Vista 64 bit crashes randomly. Hi end system

Similar Questions

• Equim P200: Vista 64 bit freezes randomly

  Hi if someone could help I would be very grateful. I recently bought the p200 equim only to find from time to time it crashes without warning. I can do anything to work on the desktop or browsing the internet where all of a sudden the screen is empty and then I get grey and black lines.

  I then reboot the system where I get the screen mode without failure or normal startup. It of very frustrating and has been like that since the day I bought the thing in March 2008.

  Can anyone advise what could be the cause of the problem and how can I fix...
  I'm starting to get very annoyed with the situation and I was wondering why I never decided to buy this system.

  I installed toshiba tempo alerts and no alerts to date have been consistent with the 64-bit system.

  I guess that this laptop was preinstalled with Vista 32 bit and you have installed the 64 bit version of your own hands. Am I wrong?

  Have you checked if the same problem occurs using the OS preinstalled Toshiba?

  Your description sounds to me like a problem of compatibility of the system maybe some installed applications are not fully compatible with Vista 64 bit.

  However, a malfunction of memory could also be possible
  But as you can see really not easy to say what is causing these accidents

• Windows 7 Home Premium 64 bit crashing randomly

  I had questions on this for the last month or as well as my 3 year old Dell Inspiron 620 keeps all the few hours of freezing randomly (no BSOD, it freezes and stops responding at the time). I removed a ton of files in the indexing log, which increases performance and put an end to the question for a few weeks, but it's still about an hour he y a. I also ran CCleaner a few weeks ago and the issue was not yet set. In general, my PC will perform very well, and then will just freeze a few hours after the start on certain occasions. If it was scientifically at the gel, I get a "static repetition" playing in my speakers noise.

  Can someone help me on this... I also had problems with the theme on one of the accounts on my PC. On this account, which I use very rarely, I will open it, then a few minutes later windows full size (and the desktop icons) will be moved down almost half a cm, with the screen showing by behind. Then I change the theme of the Aero Basic to see if he can solve the problem, and when moving to the back, the bottom of screen and sounds will update to this theme, but windows will remain in the base style. Why this only happens for this one account? The account is corrupted?

  So is that someone could try and help me with these two issues, in particular the gel that begins to really bother me. Is - fixable without reinstalling Windows? Please try to find a solotuion for the problem of crash... He never used to do, but he's started in the last month or two. I tried the system restore, but there is no point of restoration after a week or two in age.

  SYSTEM SPECS:

  OS - Windows 7 Home Premium 64 - bit SP1

  Model PC - Dell Inspiron 620

  Processor - Intel Core i3-2100 @3.10 GHz

  I got the PC a few days ago almost exactly 3 years.

  Hello Robert,.

  Thank you for the update on the question and sorry for a delayed response.

  According to guidelines to capture that you downloaded, in your message and the error code you get screen I suggest to follow the steps indicated by SpiritX MS MVP responded on July 12, 2010 and check the status.

  Windows 7 constantly crashing. Blue screen. STOP: 0 X 00000116

  Get back to us with the result of the proposed suggestion and we will be happy to help you.

  Kind regards.

• Windows vista 64-bit crashing into the screen blue and often impossible to reboot after crash

  My windows crashes constantly everytime I try to watch a video or go to a page with java, if I try to install the new version of Adobe, it stops it's self down and do not restart, just it becomes black and stops.  I pay for membership to netflix and I can't even watch a movie. I go on youtube it crashes, I'm trying to play farmville on facebook, he crshes... in a blue screen and this is what I get when I start it again:

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: 124
  BCP1: 0000000000000000
  BCP2: FFFFFA8006F77030
  BCP3: 00000000B 6000000
  BCP4: 0000000000000181
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\Mini071911-04.dmp
  C:\Users\DrGraceG\AppData\Local\Temp\WER-85098-0.SysData.XML
  C:\Users\DrGraceG\AppData\Local\Temp\WER26A2.tmp.version.txt

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  July 20, 2011 Crash, 6 times

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: 124
  BCP1: 0000000000000000
  BCP2: FFFFFA80070B6030
  BCP3: 00000000B 6000000
  BCP4: 0000000000000181
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\Mini072011-01.dmp
  C:\Users\DrGraceG\AppData\Local\Temp\WER-144456-0.SysData.XML
  C:\Users\DrGraceG\AppData\Local\Temp\WEREBE4.tmp.version.txt

