VIBE PRO - problem with charging z2

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• HP 3520 Pro: problem with Russia, Nizhny Novgorod, RSS support center

  Hello, I have a problem with the certified service center, in named RSS (Nizhny Novgorod / Russia).
  I don'n know where I have to call or write with my problem.
  Help my please.
  
  My problem:
  I bought my computer HP Pro 3520 year 2013. I was really happy, how it works. But once I take this problem that has no solution (Decision) - he started working very slowly. The Task Manager show me 100% boot hard drive. Wen, I restored it Windows repeated problem. Then I format my HARD drive and installing clear Windows 8 + new driver - problem repeat (computer work very solw).
  My computer cannot start at the end.
  
  I drop to the certified service center and talk about my problem. After analysis, they say about me - video-chip problem and set a price of repairs. I agree and they repair my computer and say that this problem is solved.  And they have damaged the housing of my computer.
  But when I get home I see - Task Manager show me a boot hard disk 100%.
  
  I try different drive HARD and Windows 7, 8, 8.1 - stay problem.
  
  When I Comeback the Certified service center they tell me I should buy HARD drive because it has burned, after that, during a conversation, told me, what happens in not burned but have bad blocks. During a conversation, they try to sell me HDD and various services with addition of money wihtout problem solution.
  
  What can I do in this situation?
  Your organization handed them a certificate, but they work very badly and your image in the spoils of the Russia.
  
  Pleas, halp me in this problem.
  
  If your need I can given my contacts.

  @ManikAndre,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  Thank you for visiting the Forum from HP Support.

• HP G61 problem with charging the battery.

  Dear Sirs, I have read so many posts but I could not find a solution, so I decide to post one on my own.

  I have a HP G61 and work properly it works. The problem I have is with the battery.

  If I scream at the bottom of the laptop and leave it with the charger on when I start the laptop battery is full 100%

  during the initialization of the light of the current passes, the HARD drive light is normal and sometimes the charge light is on, a few times is off.

  I noticed that a lot of ppl have similar problems, so what I have is that

  With a multimeter, I have seen that the output power of the power brick is very well! Besides that I had three laptops computers HP with the same power supply, so I try this brick to the other laptop seems to work very well with the other laptop. I try another laptop PSU to this one and had the same problems.

  I concentrate so that the problem is in the battery. I download the HP battery checker and scan my bat (was100% charged) and the result was OK!

  so the mystery in this case is that the laptop does not work properly, I try full preformance, no problem at all, just the battery runs faster (make sence)

  While the laptop is running the power cord is plugged and there is no light on the side of the connector but there is light ot the power on the laptop.  As I m working with the laptop, then the charging light lights up and the battery seems to be linked to HQ and charcging.  sometimes says connected but no recharge! When I have the indicator of hip and pricing that could will a few seconds, then disappears and returns to the mode of unloading...

  If I shout down the laptop and let it connect with the brick power then the perception led can be turned off, but after a while turns on and stays on for a long time seems so at the normal charge...

  I know that sounds strange and crazy, but that's what happens...

  That this laptop works properly and I m ok with his performance (to the extent of the rest turned on) I see no reason recycling!

  the only annoying, it's that sometimes can not fresh at all so that it is turned on and of course after a while goes out...

  the battery is an original HP battery and if it is loaded to 100%, last up to an hour and something...

  hope I gave you a complete picture of what's going on with this machine.

  I tried also a few solutions that I found on the internet about the parameters of power controllers, ACPI etc. which seems to fix the problem with the power of microsoft management. This has had a small solution for a few days and then return to the former status. (I don't know if windows restores some steps on their settings)

  If there is a problem of material at the end of the day on the mobo, I would like to know it there is a chip or controller or any other component that I can replace. (I m engnr electronic so I can replace it) I had a few dead HP G61 models with screens broken, etc. or broken mobos

  Thanks in advance

  Stavros

  Hi @Polykarpos,

  You already have the troubleshooting that I would have recommended to you.  At this point, you should contact HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

• Satellite M50 Pro: Problem with keyboard - key Crtl gets stuck

  Jin

  have a little problem with the keyboard, and I was wondering if there was something I could do...

  the problem is sometimes when I am typing the keyboard, it will get stuck at random with the Ctrl key is pressed. I did no successful diagnosis as to what could be the cause of this, so I hope I can get it fixed here.

