Videos, play not because it shows a green box but again the audio content

I then some videos from my iPhone to my new laptop because I wanted to free up space. They appear when that I check all, but when I try to play a video, it shows a green box but again the audio to video. Can someone tell me what is happening and how to fix it?

You can miss the codec (decoder used for video playback).

What version of Windows do you have?

Tags: Windows

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