Vista 64 just keeps freezing randomly

Similar Questions

• Satellite L450D keeps freezing randomly

  Hello

  I recently bought a L450D refurbished: Win 7 64 bit, 4 GB ram, 2.1 Ghz AMD dual core, it works much faster than my Toshiba 1 year anyway.

  The problem is, it keeps freezing randomly. When this happens the screen looks like the picture in the link, mouse and keyboard are completely insensitive, but I left it and the battery is flat it beep?

  

  So far I've only updated windows, it is the partition of Toshiba hard disk but f8 during the startup does not seem to do anything and when I tried to write the recovery disc it burned but said unable to end of file during the verification step.

  Any help would be greatly appreciated,
  Thank you
  Dan

  Hello

  Mobile on the photo looks like a problem with a graphics chip.

  Maybe the laptop freezes because of the high temperature of the GPU. What do you think that?

  Have you noticed a higher temperature?

  If Yes, try to clean the cooling fans using a jet of compressed air you should also try an update of the display.

• Vista Ultimate x 64 freezes randomly even when you are not running applications

  I feel the random system freezes from my PC. My PC Spec is below. Even if being run without applications and the system is on the desktop system will freeze randomly (can not move the mouse and the keyboard does not respond) and will force me to restart the system manually. I noticed an error message in the event viewer what cultures upward each time that this gel coming and I was wondering if you could provide me with a solution?

  Filter event with the query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA 'Win32_Processor' AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace '//./root/CIMV2' because of error 0 x 80041003.» Events cannot be delivered through this filter until the problem is resolved.
  

  I have included my PC specs and components below, but it is unlikely to be a hardware problem most of the time, even when focusing on the computer with 'memtest' etc it will not break.

  Power: 800 W

  [Product information]
  * Product type: motherboard
  * Product model: M4A78T-E
  * Product S/N: 93MOAI569328
  Place of purchase: www.scan.co.uk
  * Date of purchase: 2009/6/7

  [Map mother specifications]
  * Revision of the motherboard: 93MOA1569328
  * Card motherboard BIOS revision: worm 2208

  [VGA Card Specification]
  * Supplier of the VGA card: GIGABYTE
  * VGA card model: GV-R467ZL - 1GI
  * VGA card Chipset: ATI RADEON HD 4670
  * VGA card driver: 8.563.0.0

  [CPU specifications]
  * Provider of CPU: AMD
  * CPU Type: PHENOM II X 2 550 BLACK EDITION
  * Processor: 3.1 GHZ

  [Specifications memory]
  * Memory seller: CORSAIR
  * Memory model: XMS3 DDR3
  * Memory: 2 X 2 GB

  [HARD drive specifications]
  Seller of HARD drive: WESTERN DIGITAL
  HARD drive model: CAVIAR BLACK
  HARD disk capacity: 160 GB

  [The module map specificatio]
  Seller of maps add-on:
  Type of card module:
  Model of card module:

  * Operating system: Vista 64 bit

  Hello

  Try the clean boot method, which is a process of elimination to see what could be the cause
  the question. Pilots also have an influence on the performance of the system so I would update those
  as well.

  Norton has been known to cause strange problems on some systems, so I would use the
  Norton Removal Tool to check its impact. The following recommendations for free
  replacements, so you have good protection while check you this. Download all
  replacements before you remove Norton and install after removing and resetting.

  Download - SAVE - go to where you put them - click on - RUN AS ADMIN
  (Norton Removal Tool and others)

  Norton Removal Tool
  http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

  List of tools to clean/uninstall anti-malware programs
  http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

  -------------------------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leave the file system, Web,.
  Operational network (Script and behavior are also recommended in Ver 6 +).

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 6.x and 4.8 x

  Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with the other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here or
  Use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y   <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.
  http://www.Malwarebytes.org/products/malwarebytes_free

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• HP Pavilion with Vista, SP2 m9510f keeps freezing upwards

  My HP Pavillion (with Vista, SP2) m9510f started to freeze until a few months previously, apparently at random times. I did all the cleaning of the computer and diagnosis operations I can think, nothing helps. Most of the common time it freezes is when I use Outlook (writing emails, etc), but also when I'm on YouTube. A check on my Windows application event log shows frequent instances of the CAPI2 (same ID 11) error, generally followed the WMI (event ID 10) anywhere between 20 and 50 seconds after the CAPI2 error. This pair of errors still happens when I start the computer, but sometimes also occur just before a freeze. I used the tool of Microsoft 'Fix - It' which should resolve the CAPI2 error, but it made no difference. I also have occasional "SidebySide" errors and mistakes 'Hello Service', as well as system errors 'Bowser '. I'm running out of ideas and hope someone can help me, that these system freeze seem to occur with increasing frequency. Thank you, John.

