Version 6.1.7601.17567 Explorer.exe crashes
Log name: Application
Source: Application error
Date: 14/08/2012 10:04:25
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer:
Description:
The failing application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
The failed module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Offset: 0x00000000000c40f2
ID of the process failed: 0xf60
Start time of application vulnerabilities: 0x01cd79eb5cdf9514
The failing application path: C:\Windows\Explorer.EXE
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: a91ce4af-e5e6-11e1-88dd-2c4138954c1d
The event XML:
Explorer.EXE
6.1.7601.17567
4d672ee4
ntdll.dll
6.1.7601.17725
4ec4aa8e
C0000374
00000000000c40f2
F60
01cd79eb5cdf9514
C:\Windows\Explorer.exe
C:\Windows\SYSTEM32\ntdll.dll
a91ce4af-e5e6-11E1-88dd-2c4138954c1d
Hello
Thank you for the above information.
I suggest you to try the steps below and check if it helps.
Method 1: Start your system in safe mode and check if the same problem occurs.
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Method 2: If the question does not exist in Mode safe mode then try to put your computer in a clean boot state.
By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135
Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.
Hope this information is useful.
Tags: Windows
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Win 7 x 64 Explorer.exe crash on ntdll.dll
All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.
Version = 1
EventType = APPCRASH
EventTime = 130613872684994098
ReportType = 2
Consent = 1
UploadTime = 130613872688164279
ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
Response.BucketId = 134239895
Response.BucketTable = 4
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Explorer.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7601.17567
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4d672ee4
GIS [3]. Name = name of the Module fault
GIS [3]. Value = ntdll.dll
GIS [4]. Name = Fault Module Version
GIS [4]. Value = 6.1.7601.18247
GIS [5]. Name = Fault Module Timestamp
GIS [5]. Value = 521eaf24
GIS [6]. Name = Exception Code
GIS [6]. Value = c000041d
GIS [7]. Name = offset of the Exception
GIS [7]. Value = 000000000004e4e4
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = fa41
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = 7fd2
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
UI[2]=C:\Windows\Explorer.exe
UI [3] = Windows Explorer has stopped working
UI [4] = Windows can search for a solution to the problem online and try to restart the program.
UI [5] = check online for a solution, and then restart the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
LoadedModule[33]=C:\Windows\system32\WINSTA.dll
LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\apphelp.dll
LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
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LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
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LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
LoadedModule[47]=C:\Windows\System32\cscui.dll
LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
LoadedModule[51]=C:\Windows\system32\ntshrui.dll
LoadedModule[52]=C:\Windows\system32\srvcli.dll
LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[55]=C:\Windows\system32\rsaenh.dll
LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule [58] = C:\Windows\system32\HID. DLL
LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
LoadedModule[60]=C:\Windows\system32\timedate.cpl
LoadedModule [61] = to C:\Windows\system32\ATL. DLL
LoadedModule[62]=C:\Windows\system32\actxprxy.dll
LoadedModule[63]=C:\Windows\system32\ntmarta.dll
LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
LoadedModule[65]=C:\Windows\System32\shdocvw.dll
LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[71]=C:\Windows\system32\oledlg.dll
LoadedModule[72]=C:\Windows\system32\XmlLite.dll
LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[74]=C:\Windows\system32\WINMM.dll
LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
LoadedModule[76]=C:\Windows\system32\OLEACC.dll
LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
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LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
LoadedModule[81]=C:\Windows\system32\MSASN1.dll
LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
LoadedModule[83]=C:\Windows\system32\WS2_32.dll
LoadedModule[84]=C:\Windows\system32\NSI.dll
LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
LoadedModule[89]=C:\Windows\system32\Sensor64.dll
LoadedModule[90]=C:\Windows\system32\USERENV.dll
LoadedModule[91]=C:\Windows\system32\msls31.dll
LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[93]=C:\Windows\System32\ieframe.dll
LoadedModule[94]=C:\Windows\system32\iertutil.dll
LoadedModule[95]=C:\Windows\system32\authui.dll
LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[98]=C:\Windows\system32\MPR.dll
LoadedModule[99]=C:\Windows\System32\gameux.dll
LoadedModule[100]=C:\Windows\System32\wer.dll
LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
LoadedModule[102]=C:\Windows\system32\VERSION.dll
LoadedModule[103]=C:\Windows\system32\msi.dll