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  July 21, 2011 breaks down, 4 times

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: 124
  BCP1: 0000000000000000
  BCP2: FFFFFA8007066030
  BCP3: 00000000B 6000000
  BCP4: 0000000000000181
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\Mini072111-03.dmp
  C:\Users\DrGraceG\AppData\Local\Temp\WER-57470-0.SysData.XML
  C:\Users\DrGraceG\AppData\Local\Temp\WERC13B.tmp.version.txt

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  July 22, 2011 crashed 7 times

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033

  More information about the problem:
  BCCode: 124
  BCP1: 0000000000000000
  BCP2: FFFFFA8007066030
  BCP3: 00000000B 6000000
  BCP4: 0000000000000181
  OS version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1

  Files helping to describe the problem:
  C:\Windows\Minidump\Mini072111-03.dmp
  C:\Users\DrGraceG\AppData\Local\Temp\WER-57470-0.SysData.XML
  C:\Users\DrGraceG\AppData\Local\Temp\WERC13B.tmp.version.txt

  Read our privacy statement:
  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Many many people have this problem when I talk to others. Miscrosoft compromises our computers so we would have to buy new ones?
  They know there is a problem and they don't even try to find a solution for this. In this economy, they force people to buy new computers, they will just leave people blocked company becase NOBODY takes the phone, if you do not have email, people don't keep in touch, if you are not on a social network or business networking nobody will know your business, you won't make any money nobody reads the ACTUAL newspapers these days, everybody reads the news on the internet. They only hurt people, they are forcing anyone to buy a new computer, people just can't afford it. Hundreds of thousands of people can barely keep their utilities on. In doing so I wish they will reconsider. I am disabled I will definitely cut if my computer goes down for good.

  Can we do any smell that?

  There are also a lot that I need to run startup until the restoration. Windows restarts after the crash of the blue screen, I reinstalled windows twice, it works fine until I have start to install all updates. I have only installed MSE and it still happens. I lost all my music I paid a lot of money for, my paintings for children, important documents, all because I had to reinstall windows twice now.  I may have to reinstall them once more and I do NOT wish to install the updates again. He really never stops until I installed updates to windows. I thought that if I use the programs from Microsoft that it will work, because after all, it's all done by the same company, but no, nothing works. I am so in the sincere real despair. Be alone without technical skills, hardly what actually on my disability check, now I'm going to cut everyone. Now I can't do ANYTHING without it crashing, nothing fun anyway. I tried Microsoft fix, I tried so many solutions. I paid for Adobe photoshop, because I like to draw things and I'm terrified to install it. I'm afraid to do anything fun or useful on this computer.

  If I can afford a new computer at any time, I think I will try Apple, I lost my trust in Windows. Unless they make an effort to solve this problem, then I would give them a chance again, but not if they will try to help. I'm so frustrated. I spend a lot of money on this computer, it's an ENTERTAINMENT laptop and I get not very amused.

  What is going on?

  Hello

  Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
  It is just like it loses power or stop it in the normal way? Heat associated
  does not necessarily mean excessive heat, it could be something is too sensitive to the same
  normal levels of heat. Also a computer will produce more heat as is pointed out how adding
  software or updates, among other measures, causes it. Of course those actions should not
  cause enough stress or heat to shut down the computer.

  For a laptop on everything that you can do is reinstall the memory and clean the ventilation openings (still may try to add
  a small fan as a test). Of course first remove all power.

  This sounds like material so if the above does not help you then probably need help
  a real computer store (not the leeks and the glances at a Best Buy or other stores) or the
  Support of system Maker.

  ===========================================================

  Check this thread for more information on using BlueScreenView, MyEventViewer and other
  Troubleshooting BlueScreens - top 3 responses (+ 1 other) methods.

  http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive to upload collected files
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  ----------------------------------------------------------

  BCCode: 124 0 x 00000124

  This is usually heat related, faulty hardware, memory, or processor even if it is
  "possible" he is associated (rare) driver. To be able to remove ALL and reinstall all the cards, memory
  and cables (at both ends) - actually delete and replace - are not just tight. Ensure
  the system has proper ventilation - add a small fan blowing in the contributions. Carefully
  Inspect the card mother and other cards for damage. Pay attention to the fatal material
  error implicitly. You may need a computer store real (not the leeks and glances at a BestBuy
  or other BigBox stores) or system manufacturer support.

