valid product key preinstalled new Fujutsu P420
Hello
about a month after the purchase, the preinstalled Windows 7 on this newly purchased Fujitsu P420 started to complain, that the product key is not valid.
Any ideas what to do?
Here is the output of MGADiag.exe:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - WWYF9 - R9DCR-QB9CK
The Windows Product Key hash: 9qUnykN7Dhap + p4EDDmqAMCqFfM =
Windows product ID: 00371-OEM-8992671-00007
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {897D15C0-C06C-4A5F-A667-80A8CA68CF0A} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150202 - 1526
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
2007 Microsoft Office system - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
Softwarelizenzierungsdienst-Version: 6.1.7601.17514
Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Aktivierungs-ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700007-02-3079-7601.0000-0712015
Facilities-ID: 011634900724391793354740354576215965852193715861591452
Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
Teil-Product Key: QB9CK
Lizenzstatus: Benachrichtigung
Benachrichtigungsgrund: 0xC004F057.
Verbleibende Windows rearm Anzahl: 1
Vertrauenswurdige Zeit: 16.03.2015 10:34:14
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 2:18:2015 13:18
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln1EfTbBspVimSxRAKxyHmh3yPY =
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
FTS APIC D3230-A1
FTS FACP D3230-A1
HPET FTS D3230-A1
MCFG FTS D3230-A1
FPDT FTS D3230-A1
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
LAURENCE INTEL HSW
If you had explained, well, what was the situation we would have confirmed what you said now. When a manufacturer delivers a computer preloaded with 7 8 license holders only, they can provide is 8, so you can take up to 8 when ready. You need to create image of Windows 7 recovery media. However Windows 8 PCs may not have SLIC entries because this isn't the method used.
Windows 8 Pro OEM is the ONLY version that has downgrade rights automatically, but even so you don't get any help with that, the manufacturer cannot provide support for Windows 7. For Microsoft corporate users assume Volume License media would downgrade it just would not use one of these VLs
With the installation of Windows 7, you don't actually have to enter a key when installing, he moved with a temporary license for 30 days when you can call the Activation Center as suggested. The big drawback is under the Microsoft EULA terms are not required to provide you with a key although some threads here have reported being successful.
In terms of pass device when you call the Activation Center, you need do nothing at all, do not meet the guests voice because no menu option will give that choice to talk to someone.
Fujitsu are somewhat by passing the ball because as an OEM issued by them license Fujitsu should be the ones to solve this question not Microsoft, it depends on how hard you can claim.
Tags: Windows
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