LoadedModule[104]=C:\Windows\system32\urlmon.dll
LoadedModule[105]=C:\Windows\system32\WININET.dll
LoadedModule[106]=C:\Windows\system32\Normaliz.dll
LoadedModule [107] = C:\Windows\system32\SFC. DLL
LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
LoadedModule[110]=C:\Windows\system32\wdmaud.drv
LoadedModule[111]=C:\Windows\system32\ksuser.dll
LoadedModule[112]=C:\Windows\system32\AVRT.dll
LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
LoadedModule[114]=C:\Windows\system32\msacm32.drv
LoadedModule[115]=C:\Windows\system32\MSACM32.dll
LoadedModule[116]=C:\Windows\system32\midimap.dll
LoadedModule[117]=C:\Windows\system32\netutils.dll
LoadedModule[118]=C:\Windows\system32\MLANG.dll
LoadedModule[119]=C:\Windows\system32\stobject.dll
LoadedModule[120]=C:\Windows\system32\BatMeter.dll
LoadedModule[121]=C:\Windows\system32\es.dll
LoadedModule[122]=C:\Windows\system32\prnfldr.dll
LoadedModule[123]=C:\Windows\system32\dxp.dll
LoadedModule[124]=C:\Windows\system32\Syncreg.dll
LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
LoadedModule[126]=C:\Windows\System32\netshell.dll
LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
LoadedModule[129]=C:\Windows\System32\nlaapi.dll
LoadedModule[130]=C:\Windows\System32\AltTab.dll
LoadedModule[131]=C:\Windows\System32\pnidui.dll
LoadedModule[132]=C:\Windows\System32\QUtil.dll
LoadedModule[133]=C:\Windows\System32\wevtapi.dll
LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[138]=C:\Windows\System32\cscobj.dll
LoadedModule[139]=C:\Windows\System32\srchadmin.dll
LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
LoadedModule[141]=C:\Windows\system32\mssprxy.dll
LoadedModule[142]=C:\Windows\System32\msxml6.dll
LoadedModule[143]=C:\Windows\system32\imapi2.dll
LoadedModule[144]=C:\Windows\System32\bthprops.cpl
LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[147]=C:\Windows\system32\credssp.dll
LoadedModule[148]=C:\Windows\System32\npmproxy.dll
LoadedModule[149]=C:\Windows\System32\hgcpl.dll
LoadedModule[150]=C:\Windows\System32\provsvc.dll
LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
LoadedModule[152]=C:\Windows\system32\wkscli.dll
LoadedModule [153] = C:\Windows\system32\SXS. DLL
LoadedModule[154]=C:\Windows\system32\fxsst.dll
LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
LoadedModule[158]=C:\Windows\system32\wlanutil.dll
LoadedModule[159]=C:\Windows\system32\wwanapi.dll
LoadedModule[160]=C:\Windows\system32\wwapi.dll
LoadedModule[161]=C:\Windows\System32\QAgent.dll
LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
LoadedModule[164]=C:\Windows\System32\wscinterop.dll
LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
LoadedModule[166]=C:\Windows\System32\wscui.cpl
LoadedModule[167]=C:\Windows\System32\werconcpl.dll
LoadedModule[168]=C:\Windows\System32\framedynos.dll
LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
LoadedModule[170]=C:\Windows\System32\hcproviders.dll
LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
LoadedModule[173]=C:\Windows\system32\cabview.dll
LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
LoadedModule[175]=C:\Windows\system32\thumbcache.dll
LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[177]=C:\Windows\system32\zipfldr.dll
LoadedModule[178]=C:\Windows\System32\drprov.dll
LoadedModule[179]=C:\Windows\System32\ntlanman.dll
LoadedModule[180]=C:\Windows\System32\davclnt.dll
LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[182]=C:\Windows\system32\prnntfy.dll
LoadedModule[183]=C:\Windows\system32\puiapi.dll
LoadedModule[184]=C:\Windows\system32\printui.dll
LoadedModule[185]=C:\Windows\system32\puiobj.dll
LoadedModule[186]=C:\Windows\system32\mswsock.dll
LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
LoadedModule[188]=C:\Windows\System32\wship6.dll
LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
LoadedModule [192] = C:\Windows\system32\kerberos. DLL
LoadedModule[193]=C:\Windows\system32\cryptdll.dll
LoadedModule[194]=C:\Windows\system32\bcrypt.dll
LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[196]=C:\Windows\system32\van.dll
LoadedModule[197]=C:\Windows\system32\RasMM.dll
LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
LoadedModule[199]=C:\Windows\system32\rasman.dll
LoadedModule[200]=C:\Windows\system32\WWanMM.dll
LoadedModule[201]=C:\Windows\system32\WlanMM.dll
LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
LoadedModule[203]=C:\Windows\system32\OneX.DLL
LoadedModule[204]=C:\Windows\system32\eappprxy.dll
LoadedModule[205]=C:\Windows\system32\eappcfg.dll
LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
LoadedModule[209]=C:\Windows\system32\wpdshext.dll
LoadedModule[210]=C:\Windows\system32\ndfapi.dll
LoadedModule[211]=C:\Windows\system32\wdi.dll
LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[213]=C:\Windows\system32\imaadp32.acm
LoadedModule[214]=C:\Windows\system32\msg711.acm
LoadedModule[215]=C:\Windows\system32\msgsm32.acm
LoadedModule[216]=C:\Windows\system32\msadp32.acm
LoadedModule[217]=C:\Windows\System32\l3codeca.acm
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
State [1]. Key = DataRequest
State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
FriendlyEventName = Stopped Working
ConsentKey = APPCRASH
AppName = Windows Explorer
AppPath=C:\Windows\Explorer.EXEHi Jesse,.
Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.
I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.
This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.
I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.
https://support.Microsoft.com/kb/2681286?WA=wsignin1.0
Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.
Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.
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Windows Server 2003 R2 explorer.exe crashing
Hello
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All programs work correctly and for all intensive purposes, the server is very good.
The problem is that explorer.exe crashes every 3 to 8 seconds.
I had a quick glance at the file hmdp and tbh it means nothing to me.
Could someone kind take a look on it and maybe point me in the right direction?
Debug version of Microsoft Windows (R) 6.12.0002.633 X 86
Copyright (c) Microsoft Corporation. All rights reserved.[C:\Documents and Settings\electrical\Desktop\error files\explorer.exe.mdmp] Dump file loading
User Mini dump file: only registers, stack them and portions of memory are availableSymbol search path is: * invalid *.
****************************************************************************
* Loading of the symbol may be unreliable without a symbol search path. *
* Use .symfix to get the debugger to choose a symbol path. *
* After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
****************************************************************************
Executable search path is:
Windows Server 2003 Version 3790 (Service Pack2) MP (4 procs) free x 86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Computer name:
The debugging session: 04:48:47.000 Wed May 29, 2013 (UTC - 07:00)
System Uptime: not available
Running time: 0 days 0:00:05.000
..............................................................
Loading unloaded module list
..........
This dump file is an exception of interest stored in it.
The stored exception information are accessible via .ecxr.
(b10.700): access violation - code c0000005 (first/second chance not available)
EAX = ebx 00000200 = 80070000 ecx = 003 has 0038 edx = 00000000 esi = 00000464 edi = 00000000
EIP = 7c8285ec esp = 00f1a410 ebp = 00f1a480 iopl = 0 nv in EI ng nz cy ac pe
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Failed to load image C:\WINDOWS\system32\ntdll.dll, 0n2 error Win32
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ERROR: Module load completed but symbols can be loaded for ntdll.dll
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C3 7c8285ec retAny help would be appreciated more
Colin
Support for Windows Server is available here:
http://social.technet.Microsoft.com/forums/en-us/category/WindowsServer
The forum, you are now aims to help users of the computer at home.
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Explorer.exe crashes by clicking the context menu items
Hi guys,.
I have XP Professional SP3 and when I right click on a file and select a voice as 'open' or 'open with' from the context menu, explorer.exe crashes...
The description of the error event is (in Italian):
"Application che ha provocato error explorer.exe, version 6.0.2900.5512, modulo che ha provocato error unknown, version 0.0.0.0, address error 0 x 00000000."
By further information, using the guide in linea e supporto tecnico all' address http://go.microsoft.com/fwlink/events.asp. »
What can I do?
Thank you
I'm sorry that I can't read your beautiful Italian, but problems with a right-click are most often caused by a third-party software that inserts entries in the context menu. You can fix the latter with ShellExView free utility.
http://www.nirsoft.net/utils/shexview.html - ShellExView
Make a right-click is slow or weird behavior caused by context menus management - http://windowsxp.mvps.org/slowrightclick.htm
Manage entries context menu for folders, drives and Namespace objects - http://windowsxp.mvps.org/context_folders.htmMS - MVP - Elephant Boy computers - don't panic!
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Windows 8 explorer.exe crash/restart of cycle - all solutions?
