video is not displayed

HP Pavilion DV2

Windows 7

When I try to view the videos of the Web sites, all I get is audio and a black screen.

Hello

Try the following.

First, download the Flash uninstall utility on the link below and save it to your desktop.

Flash Player Uninstaller.

Once the download is complete, close all browser windows and start the program uninstaller.  Once done, restart the laptop.

Then, download and install Firefox , then using Firefox, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before download. 

Close all browser windows before you run the installer of Flash.

Start Firefox and see if the video play Ok - if they do, close Firefox, open Internet Explorer and click on the same link Adobe Flash above to get a command prompt to install the ActiveX component.  Once completed, restart Internet Explorer.

Kind regards

DP - K

Tags: Notebooks

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