Video card driver displays an error message after reformatting computer with Vista

I reformatted my computer using windows vista and I kept getting an answer that the used copy was an illegal copy of windows. In the meantime my computer was working fine. I called Microsoft and they verified that it was not an illegal copy and gave me an additional code to activate windows. After activation, my image of the screen became smaller with a border of 1 inch black around the screen (I have a widescreen monitor). I tried to correct this problem and have discovered that my video card driver has an error message saying that windows has stopped this device because it has reported a problem. I tried to reinstall the latest version of the driver, update to windows vista and tried all the suggestions that have been proposed on the microsoft Web site, and it still doesn't work. I reinstalled everything again with the same problem. Can you please help me solve this problem. Thank you.

Video driver problem

Hi Skyler16,

Please see the article below with some initials/troubleshooting information:

http://Windows.Microsoft.com/en-us/Windows7/video-cards-frequently-asked-questions

If you need further assistance, please specify the brand and model of your computer and video card.

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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