VERY URGENT. Data in accessible after the system recovery which says - data will not be deleted.

I did a system restore by pressing F11 on my laptop HP XP Home pre-loaded. The step has asked told me that by doing a restore via this procedure, my data will not be changed or lost. I did not a destructive restore.

Now after recovering my laptop works very well, however I got two sets of data - much of the imp in My Documents data and personal data to another folder. When I went back to work on the laptop, I was able to access the data that I had the pvt. folder, however, any data that is very Important to me and who was there in My Documents has been moved to a new folder named HP and I can't access it. The capacity of the disk hard has not changed, which means that the amount of hard disk space that has been used before is the same, so it means, no data has been removed. I analyzed the defragmenting drive C drive and can see the report, which said, all data is located in the HP folder, but when I try to enter the folder, it says access is denied.

During recovery, I haven't used any password, which could help to access this folder, I am still unable to view this file, I tried to use an administrator in safe mode too, still the same message.

I called HP customer, but after talking with them for an hour, I couldn't find a solution. I called microsoft and they say that they support no more than XP? PLEASE HELP ME. I do not understand when I follow on screen instructions from microsoft themselves, why am I facing this problem? Is it a fault of customers to purchase an original product from microsoft, and then when he has a problem microsoft responds that they cannot help them?

Since I followed all the instructions from microsoft, I'm in trouble, if at any time it would give me a warning that your data won't be accessible or will change, I would have not been made.

PLEASE HELP ME, I NEED AN URGENT DATA. I HAVE A FEW PRESENTATIONS MAJOR IN THE COMING WEEK, AND I DON'T GET.

Most probably, you have just to take ownership of these files.  The recovery process has probably created a new user, who does not recognize the system as having access to this folder.  To do this follow these steps:

"How appropriate a file or a folder in Windows XP"
  <>http://support.Microsoft.com/kb/308421 >

HTH,
JW

Tags: Windows

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