  There has been a few cases where Norton/Symantec and other antivirus/security
  programs have caused this error.

  BCCode: 124 0 x 00000124

  Bug WHEA_UNCORRECTABLE_ERROR control has a value of 0 x 00000124. This bug
  verification indicates that an unrecoverable hardware error has occurred. This bug check uses the error
  data provided by the error Architecture WHEA (Windows Hardware).

  0 x 00000124<-- read="" this="">
  * 1289.html http://www.faultwire.com/solutions-fatal_error/the-System-encountered-an-uncorrectable-Hardware-Error-0x00000124-

  =========================================

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers to 7 (updated drivers manually using the methods above is)
  to ensure that the latest drivers from the manufacturer of system and device manufacturers are are preferably)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Vista 32 bit crashes BSOD due to a display on the Satellite X 200 driver

  Hello!

  I have a problem with my display drivers (20080904102618 of the toshiba site). It blocks my system for 3D applicactions running (NFS Pro Street, HoMMV), comparing 2 PDF files (acrobat reader is 9).
  Blue screen physical memory and fate is thrown...

  Do you have any solution to this problem?

  THX!

  Why you n t try to update the graphics driver.
  Check if other drivers graphics will help you improve the situation on the laptop

• Windows Vista (64-bit) crashes a few minutes after startup is complete. Difficult to get out of the lock start.

  After a Windows updated 12/09/2009 from my computer stopped working.  It starts (without error) and then freeze a few minutes after loading Windows.

  I removed all the updates of Windows since mid-November, but this has not fixed the problem.  I also tried to boot to the last known successful configuration and has followed the procedures of "clean boot upward" found elsewhere on this forum.  None of these actions resulted in necessary corrections.

  Any other ideas?

  Hi lizseh,

  Welcome to Microsoft Answers Forums.

  I suggest you to restore the system to a previous state where it was working fine and check.

  To restore the operating system to an earlier point in time, follow these steps:

  1. click on start toreduce this includes this image, type System Restore in the Search box, and then click System Restore in the programs list. Collapse this includes this image

  2. If you are prompted for an administrator password or a confirmation, type your password or click continue.

  3. in the System Restore dialog box, click choose a different restore point, and then click Next.

  4. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

  5. click on Finish.

  The computer restarts and system files and settings are back to the State they were in when the restore point was created.

  For more information, please visit the link below,

  http://support.Microsoft.com/kb/936212

  Hope this information helped you.

  Kind regards

  Arona - Microsoft technical support engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Strange Lag issues on Windows vista 32-bit as well as game slow load time

  OK, this is really starting to annoy me, and I would be very grateful if anyone can solve this problem for me. Well since I had my HP Pavilion Vista 32-Bit seems "randomly Lag" occasionally. For example, I'd be right on the web, and then all the computer slows down as the office. Windows and the programs seem to start to take longer to open. I reccently got a video card Nvidia GTS 250 for the game but still lags. But the strangest thing is that this problem occurs randomly. The problem seems to stop and then "randomly comes back" to happen to my PC. So far, my solution is to leave the computer alone or just leave it turned off. But the other day I left 3 days straight and did not help a bit. It was a month ago, but it was very strange. Now, he seems to be doing more often. (I do not add or download new programs recently)
  It really bothers me, and I stopped buying games for my cause of PC that I rarely have the opportunity to play their cause of this problem. I know I did not describe my great problem but can someone help me please?

  Dis_Ze_Legend,
  Since this doesn't seem to be a specific game question here are things that you can try.

  Clean boot

  Disk error checking

  Get rid of malware

  Windows Memory Diagnostic

  System File Checker 
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista 32-bit security updates

  After latest updates of Microsoft for Vista, 32-bit security, PC check errors system and restore to the point before the updates.  Tried to make an update at a time and new system get reset before updates.

  Sometimes get no signal TV and the PC crashes and have to make a forced stop.  Get blue screen today and the message that Windows is not shut down normally press on enter to start Windows normally.  Enter the password and repeat.  Started with emergency CD today and then get the same results after execution of diaganostics: a blue screen, start Windows normally, repeat.  Look in safe mode did nothing no more.  It's several days ran disk clean up.  Defrag did not stand because the drive was only 1% framented.

