Video not editing in Captivate?

Hello

I use Adobe Captivate 9 and have a problem with the video that is inserted into the course, will not be published and the course crashes on editing and does not publish.

The video plays well in the preview of Captivate, if for some reason any Captivate won't publish the video with the publication over to HTML5. See screenshot below when I go to publish. Adobe Media Encoder opens, video is treated and then nothing happens.

Solution?

video, error

Thank you

Dan

Hey pbdw1969,

Glad to hear that you solved this problem in re-encoding. Just a tip for any future reference - bitrates, frame rates and resolutions will not cause the issue with Captivate-in fact, they will have no impact at all. These factors impact how the video looks and plays but do not import into Captivate.

The problem is with the used MP4 codec, or it's just corrupt.  I suspect it was originally encoded in an older codec of the MP4 unsupported or has been altered during rendering.

See you soon

Steve

Tags: Adobe Captivate

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