Virus has damaged Satellite L755 - 17Q - now cannot load

Satellite L755 - 17Q

I accidentally downloaded a virus, that virus I think and then turned off my computer and now once I try to load it, the Toshiba screen appears, but then the screen goes black with just a small bar flashes in the upper left corner. I gave this administrator rights program because I thought it was safe. Now I can't use my laptop, what should I do?

Any help is appreciated.

PS I'm rubbish with computers.

It depends on you. You have some important data stored on the HARD drive?
If this isn't the case, I recommend you to reinstall the OS using Toshiba recovery disc.
By default the BIOS settings and reinstall the OS.

After that what you do will have own OS preinstalled and no anyomore disorders.

Tags: Toshiba

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