Very slow Macbook Pro (2012), please help with report EtreCheck
Hi all
My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.
I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!
Thank you for the pointers.
EtreCheck version: 2.7.8 (238)
Report generated 2016-01-26 22:56:56
Download EtreCheck from http://etrecheck.com
Duration 10:23
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour
Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)
EFI (disk0s1)
Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free) HD (disk0s3)
OPTIARC DVD RW AD - 5970H) Apple Inc. FaceTime HD camera (built-in) Apple Inc. Apple keyboard / Trackpad Computer, Inc. Apple IR receiver. Apple Inc. BRCM20702 hub. Apple Inc. Bluetooth USB host controller. Apple Inc. Thunderbolt_bus. Mac App Store and identified developers [failure] com.apple.maspushagent.plist [details] com.Apple.Security.syspolicy.plist [failure] [loading] com.google.keystone.agent.plist [Support] [loading] com.oracle.java.Java - Updater.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.google.keystone.daemon.plist [Support]
[loading] com.oracle.java.Helper - Tool.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
[ongoing] com.etresoft.EtreCheck.85920
FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update
Default browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 25 check the version of Java 8 update
Flash Player [Support]
Java [Support]
TeXDistPrefPane [Support]
Time Machine not configured!
6% update_dyld_shared_cache
4% WindowServer
3% kernel_task
mdworker (3) 2%
1% launchd (4)
Top of page process of memory: ⓘ
508 MB com.apple.WebKit.WebContent (4)
502 MB kernel_task
Safari of 283 MB
Finder 197 MB
152 MB softwareupdated
988 MB of free RAM
3.03 GB used RAM (750 MB cache)
Used Swap 0 B
26 January 2016, 21:59:30 self-test - spent
Hello mrdivorce,
It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).
I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.
Tags: Notebooks
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Very slow Macbook Pro 13 inch Mid 2012
Hello world! I'm not savvy at all, so my apologies if something is not clear in my message below.
Data sheet:
MacBook Pro 13 inch (mid-2012)
OS X Yosemite: Version 10.10.5
Processor: Intel Core i5 2.5 GHz
Memory: 4 GB 1600 MHz DDR3
Storage: 139.3/499.25 GB in use; 359,95 GB free
For the last two weeks, my Macbook Pro 13 inch (mid-2012) has been extremely slow. The colorful beachball (aka the wheel of death) often shows up, even when I'm just trying to type something, such as now (I'll have to type really slowly, so it can track). This slowness came very suddenly.
I tried resetting SMC/NVRAM, repair disk permissions, then by restarting in safe mode, but the problem persists (I also tried to upgrade to El Capitan, but was met with a loop of reboot delicious and recovered my time machine backup again to the recovery mode). I think I can also try to reindex spotlight, but I may or may not succeed.
I was not able to create a Time Machine backup successfully for the last month, because it gets stuck on "preparing for backup...". "(not sure if this could be related). I also wanted to point out that Dropbox is one of my startup items, but I got it for centuries, and it has never been my Macbook it ridiculously slow. Before this slowness, I would leave it and my Macbook would be back up to speed. I also tried to remove the list of startup items and slowness persists even after rebooting.
Any advice would be greatly appreciated!
I have seen many people post 'EtreCheck' reports, so here are mine (sorry if I got any irrelevant information - I don't know what all this means):
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-16 15:07:15
Download EtreCheck from https://etrecheck.com
Duration 14:50
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 882
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X Yosemite 10.10.5 (14F1713) - since startup time: less than an hour
TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 go-go (360,02 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
MATSHITADVD-R UJ - 8à8 disk1: (5.59 GB))
Logitech USB receiver
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Thunderbolt_bus.
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Mac App Store and identified developers
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Dropbox application (/ Applications/Dropbox.app)
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QuickTime Plugin: 7.7.3 (2016-04-10)
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Skip system files: No.
Mobile backups: OFF
Automatic backup: NON - automatic backup disabled
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 139,22 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 499,76 GB
Total number of backups: 6
An older backup: 2015-07-04, 23:28
Last backup: 2016-03-06, 17:09
Size of backup drive: adequate
Backup size GB 499,76 > (disc 139,22 GB X 3)
5% WindowServer
kernel_task 2%
distnoted (3) 2%
1% loginwindow
0% syncdefaultsd
Top of page process of memory: ⓘ
387 MB kernel_task
Mdworker (9) 242 MB
Ocspd 102 MB
Image 102 MB
UserEventAgent (2) 86 MB
39 MB free RAM
3.96 GB used RAM (576 MB cache)
Used Swap 0 B
16 April 2016, 14:38:39 test - passed
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When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.
These must be run as administrator. If you have only one user account, you are the administrator.
Run the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.
Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.
Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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MacBook Pro Support - please help
My MacBook Pro is in repairs since one and a half years. The problem is continuous Frost, blue and pink, fuzzy screen. Tech Center have already changed the card logic 4 times, keyboard, speakers, high & low Carter, battery and an optical drive in year 1. The last repair has been there a month where they replaced the logic board again, and now, the problems started again - freezing, pink/blue screen flashing while watching videos online, speed reduction (literally everything in slow-mo), fan operates at its maximum speed, and all this happens when only one or two browser windows open without any comprehensive process running on it. In addition, it was formatted several times over the past year. Whenever I have contact support they go through the same process again and again. Please let me know if there is any way I can communicate with upper management to find a solution, I'm really frustrated and tired with the product and the process. Any help would be appreciated.
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Thank you.
Dear Sir: we are only a user forum. Apple doesn't have much to do with us at all. That being said, you can do something. Contact Apple directly for help. Save all documentation and be polite and patient. IF you have Applecare you may be in luck. Apple CAN and MAY in its sole discretion will replace a Mac that had a lot of repairs and still does not work properly. The opinion I wrote CAN and in capital letters. This does mean that it is possible, but not 100% guaranteed. If you bought your MacBook pro with a credit card, your warranty may have been extended. Perhaps, it is covered by home insurance...
Anyway, you have nothing to lose by trying... Have you tried to go to this place "Tech Center" and asking to speak to a Manager or supervisor?
just a suggestion
John B
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Please download and install EtreCheck from http://etrecheck.com/
Run it and post the report here.
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Officially, Apple does not repair equipment plus 5 years. This gives you an idea on their take on older hardware. You mention a 2012 model. Next year Apple will consider that the way some people watch a 20 year old car. Now I'm a big fan of older hardware, but it takes a patient person who doesn't mind being late. Maybe it's you but if not then I would not watch something more 2 years, especially if you look at some impecunious student years.
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--
Wil
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If I understand your message, by updating your Mac you have forced stop, or you have closed the lid, and now it does not start. To start, I suggest that try you to start in safe mode by following the instructions below. For later use, it's a good idea to not force the computer to shut down or close the lid while it is up to date, because it can cause problems.
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OS X El Capitan: start in safe mode
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Hello
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< published by host >
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Try restarting mode without failure. To restart in safe mode, restart the computer and press on and hold down the SHIFT key until the Apple icon appears. The computer starts more slowly than usual because the disk utility checks the drive. After getting on the desktop launch the App store and try to connect. Successful or not, once you're done, restart normally to exit safe mode.
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