Videos don't play do not (including recorde Whatsapp, videos, Youtube, Twitter, etc) since the iOS 10 updading

From time to time, all types of videos would stop playing on my iPhone more including Photos videos 6s, Youtube, Twitter, Whatsapp and everywhere else. He would return to normal only with a reboot. Closing force all the apps won't help, switch networks, locking and unlocking or anything else. I have iOS 10.0.2 and all applications are updated.

It's so boring please help!


Hi there, Awartany_Dubai!

Thank you for reaching out by Apple Support communities. I understand from your post that you have intermittent problems watching videos using various platforms (those you make on the phone itself, YouTube, Twitter, etc.). I watch a lot of videos on my iPhone, I'd be happy to help you!

Looks like you already have a few to start great troubleshooting steps. Since force close your applications, evolution of networks and rebooting did not help, I would recommend backing up your iPhone, and then reinstall your software iOS.

You can get the measures to save here: How to backup your iPhone, iPad and iPod touch

Once which is finished, use this article for instructions on reinstalling iOS: If you can not update or restore your iPhone, iPad, or iPod touch

Even if the title of the article is not exactly specific to your problem, the steps under "putting your device in mode of recovery and put up again" will guide you in how to reinstall software iOS to help solve your problem with videos.

See you soon!

Tags: iPhone

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