  Thanks in advance,

  NovaKry

  Hello

  I can give you some suggestions. I think the key Ctrl mechanism fits because of the debris under the key cutting.
  It of possible to remove the cup from the keyboard. Check the place around the key and try to clean it up.

• HP 6830 Officejet Pro: problem with printhead

  My printer is now under warranty and started giving the following message on a month previously, the error code Oxc19a0003 "problem with printhead.  He continued to print while the cartridges are low on ink.  I guess it was the 'problem '.  I changed the cartridges today and printed 1 page without problems and in the middle of the second page, it stopped printing altogether.  The cartridges that I removed were those that came with the printer when I bought it.  I tried to find an answer this problem today nothing doesn't. I'm in the middle of a project and really need a solution to this problem.

  My product number is E3EO2A

  Help, please!

  Hello

  Thank you for using the forum.

  If you receive this error, is there nothing more you need to do, except to contact support.

  Depending on where you are in, please select the appropriate link:

  Series 6800 printer supports training US, Asia

  http://support.HP.com/us-en/document/c04839288

  Series 6800 printer supports statement Europe Middle East Africa

  http://support.HP.com/us-en/document/c04839289

  Thank you.

• LaserJet MFP M277dw Pro: problem with printing issue

  We have the model HP laserjet MFP M277dw, we love it, but have been a problem with what looks like small pink flies on one side of the paper when it is printed, is there a setting that turns off or what is the cause, thank you

  UPDATE: took MFP and was checked by techie printer, tried a new toner and does no differenct so he rang HP and they replaced the MFP, it was still under warranty

  Thanks to those who have tried to help

• Someone at - he had problems with charger 10W EU Apple sent as replacement?

  Charger 10W EU I got from Apple did not work properly, before even the latest updates to iOS. Sometimes, the charger worked, sometimes not. I tried to replace the cable, but got by mistake a non-certified cable. With the iOS 9.3 update battery drained even with the 'false' cable connected to the power supply all the time. The accused episodically iPad and the battery discharged only, unless it is turned off. Then it loads very slowly. So I bought a new cable and charger 12W. IPad charging works now normal with iOS 9.3. I strongly suspect the 10W EU charger, but the non-certified cable may have been a problem too after the upgrade of 9.3. If the charger of apples is the problem, they should pay.

  What is your question?

• HP Laser Jet MFP M177fw Pro: problem with scanner HP LJ M177fw put in place

  I did something that caused my printer to stop scanning and sending on my photo gallery with windows 7.

  I am not computer smart.

  I used printing HP & doctor Scan... I get the notice with 2 yellow triangles. .. They say... ∆ WINDOWS (WIA) SCAN

  The second with the yellow triangle said... ∆ HP SCANNER TWAIN

  This means that I did something that changed the impression of being able to scan and send to my PHOTO GALLERY on Windows 7... Can someone give me it please advice that a simple old man can understand to correct his mistake... thanks to who ever

  Hi @PaPa5girls,

  I see you found a WIA and Twain error, when you ran the Print and Scan doctor. I will definitely do my best to help you.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I submitted this document to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title. Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  If you're still having problems, I would say to uninstall and reinstall the printer software.

  Single function and multifunction printers HP - uninstalling the printer software.

  HP Color LaserJet Pro M177 MFP series full software and drivers.

  If you appreciate my efforts, please click on the button below the thumbs up.
  
  If there is anything else I can help you, let me know. Thank you.

• HP MFP M127fw Pro: Problem with scan/fax and adf on HP MFP M127fw Pro

  After that I faxed a couple of pages, the device does not work. Now, when I want to fax, he asks me if I want to scan from the plateau, even if I fed the ADF with the paper. When I want to scan, it says "Calibration."... "for a while, but nothing is happening then. It receives the fax and print documents. I unplugged the cable of electricity for more than 60 seconds, downloaded the new drivers from the HP site and installed, but it did not work. Could you please help?

