboard needs to be replaced.

  We must consider this possibility I think you should contact the ASP in your country. If the warranty is valid replacement should be done for free.

• Printing problem on deskjet 4510 with windows 8.1

  I bought a new deskjet 4510 and have installed via usb on my desktop running windows 8.1. This isn't the impression through products of ms office word, excel etc. and either through wordpad. I can print Notepad files and pdf via adobe reader software.

  I tried HP print and scan doctor who did not find any problem with the printer and print a test page.

  I tried uninstalling and reinstalling, setting the printer wireless to the top but could not do print.

  I looked at the help on this forum and also tried selective installation, disabling all services except when starting microsoft services, but the problem remains.

  Help, please.

  Hey @rshri7869.

  Welcome to the Forums of HP Support!
  
  I understand that you meet your HP Deskjet printing problems in advantage 4510 series e-all-in-one printer to your computer Windows 8.1. You have included a large number of useful information in your post, so thank you. After reviewing the troubleshooting you have already finished, I came to the conclusion that what you feel is a conflict of driver on your computer Windows 8.1. To fix this please follow the steps below.

  How to add another driver:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "Devices and printers"
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your series Deskjet 4510 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Deskjet 4510
  14. Click OK
  15. Finally, right-click on your Deskjet 4510 series once more and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the dropdown 'Normal' for the print quality down to the right and change its normal fast
  18. Press apply and OK
  19. Try to print!

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• HP Color Laserjet CP2025 print: color printing problem

  Had the printer listed above for several years and love it.  Have just started having problems with the printer does not print not not in color.  Have a recorded document that needs to be printed every month and have had no problems with it, until yesterday when it is printed in black only.  Another document word also printed in black only.  I printed a test page printed correctly.

  Don't know if there is a definition in the document, or is it a printer problem.  Help!

  Welcome to the community @mwillis HP

  I came across your post about the color printing problem and wanted to answer to help with my suggestions. Please see the guide below to resolve this issue.

  HP Color LaserJet - cannot print in color or impossible to Auto-Duplex (two-sided printing fails) after the installation of the UPD

  Let me know if you have any questions.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

• How can I fix printing problems?

  IE prints OK but does not print Mozilla
  I'll have to delete Mozilla if I can't print.
  Please notify

  Operating system

  Win 7

  Hello Pitasi Marty,

  Many printing problems can be resolved by disabling print.* in all preferences: config. Here's how:

  1. In the text filter box, type print.
  2. Right click on each remaining parameter, and then select Reset.

  Try to print again and see if the problems still happen!

  Kind regards
  Tobbi
  Firefox Support volunteer

• Satellite C855-5347 - strange temperature problem

  I have an old C855 5347 of 3 years with a strange temporary problem, right of the touch pad between her and the corner got warm enough. I wonder what is in this area that make heat. Speccy time show Ok, all vents are clear.

  Any ideas appreciated!

  Phil

  I can only imagine that HDD produces so much heat. In fact, it is placed in the Middle, under the touchpad, but I still think it's the HARD drive.

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.

• Pro9000 canon printer problems

  For those who know Canon printer problems after upgrade to El Capitan, this is the site for you: https://goo.gl/Ga55aB specifically, I was getting crazy trying to reconfigure my Canon Pro9000 until I found this: https://goo.gl/naQKPl click on the box of pilots.  Voila!  He says there was no software available (and specified on the Apple site there is no solution), this driver worked perfectly.  Good luck everyone, hope this helps!  Deb

  Thank you thank you thank you for sharing the link!  So frustrating to hear nothing of Canon, when I asked him...