Virus blackBerry Smartphone app? Help please!

Similar Questions

• Hi blackBerry smartphones need help please

  Hello

  I m m not looking for first user of the blackberry curve set.i bought it n its identification used email mobile.its has the value n I don't know how to change its e-mail with my own email id id? first user defined as bleckberry id n now, I would like to change it to blackberry id my own email please.

  Hello and welcome to the community!

  Your problem may be greater than you think currently... the used devices are difficult to operate properly. Start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• Crazy BlackBerry Smartphones will help please! How to stop the keys making a noise when I try to compose the homepage?

  I'm new to Blackberry.

  I just can't stand the keys that make noise! Everytime I try to dial a number the keyboard makes a noise!

  I want to have a silent keyboard.

  But nowhere on my phone using, or on-site support and services can I find an answer to my question. -How can I make my silent keyboard?

  I would really appreciate help I can't face trying to make another call until I have a silent keyboard!

  Prosperity to all.

  samsmiles

  OS = operating system.

  Please follow the instructions here exaclty.

  On your BlackBerry, go to Options (sometimes called tools or settings). From there, plesae, select 'About' from the menu.

  'About' will be the first item in the list.

  But no matter, since the 8900 OS 4.6.1.xxx a, you are well - as noted above, set your profile silent or vibrate and your DTMF tones when the composition will be silent.

  Also, make sure that your device you have the correct setting: Options > screen/keyboard > tone = OFF.

• BlackBerry Smartphones Urgent help please, I think that I broke completely.

  So I plugged my computer and has been in the BlackBerry Desktop Manager thing and I was updating the software of the phone, but in 9 of the 11. Then I looked at the list of things that are done on the phone and he said he would delete BlackBerry messenger. So I unplugged the phone and now it won't turn.

  I get out the battery and put that it back in and all that happens is the screen and the keys light up in white and that's it, nothing else.

  Any help would be great. Thank you

  UPDATE: I plug the computer and started the update, removal of BBM is not on the list of things to delete this time even if it wasn't at the beginning of the last update.

  So, if he doesdelete BBM can someone help me please as to how that I get it back?

  In other words, if it works once again this update finished.

  Thank you

  Yes, you should have allowed him to complete, and then you can go back and add BBMessenger to the device.

  So, now, follow the instructions below.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  Once this is complete and your BlackBerry is back up and running, you may need to do a restore of the personal data that you have a previous backup.

• Update blackBerry Smartphones DM help please

  I am new to this, please bear with me
  I installed the disc that came with my "new" Curve 8520. When I open DM, it connects to the internet and asks me if I want to upgrade to version 5.0.0. The DM is version 5.0.1.28.
  Am I supposed to update or not? How many times, if I should?
  Thank you!
  Delia

  Usually, we have:
  Home screen > Options > on
  The third line of information.

  Good luck!

• BlackBerry Smartphones battery help please

  Hi juice I had my Pearl today how can I kno when it is fully charged? It's a 8100

  I believe that, depending on the theme, the battery in the corner icon may be different. Usually, when it is in the battery will charge a lightning bolt going through it is used. He did the battery symbol should look like a full battery. If you go to Option, you can check the percentage by | Status and see if it lists as 100%.

• EN blackBerry smartphones? Help, please

  When I have a text field to type on my curve I see an EN box at the top of the screen in the right corner. He was not used to be there, I must have pressed something in a language or a dictionary definition. Does anyone know how to get rid of it? Thanks in advance, Jon

  Hi Jon,

  Take a read of this post:

  Withdrawal IN symbol

  Let us know how you go

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• BlackBerry smartphones need help on my App purchase

  Hi all

  I bought the "Tarot card reader - easy and quick method... ' Request of SRID games via Appwold on 20 August (order number 12156770).

  While I was in the process of downloading, my connection suddenly went off, so the process has failed.

  Later, when I tried to download the application once more, I discovered that the app was already registered in the category 'not installed' in MyWorld. As I clicked it to reinstall, I could not find the button to "Reinstall".

  Can you please help me with this matter because I had already paid for the app and consulted with the developer. He or she then told me to ask Blackberry App help.

  Kind regards

  Reco

  PS. If you don't mind, please answer me by e-mail directly as I am not often opening the forum. THX

  Hi recognara

  Welcome to the community

  Try it and see if your problem is solved:

  Open App World - Go to My World - then while pressing and hold the ALT key, type RST.

  App World will close.

  And then do a restart of traction battery as this device while is powered on remove waiting battery for a min. and then reinsert it wait until the device take a long restart your computer.

  Yet once open App World and see if the Option reinstall is there or not

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphone error startup Please Help

  I've just updated softwards back to my "BOLD", but it seems incomplete. After restart, it showed

  BlackBerry platform 4.0.0.245

  Options

  Error at startup

  Net_rim_bb_options_app: Module

  net_rim_locationapi' not found.

  I can't use "BOLD"

  Help, please

  Thanks in advance

  bkkdior

  Click on the link below:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

• BlackBerry smartphone App error 602 stuck in a loop

  My Curve 9360 has been freezing a lot recently so I decided to check the software updates - there were many - but now I'm stuck.

  I finished the backup and installation process, but the phone restarts. Whenever he tries, I get "App Error 602". I tried the sofy and the hard reset, but I'm stuck in the cycle and my phone does not illuminate!

  Help please!

  You can try Safe Mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, if it runs stable, you might be able to perform other activities.

  Otherwise, you should also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Eception index exception 49 blackBerry smartphones? Help!

  After a batt pull my blackberry bold 9700 starts & said "eception exception: index49 > = 49" I click on ok, then it won't let me access anything whatsoever. Help! I can enter the applications screen, but can't open it.  I don't know what to do, please helpppppppp!

  Thanks in advance for the help mate BBers,

  a very frustrated owner BBBold 9700 (and husband)

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.