  Best,

  Farrokh

  Hi @Habibzadeh,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax and scan with your printer HP LaserJet Pro MFP M127. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can understand the frustration you are experiencing. Whenever the printer is calibrated, it will not be able to do anything until it is complete.  We must determine why it is calibrated.

  I see that you updated the drivers, but you updating of the firmware of the printer?

  • Click here for the HP LaserJet Pro MFP M127/M128 series Firmware Update
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  The printer may need maintenance, please use this guide to help you determine the cause:

  • Fixing poor print quality

  You use Genuine HP Toner?
  What are the levels of toner?

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

  If you have a faulty cartridge, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then check the information of limited warranty for your supplies.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Dell Inspiron 17R 5720 does not work with the charger. Charger is not recognized. No problem with charger.

  My Dell Inspiron 17R 5720 does not recognize charger. And unfortunately my warranty expired 2 months ago.
  It was plugged and work in the morning, but then in the afternoon I noticed he was running on battery only. It does not start without battery (charger just plugged).

  1 this is what I did to debug. Me and my brother, we bought the same computers Dell laptops at the same time a year and a bit ago. That's why a debugging purposes, it was good.
  I took my charger and plugged into his computer. And it works. Certainly not the charger problem I guess. And when I plug the charger my computer, green light is still on the charger. And I have the original charger provided with the laptop.

  2. now, laptop is running on battery only, so that means that this motherboard works. I think so.

  3. the next thing I did was charger disconnected and removed the battery from the laptop. Then I pushed and hold the "Power" button for 45 seconds to pay a royalty to the flea market. Charger plugged in but laptop will not start.

  4. then I booted the laptop on battery, went to the BIOS and check if the charger is recognized in the BIOS. No, it does not recognize charger. So, if this isn't a charger so what else can we?

  5 laptop has no strange smells so I don't know if something happened with the motherboard, but I guess that motherboard is ok because it works battery.

  6. I was thinking of updating the BIOS, but I can't do it, because it will be not be updated then the laptop runs on the battery, it needs to be plugged.

  Now I'm stuck. I don't know what I can do. I'm willing to spend a little more money on it to try to fix.

  If someone had such a problem in the past please let me know what you have done and if it fixed it.
  Or if anyone has any other ideas, I will be happy and appreciated the help.

  Hello and sorry for this late post. Just had this problem... If there is nothing wrong with the AC adapter, it's a software problem.

  Close the laptop... Unplug the AC adapter / CC... Remove the battery... Plug the power adapter... Start the laptop... Go to the control panel... Find and select the Device Manager... Batteries, left click... Uninstall Microsoft AC Adapter, uninstall Microsoft ACPI compatible with battery control method... In fact, uninstall all you can under the batteries, but that should be all there is. It will be re - install when starting... Stop cell phone... Remove the AC adapter / CC... Replace the battery... Plug the power adapter... Start the laptop... Now, everything should be good.

• Spectrum XT Pro: Spectrum XT Pro problem with backlight on screen Skreen

  My screen is black on 1/3 of the screen. It has little to little more blacks when it gets closer to the left side of the screen. Can look as if the backlight does not work on the left side of the screen. Can this be the case, and it is editable.

  ThomasPK wrote:
  

  Thanks for responding so quickly.

  I don't have this option on my screen. I have HP PC Hardware Diagnostics UEFI 4.3.3.0. It shows different choices, but neither of you people. The PC was purchased from 01.october.2013.

  I tested with a HDMI display and it works OK.

  Ok.

  Is it important if you use the graphics card performance?

  Install the latest version of the HP PC Hardware Diagnostics.   There the available diagnostic test.

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/PC-DIAGS.html?JumpID=va_r602_us/en/any/PPS/pl_ot_ob_ds_pd/HP_PC_Hardware_Diagnostics_cc/DT

  Based on what you reported, it ceratinly looks like the portion of the display LED backlit is a failure. This part can be purchased separately

  I guess that the spectrum is no longer in warranty, based on "The PC was bought 01.october.2013.". Is this correct?