I was stuck in the cycle of crash/restart explorer.exe since September now and I am curious to know if there are definitive solutions. A fix would be nice...
DetailsI installed Windows 8 Pro x 64 September 18 (reliability monitor information). The first instance of this crash/restart cycle was September 24. Then, I tried to find out what happened on this day: there was an automatic installation of an update of definition for Windows Defender (KB2267602 (definition 1.137.336.0).) Looking at the previous day, the following are installed:- Google Drive
- Update Google Helper
- Microsoft Hardware USB keyboard
- Microsoft Hardware USB mouse
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- InvokeITLimited.TableClock
According to the reliability monitor, the problem occurs about fifteen to twenty-five times a week. The level of reliability varies from 1 to 4. (I don't know what the vertical scale means that there is no label.)In Event Viewer, this is a typical mistake:The failing application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0 x 50763312The failed module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405Exception code: 0xc0000374Offset: 0x00000000000ea485ID of the process failed: 0 x 1248Start time of application vulnerabilities: 0x01cdd502eff7d1ecThe failing application path: C:\Windows\explorer.exeThe failed module path: C:\Windows\SYSTEM32\ntdll.dllReport ID: a991c3a6-4169-11e2-be88-e06995f573cdFaulting full name of the package:ID of the failed package-parent application:Every mistake I checked has the same code exception and faults of program and modules. (Besides - I tried to click on the "Event log online help" link but get an error itself is in error, but it's a slow minor compared to the issue of cycle explorer.exe crash/reboot.)I just started going through applications Windows 8 and uninstall, in hope, where is the problem. (One interesting thing is that the issue almost never happens when I'm not using my computer - it occurs most often when I save a file in a program (it is often with Photoshop Elements, but this is not the only program that seems to induce the cycle crash/restart).) At least the file I save is not damaged...Information SystemWindows 8 ProProcessor: Intel Core I7-3960 XRAM: 32 GBSystem type: 64-bit OSMotherboard: Intel DX79SIGraphics card: NVIDIA GeForce GTX 670Paving work my OS ("Refresh") is not really a solution (solving a problem by clearing, it is not a fix - it is a hope).Just for fun, I ran scf - he said he couldn't find any errors ("Windows Resource Protection not found any breach of integrity.").Thanks for reading in a lengthy post.StuartYou are welcome.
After the back if the problem persists.
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Windows 8 explorer.exe crash - ntdll
Hello
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ERROR: The symbol file is not found. By default for the export of symbols for GROOVEEX. DLL-
Probably caused by: googledrivesync64.dll (googledrivesync64! DllCanUnloadNow + dc0)The googledrivesync64.dll is a component of Google Reader.
Another third party module, the avcuf64.dll, which is a component of Bitdefender, seemed to be also involved in the accident.
Both of these modules seem to be recent versions:
000007ff ' 687 c 0000 000007ff' 68880000 googledrivesync64 (export of symbols) googledrivesync64.dll
Loaded symbol image file: googledrivesync64.dll
Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
Image name: googledrivesync64.dll
Timestamp: Fri Jun 07 02:55:22 2013 (51B183DA)
CheckSum: 000CAC91
ImageSize: 000c 0000
File version: 1.10.4769.632
Product version: 1.10.4769.632
Flags of the file: 0 (mask 3F)
BONE folder: 4 unknown Win32
File type: Dll 2.0
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Google
ProductName: Google Drive
ProductVersion: 1.10.4769.0632
FileVersion: 1.10.4769.0632
FileDescription: Google Drive shell Extension
LegalCopyright: Google00000000' 5ef70000 00000000' 5eff8000 avcuf64 (export of symbols) avcuf64.dll
Loaded symbol image file: avcuf64.dll
Image path: C:\Program Files\Bitdefender\Bitdefender 2013\Active Virus Control\Avc3_00197_026\avcuf64.dll
Image name: avcuf64.dll
Timestamp: Kills Jul 09 10:02:27 2013 (51DC17F3)
CheckSum: 00092626
ImageSize: 00088000
File version: 3.10.7766.4445
Product version: 13.0.0.0
Flags of the file: 0 (mask 17)
BONE folder: 4 unknown Win32
File type: Unknown 0.0
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: BitDefender S.R.L. Bucharest, ROMANIA
ProductName: BitDefender® AntiVirus
InternalName: AVCUF32. DLL
OriginalFilename: AVCUF32. DLL
ProductVersion: 13
FileVersion: 3.10.7766.4445
FileDescription: BitDefender Active Virus Control Usermode filtering Library
LegalCopyright: © BitDefender S.R.L. All rights reserved.What I might suggest is to try first what is suggested in the link (2nd post):
http://productforums.Google.com/Forum/#! subject/reader/K5M0avx-judges
If it does not try to uninstall Google Drive or rename the googledrivesync64.dll in the folder C:\Program Files (x 86) from \Google\Drive to googledrivesync64.old
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When click with the right button on the icons, explorer.exe crashes XP
When I right click on the icons to make anything, explorer.exe crashes. How can I fix it?