  Has started with an HDMI instead of VGA cable to TV around the same time, this problem started and wonder if I should go back to VGA.  Don't think that could be a problem unless there is something wrong with the video card HDMI port.

  Got a new video card.  Cost not as so much that I would imagine in a local computer store.

  Got to make changes to the settings.

  Now I don't know even if I know how to find the old drivers.

  Thanks for your help.

• try installing acrobat on windows vista 64-bit

  I bought acrobat and I am told that it cannot be installed on this system wondows vista 64-bit, service pack 1, the system will end now. What should I do?

  Acrobat XI is not supported on Windows Vista; See http://www.adobe.com/products/acrobatpro/tech-specs.html

• Vista 64-bit update crashed my computer

  My office has a great until last night updated (December 13, 2011) auto Windows Vista 64-bit.  At the stop, I noticed that I had the option 'install updates day and then stop' to highlight.  I chose this option, and he told me that he was installing a large number (12? 16?) of updates.  I left the computer to do its thing.

  This morning, my wife turned on my computer to discover that she was crashing on start.  It is just at the point where it recognizes my Raid 1 profile (has a yellow 'Verify', I noticed), and then gives me the screen error-'Windows doesn't have to correctly install the drivers' or words to that effect.

  I am now trying to 'fix' by booting from my drive to Vista 64.  However, it was posted the same page/message for about 30 minutes now:

  Startup Repair

  Your computer could not start.  Startup Repair is checking your system for problems... etc etc.

  Is there anything wrong with this machine before updates last night.  I use McAfee Anti-virus, which is updated.  Grrr!

  I seems that the Raid array was the issue.  As a final attempt to solve the problem, I physically unplug one of my two hard drives and rebooted.  When restarted, the computer scanned the remaining drive, fixed some data corrupted, then started successfully with Vista.  I reconnected it the reader who then 'checked' himself to another.

  Still and all, it's a real "IN." these updates to Windows for this to a computer running normally.  I can't be the only person in the world running under Vista 64 that has a Raid 1 configuration.  Microsoft needs to do a better job with these updates.

  Thank you for taking the time to help me with my problem.

• Vista 32 bit Vaio System Recovery on new drive

  My drive completely crashed and had to be replaced (Vaio VGN-N325E). I try to use the DVD of Sytem Vaio recovery for Vaio VGN-N300E series I ordered Sony (contains recovery Vista 32 Bit and all programs). He gets on the "System Recovery Options" where it is said if you do not see your operating system are mentioned (I don't) click on load drivers to load the drivers for your hard drive. When I click Load Drivers, it appears to add DRIVERS with the message "insert the media from the device and click OK to select the driver. When I click OK it refresh the folder System32 of the boot drive. I'M STUCK AT THIS POINT. Can I put in the disc 1 or 2? which driver I'm looking for? Where is it located?

  Unfortunately, we can not really help with the retrieval of the disks or the manufacturer recovery Partitions - they are the manufacturer and non-Microsoft.  We have not the necessary information on the process of recovery from each manufacturer to be able to help you.  You need to get in touch with Vaio Support technical assistance to this process: http://b2b.sony.com/Solutions/lpage.do?page=/support/business_support.html&name=Support.

  Sorry we can't be more helpful.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Need a Firefox 32 bit for my Vista 64 bit system

  Some web sites will not work with the browser Firefox 64 bit - I want to install a 32-bit version on my Vista 64 bit system.

  Automatic download of Firefox gives me no options, nor there at - it obvious links on the Mozilla site.

  Where can I get the 32-bit version?

  Thank you.

  There is no 64-bit version for firefox, only 32 see:

  Firefox 10 system requirements

  64-bit version is not every night, but this is only for testing purposes and is not being released, as the last 10.0.

  Firefox nightly

  Thanks again

• get the 0x400110020000100b error code while making the recovery of the system for windows vista 32 bit.

  I tried to do a system restore on my laptop using the included recovery disks and had this error 0x400110020000100B. The drive looked pretty beaten last week so I ordered a new series. Now, when I got to put disc 2 in (to 80% full) I get the same error.  I called customer service and he took me through the process of F9, nothing works and I also tried the F11 approach that made me not the case.  I'm frustrated because I don't really have the money for a new laptop computer.

  Laptop is a HP Pavilion DV6700.

