Virus HOUR/TrojanHorse.ZAVR won't let me access the Internet and therefore impossible to download the Microsoft Safety Scanner.

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• Parental control: I am the admin of the computer and the computer won't let me access the list allow and block my child's account

  I am the administrator of the computer and the computer won't let me access the list allow and block my child's account.  I'll bring my parental control password, click on my childs account, put parental controls, go to web filter and click on block some web sites, click on edit the allow and block list and the computer tells me that it is not able to make changes to parental controls settings and see the system administrator if the problem persists.

  Hi Ranw,

  ·        What is the error message when you try to change parental controls?

  ·        Have you been able to make any changes on this computer from your account earlier?

  You can follow the steps below and check if you can make changes to the parental controls on your computer.

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• Won't let me access the special offer - say my product is not registered

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• Internet explore 8 has changed all my icons and won't let me access any of my programs

  Internet explore 8 has changed all my icons and won't let me access any of my programs

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  Hello

  Method 1:

  You can see the fix it and steps that are offered in this link:

  When you open a file on a Windows-based computer, the file may start another program

  http://support.Microsoft.com/kb/2656106

  Method 2:

  You can also scan your computer the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

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  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

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• Malware doesn't let me access the Safari preferences.  Help!

  This window pops up suddenly while I was with Safari:

  Of "'http://macintosh-help.com ': "

  Are you sure you want to leave this page?

  At risk security system *.

  Critical security warning! Your Mac has detected an attack on this system, as your IP address seems to be accessible from two different places at the same time. A suspicious connection was attempting to access your Logins, Banking details & tracking of your Internet business.

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  Trying to close the window just opens a new window with the same or similar message.  I suspect that it is malware taking advantage of a flaw in JAVA.  All resolutions, I watched that require to open Safari preferences but this malware won't let me access the Security tab in the Preferences window.   Help!

  Choose force quit from the Apple menu, close Safari and then run it with the SHIFT key is pressed. If the message reappears, disconnect the computer from the Internet and close the tab Popup came.

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• Latest firefox won't let me access any page search engine or https

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  FredMcD said

  http://www.ehow.com/how_11385212_troubleshoot-reset-connection-Firefox.html

  https://support.Mozilla.org/en-us/KB/server-not-found-connection-problem

  https://support.Mozilla.org/en-us/KB/Firefox-cant-load-websites-other-browsers-can

  https://support.Mozilla.org/en-us/KB/secure-connection-failed-error-message

  https://support.Mozilla.org/en-us/KB/connection-untrusted-error-message

  http://KB.mozillazine.org/Error_loading_websites

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• I sent a song to someone in a different country and it won't let me change the recipient, even if she has not been redeemed yet.

  I sent a song to one of my friends who live in Canada, while I'm in the United States and I didn't know that it wasn't going to work. She was not able to buy since she lives outside the United States, but it won't let me change the recipient. Is it possible that I can change the recipient or even recover my $1.29? Thank you.

  That's what you have tried to send it back: return gifts iTunes - Apple Support ?

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