Validation with 5610 re-setup error

Hello.  Take a deep breath and I'm leaving...

I have a 5610 which worked perfectly with my computer and Windows XP until the computer crashed.  I had to replace almost all of the Interior and therefore had to go back to square one.  The man who fixed the computer reinstalled Windows XP but must have SP3 in the machine.  My old version must have been SP2.  I think so!

Obviously, I had to reinstall a lot of software to get back up and working again.  No matter how hard I try now I can't get the software of HP Image Zone of re - install.  He tells me when I try there is a validation issue with hpz01.exe and c:\windows\hpoins07.dat Setup.  There is a six-digit number that follows it.   The system has tried several things including a self fix but it keeps telling me it does not work.

The other interesting thing to note, it is that when I did my twice weekly scan with McAfee stalls hpz files in the drive and won't spend hours.  I have reflected on the disc and you can see no visible fault with it.  It has not been damaged in any way.

I wonder if anyone would know what the message means and if it is a corrupted how disk download software from the HP support site.

I'll be very grateful if someone can answer that I am waiting and waitng and waiting to get this bit to scan the computer fixed so that I can submit an article for publication.

TF.

P. S.

The self-test and all document processing to hang in the print queue, and I can print a self-test using the keys on the printer page somehow.  Also I can copy any image that is located on the glass plate, but when I press the scan button it says that there is fault and go to documentation that gives me no will at all.  I don't know about the fax that it is rarely used and there is no way to test except to say that I don't get an error message when I choose this option.

Phew.  That's all.  Thank you.

Hi c0rnel

Doing that, got the T shirt but not printer HP Image Zone!

I even went as far as unplugging USB and disconnect the system from the wall outlet when the computer was turned off.

Thanks for advise him.

I spent all morning on the phone and then McAfee who say that it is not their problem but Windows XP - I think that it's either a Active X that will not allow McAfee or is that SP3 doesn't online.

Sound like I know what I'm talking about, but not really.

Thanks Tf.

Message edited by Technofool on 08/01/2009 09:04

Tags: HP Printers

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