Video projection turns off the screen of the computer - S1410-604

I have a problem with my S1410-604 in what it will appear not video (from the DVD player or the clips inserted into PowerPoint) through a data projector without turning off the computer screen. I called Toshiba who told me 'this particular model does not support this feature. I discovered that it's also a problem with the M30 range. I think replacing it with a M40, but I want to be sure that the problem will not recur. I called Toshiba again and told me that this time it was a software issue and was likely to be a problem with their full range, but I can 'download something '. I talked to an another techie who said he had never heard of the problem and that all the computers up to date would be OK too. Two questions: 'download something' to solve the problem, and if so where, or failing that if I don't have to replace the computer, will be the range M40 do I want that it?

Hi John

Unfortunately I can't give you a precise answer, but I know very well that if you use display for laptop and external monitor or projector at the same time, it is possible that DVD movie or video applications will be displayed on LCD.

Try please go to an external device only and after that left the movie DVD or Power Point presentation.

Tags: Toshiba

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