  Replacing the LED backlit screen, that's what will solve the problem. There is no converter in a backlit led display

  If you feel uncomfortable with do it yourself you will save a little. The price range is very broad since it is a touch screen and the high-end model. You need to open the HP Support Assistant or the BIOS to find the full product number.  You will need to know what screen is installed before ordering the part.

• Problem with charger

  I have a HP pavilion dm4 laptop computer dre beats. My charger doesn't work and I wonder if anyone knows what charger, I need to buy - I looked at the broken one that I have and it has a bunch of numbers. Could someone help please!

  No worries!

  Online purchase of HP is a question of the use of the HP online store that is appropriate for the country in which you reside. In my case, I use the Online UK store or in Germany. What country do you live in so I can direct you to the right place?

  Here is the link to the US HP online store section cards AC. Search by the name of the product that you have as much tpo me and you will see that one you can buy.

  If your laptop is still under warranty, you can contact HP and see if you can receive one free of charge for you under the cover of warramnty. the standard warranty is one year from the date of purchase.

  Here's tresult he to a search I did for an adapter for your laptop with Google. Your results will vary depending on the location in which you reside.

  

• problem with charging z2

  Hello.

  I have problem when I recharge my phone takes an hour and a half to charge 50% and the phone be very warm place where the logo of sony and the back. and the charger to be too hot. Thanks and sry for bad English

  Yes, it is normal that it betrays a bit of heat during charging. However, I suggest that you try to repair the phone using PC Companion software to rule out any software problem initially.

  Before the repair of your device, you can back up your information first. See this topic for more information on how to.
  How to backup?

  If the question must remain, I think that this must be examined and fixed to a repair center. For more information on how to submit your phone for repair and where, contact your local support team.

• Reference Dell place 11 Pro - problems with the PXE boot

  Before buying a large number of these tablets (11 Pro 7130 venue), I have to ensure that they can be deployed from MS Configmgr (2012). So far, I have no chance for our test model to perform a PXE boot.

  Following the instructions documented by Dell here:

  

  I have a USB dongle to Ethernet Lenovo based on the AX88772B chipset... that is supported according to the documentation. However, try to perform a PXE boot, the screen hangs on the message:

  -----------

  check for the presence of media...

  on ipv4 pxe boot

  -----------

  After awhile, it starts up and then hard disk. BIOS version is A14.

  Any help would be appreciated!

  We have solved this problem by following these:

  

  

  .. DHCP basically has to manage a little different UEFI devices.

• 8.1 Windows Pro problem with HP OfficeJet Pro 8600

  I am running Windows Pro 8.1.
  I tried to install the software and drivers for HP OfficeJet Pro 8600 without success.

  I tried to remove the software, reinstall, reboot the computer, do a 'clean' start, and nothing has worked so far.

  I received the following error message:

  Impossible to install a file that is necessary because the CAB file c:\users\User\appdata\local\temp\7zS2EAD\OJ860x64.cab has a signature digital invalid. This may indicate that the file is corrupted.

  The error message is the same every time I try something new.

  I am able to print, if I add the printer through the option "add a printer" in Windows Explorer, but I want to install the complete software so that I can scan also.

  I downloaded more than 10 times the files several associates of troubleshooting: troubleshooting HP Installation failure MSI, HP Print and Scan doctor, but they have not helped at all.

  Any suggestions would be greatly appreciated.

  Hello Alfitoand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have found errors during the installation.  I want to help you with this.

  I would start by trying to install on another account on the computer.

  It also seems that there may be a corruption in the temp directory.  I suggest you remove all your temp HP folder.  I am including the steps to get the specific folder:

  -On your keyboard, hold down your windows key and R key

  -A 'RUN' box will become available

  -Type in %Temp%, and then hit

  -Open your folder that begins with 7z

  -Delete everything inside

  -Restart your computer

  Once you have done this, I recommend reinstalling the software using the HP printer install wizard for Windows.

  If this does not resolve the issue, I would recommend going to your home screen in mosaic, and typing in CMD and press to enter.  That will take you to your command prompt.  In you command prompt, type sfc/scannow, and then press ENTER.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!