Hi MikePenick,
In addition to advice of Ajay, I recommend also run a full scan with your antivirus.
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Windows 7 explorer.exe crashes
Hi, I usually meet explorer.exe crash when opening "My Computer". Could you help to look into the dump file in the link below? Thank you very much.
https://onedrive.live.com/redir?RESID=5EB780A6C1C2F261! 161 & authkey =! AD1QUabvZXdJKi4 & ithint = file %2 c
Thanks a looooot!
Hi YunShi,
The error points to fundisc.dll (function discovery Dll), a component of Windows:
Probably caused by: fundisc.dll (fundisc! CNotificationQueue::ThreadProc + 31B)
This is similar to the error reported here and install the following hotfix should help:
http://support.Microsoft.com/kb/2494427/en-us
There is a link at the top of the article to request the hotfix.
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Windows 7 Explorer.exe Crash
Hello
I have a computer Windows 7 x 32 and my Windows Explorer.exe crashes.Explorer hangs even when I have a window unique explore open.I managed to get a .dmp file and it said:This dump file is an exception of interest stored in it.The stored exception information are accessible via .ecxr.(ac0.14b4): access violation - code c0000005 (first/second chance not available)EAX = 00000000 ebx = 0372f040 ecx = 00000400 edx = 00000000 esi = edi = 00000002 00000000EIP = 777f7094 esp = 0372eff0 ebp = 0372f08c iopl = 0 nv up ei pl zr pe ncCS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00000246Here is the link of the dump file of the: https://www.dropbox.com/s/jbjsviagi1jfbxi/explorer.exe.2752.dmpSounds like a memory problem.Can someone help me to look into this?Thank youDanielHi Daniel,.
Remember to make changes to the computer before this problem?
Possible cause would be due to out-of-date video drivers, corrupted system files, viruses or malware, faulty RAM, infection etc..
I suggest you follow these methods and check:
Method 1: Run the hotfix:
Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
http://support.Microsoft.com/kb/2638018/en-usMethod 2: Follow the suggestions in this article:
Explorer Windows stopped workinghttp://support.Microsoft.com/kb/2694911/en-us
Virus scan: while the Virus scan, data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.
Clean boot: after a repair, be sure to put the computer to a normal startup mode.
Update on site: note this upgrade on the spot takes the same amount of time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
Follow the steps and let us know if this helps. If the problem persists, please answer and we will be happy to help you.
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Explorer.exe crashes because of the StackHash_1703
Original title: "problem Event Name: _APPCRASH__ Application Name:_explorer.exe__ Version: _6.0.6000.16771__ Application Timestamp:_4907deda__ Application Module Name error: _StackHash_1703 '
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6000.16771
Application timestamp: 4907deda
Fault Module name: StackHash_1703
Search for malicious software using the free version of MalwareBytes AntiMalware.
Many times when someone experiences this problem, it may be due to add-ons explore or shell extensions. Consider using Sysinternals Autoruns or ShellExView. Disable Add-ons and non Microsoft shell extensions and verify the behavior. If he went, reactivate the disabled extensions/add-ons, one at a time and see if you can identify who may be liable.
Try a clean boot, or boot into safe mode. The behavior persists?
Another option could be to consider the establishment of the hierarchy of the following registry keys in the registry:HKLM\Software\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe\In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the value to%systemdrive%\localdumpsdata. Ensure that the %systemdrive%\localdumps file exists, and then cause the crash to happen. It must be a dump file in %systemdrive%\localdumps. Download the dump on your SkyDrive file and provide a link.(Letter is an environment variable that represents the system drive, usually C:.) -
Windows 7 explorer.exe crashes when you go to properties.
Hello, I have a windows 7 Ultimate x 64. I was working on my PC after using Windows Update, and when I go to check the properties of 'Computer', it crashes. I tried rollbacking that updates, but that has not worked, and the system restore is irrelevant. Also, now I have to pay almost all of the programs to run in "Windows 7", on a Windows 7 compatibility mode! Is it a mistake to register when you enter the properties of the computer? Please help since my error is specific.