  Any help would appreciated more than you know.

  The system is Windows Vista 32 bit

  The guy on the phone said ' well, you know it's a pretty old computer... Thank you gee...

  Hello:

  See if you can make your own Vista installation disc if you can read the product key 25 character on the bottom of your laptop.

  Here's how:

  If you are in a fault light but rewarding you can do yourself if you can read your product key of Vista on the PC of 25 characters.

  You just download the 3 files you need on the link below and read all the instructions to create a Setup bootable DVD disk using imageburn.

  Do not take into account the part of the text in the first screen shot about "extract the files in the folder of Vista."

  The files were extracted already in this folder when you ran the X14.exe file by reading the text on top of the first screenshot.

  The other thing I noticed is on the 4th page, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in me, and then other codes already filled in.

  When I went to compile the ISO file, ImageBurn gave a message on a WIM file, file and ISO, and if I wanted to burn it in a different format.

  I selected no, make the ISO file.

  It was not so hard to do. I burned both the disk of 64-bit and 32-bit disk in case I ever need them.

  I tested both of them one my hp dc7100 CMT desktop PC, worked flawlessly.

  When you enter the product key, he knows which version of Vista you have.

  http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/3317.2-3-Microsoft-Windows-v...

  After you install Vista successfully, you can then install the drivers for your PC and driver page support.

  Paul

• My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.

  My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.  I tried to follow the directions on the site by running the system preparation tool update... did not work.  Then I tried to go back to a restore point and try the update again.  Yet once, didn't. I went back several restore points, but it has always failed.  I don't have an installation DVD, because it came with Vista preloaded.

  Help?

  PaulS22401,
  Walk through the steps described in this article: http://support.microsoft.com/kb/957310

  Let us know the results.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• System Recovery Options - no operating system listed, need to load the drivers, but don't know where to find this (Windows Vista 64-bit)

  It is a gateway M6866 laptop running Windows Vista 64-bit.

  The computer does not start up--gives "BOOTMRG is missing" error at startup.  I'm trying to boot from the 64-bit of Windows Vista recovery disc.  I clicked on the "repair your computer" option, and it shows the computer loading files.  Then the "System Recovery Options" box appears and asks me to select the operating system to fix it.  The problem is that nothing has listed.  It is said that if your OS is not listed click Load Drivers.  I did, but it is said to insert the device installation media, and then click OK to select the driver.  I clicked on OK and then opens a browser window to select the file.

  I don't know which file I'm supposed to select here.  I searched online for an answer, and someone told him to go to the computer manufacturer's website and download the driver for RAID controller.  I tried to go to the site of the bridge to find it, but it doesn't seem to be one for Vista 64-bit.

  Please please help!  I have to at least be able to extract the files to the hard drive before reinstalling windows.

  Hello

  ·        Have you Configure RAID on the system?

  If you have not configured then RAID on the system, I suggest you to disable the RAID/eSATA (SATA improved) in the BIOS. Once you turn off the RAID/eSATA on the system that your basic hard disk should be recognized by the system because it doesn't require any drivers, it will act as an IDE. Once you have disabled the RAID/eSATA then booting into the recovery environment and build the Bootrec and check if the problem is resolved. I suggest you follow the steps mentioned below to rebuild the bootrec.

  Rebuild the BCD store by using the Bootrec.exe tool in the Windows recovery environment. To do this, follow these steps:

  a. get the Vista installation DVD and pop in your drive.

  b. then restart your computer.

  c. press a key when you are prompted.

  d. Select a language, a time, a currency, and a keyboard or another input method, and then hitNext

  e. click on repair your computer

  f. click the operating system you want to repair, and then click Next

  g. in the System Recovery Options dialog box, click command prompt

  h. type bootrec /rebuildbcd and then press the Enter"" key.

  ·        If Bootrec runs successfully, it will present you with the installation of a Windows directory path. To add the entry in the BCD store, type Yes. A confirmation message appears that indicates the entry has been added successfully.

  ·        If Bootrec cannot findany lack of facilities of Windows, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order shown below: (remember to press ENTER after each command)
  bcdedit/export C:\BCD_Backup
  Ren c:\boot\bcd BCD.old
  Bootrec /rebuildbcd

  i. restart the computer.

  For more information, see the article mentioned below.

  How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

  http://support.Microsoft.com/kb/927392

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
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