I managed to fix it.
Those who have the problem, try turning off graphics driver via Device Manager and go to the properties of the computer, if I'm right, it should not give the error explorer.exe. If so, I recommend that you have installed the previous version of the driver for the card.
And auggy, I erase the DLL, they did not affect the operating system. Thanks for your help.
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Windows 7 explorer.exe crashes. ntdll.dll.
I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...
Signature of the problem:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.1.7600.16450
Application timestamp: 4aebab8d
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception Offset: 0000000000051c 30
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information 1: 3ef7
More information 2: 3ef7c090d31c19c96820f5992c0a9c08
3 more information: ddf2
Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cffWhen I press play in media center I get this one:
Description:
Stopped workingSignature of the problem:
Problem event name: APPCRASH
Application name: ehshell.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd053
Fault Module name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Timestamp of Module error: 4ba9b802
Exception code: c0000005
Exception offset: 000000000004cf54
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...
This is the dump of the crash of the folder:
http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmpFor some reason a dump is not created when WMC crashes...
Any help would be appreciated!
-Devin
According to the dump file seems to be the cause of the accident:
Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image
The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.
Then you can try what is suggested in the following link:
http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer
Or uninstall the Win7codecs program.
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Although located inside a webfolder sending to the menu cause explorer.exe Crash
Hello people
I have 1 machine that is part of a domain that uses roaming profiles. Unlike the rest of the fleet of this machine in additional to run windows XP SP3 and Office 2007 is also Sharepoint Designer 2010. When inside a web folder I right-click on a file or a folder, then move the mouse down to send the following reports to what point and explore crashes.
Explorer.EXE - Application error: the instruction at "0x493549b6" referenced memory at "0x00000008". The memory could not be "read".
The only scenario where it seems to work with problem so far has been when I delete all the shortcuts of the profiles. I also tried to disable much context managers and who do not seem to help either. Any ideas or suggestions?Hi beredan,
Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please ask your question in the following forum.
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Explorer.exe crashing - related to the user account?
A week ago my computer started to sometimes get an APPCRASH explorer.exe error that displayed. No idea what caused it or started.
It happens randomly (or apparently) but I can also re-create this error at will by doing one of two things:
(1) running any program of fullscreen (games)
(2) / off turning one of the system icons in the options menu "taskbar and Start Menu Properties-> area-> system Notification icons.
I am running Windows Vista SP2 64-bit.
A side effect of this error is that my quick launch on the taskbar icons have a messed up display, sometimes they are blackened, sometimes they are cut in two, sometimes they appear in the wrong place.
ALSO worth noting, is that it occurs only under my main account to connect. I created a separate account and it does NOT suffer this error and the two methods to recreate listed above fail.
I found 2 other assignments with the same error message. I tried all the fixes on both without success.
Any ideas? Error message below.
Thank you
Dave
Signature of the problem
The APPCRASH problem event name
Application name explorer.exe
6.0.6002.18005 application version
Application Timestamp 49e02a1e
Default name of the explorer.exe Module
Error Module Version 6.0.6002.18005
Fault Module Timestamp 49e02a1e
Exception Code c0000005
Exception offset 0000000000026478
Version of the OS 6.0.6002.2.2.0.768.3
Locale 1033 ID
More Information 1 dc4f
More information 2 91d3edf20bd14bd648568f624d5d6a00
Other information 3 b1da
Additional information 4 06b5e8f5f18bcf4bb7c99364e9a2ac55
Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409
Hi Dave,.
Run the checker system (CFS) files and see if it finds a breach of integrity.
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
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APPCRASH explorer.exe crash module comcasttb.dll
A day or 2 ago, windeows explore began to fail constantly with the aboive error... deltails below
problem - APPCRASH
App the name explorer.exe
Request version 6.0.6002.18005
timestamp of the application - 49e01da5
the 5.0.8.138 fault module version
exception code c0000005
0001d3d4 exception offset
operating system version 6.0.6002.2.2.0.768.3
Since windpws explore is necessary to access the c drive, I'm not sure how I can view the module in question or to rename or delete? If I could find a way to remove it will solve my problem or I have to do more to ensure that it is eliminated?
Thanks in advance.
I have the same problem as you did, but I can't uninstall the toolbar from Comcast because my Control Panel does not work. I don't know if either of you two explained how do to solve this problem and if you did I did not understand it. So could you please help me.
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