  Hello
  • Which Microsoft Fix - It have you installed?

  Try methods that can help you solve your problem below:

  Method 1: Start the computer in safe mode with network and verify that the question.
  Follow this link to start your computer in safe mode with network below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Method 2: Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  You can also try the link that can help you solve your problem below:
  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
   
  Ways to improve your computer's performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance
   
  Get maximum performance from Windows Vista
  http://Windows.Microsoft.com/en-us/Windows-Vista/get-maximum-performance-from-Windows-Vista-from-Windows-Vista-inside-out

• Computer keeps freezing randomly

  Original title: PC falls

  Hello

  My computer continues to fall it never did before all first I had a virus on it, but we purchased Windows 8 Pro so the virus wass went after that I could just play but later, he keeps falling in 5 minutes or 2 seconds someone could help me to solve the problem?

  Greetings Alain,

  Thanks for posting your query on the Microsoft Community.

  I would be grateful if you can provide us with the following information to help us better understand the issue:

  • Did you do last changes before this show?
  • You get the error message / code error on your screen?

  I suggest you follow the method below and check if that helps.

  Method 1.

  Step 1. Try to go to safe mode and check.

  Start the computer in safe mode and check if the problem persists. Safe mode is a diagnostic mode in which you are connected with only the minimal necessary services and active pilots. Check if the number is reproduced.

  To switch to safe mode see the link given below

  Try to go to safe mode and check.

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-safe-mode

  If the problem does not exist in safe mode, try to perform a clean boot and check.

  Step 2: Perform the clean boot.

  Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. Check this question in the clean boot state.

  Reference: How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

  If the problem persists, try Method 2.

  Method 2: System File Checker.

  You can run the System File Checker tool and check if it helps. SFC scan will scan system files corrupted on your computer. You can read the following article to use the appropriate System File Checker tool.

  Use the System File Checker tool to repair missing or corrupted system files.

  http://support.Microsoft.com/kb/929833/en-us

  Hope this information is useful. Please let us know if you need help with Windows.

• Computer taskbar Toshiba laptop keeps freezing

  Hello
  If anyone can help it would be greatly appreciated :)

  basically my taskbar keeps freezing randomly and constantly, I have absolutely no idea why, im usually on internet and it freezes when im there.
  but also with anything im using on the laptop so can't really identify what are the causes. its really frustrating me the sound no longer works, and the small icons disappear after that it freezes
  When it freezes it loads an error message saying "Windows Explorer is not responding" and wrote the usual checking for a solution, closing program etc etc.

  When I click Details problem it comes up with this:

  Description:
  A problem caused this program blocking interact with Windows.

  Signature of the problem:
  Problem event name: AppHangXProcB1
  Application name: explorer.exe
  Application version: 6.0.6001.18164
  Application timestamp: 4907e242
  Hang Signature: 7ce1
  Hang Type: 128
  Waiting on the name of the Application: svchost.exe:AudioClientRpc
  Pending on the Application Version: 0.0.0.0
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 5129
  Signing of additional blocking 1: 9224369711237709974176f646a5196a
  Signature of blocking additional 2: 67 has 3
  Signing of additional blocking 3: e904f1b372daeebc03218e7628a74682
  Signing of additional blocking 4: 7ce1
  Signing of additional blocking 5: 9224369711237709974176f646a5196a
  Signature of blocking additional 6: 67 has 3
  Signing of additional blocking 7: e904f1b372daeebc03218e7628a74682

  I have know idea what that means, please help :)

  see you soon,
  Amanda

  It is not easy to say why this happen, but I think it's certainly software related issue.
  I don't know how much experience do you have with the operating systems and are you ready to look for a problem or you want to solve this problem quickly.

  If you want to quick fix use Toshiba recovery disc and reinstall the OS. With the own operating system preinstalled, everything should be OK again.

  Otherway follow the instructions I found on the internet:
  ------------------------------
  I have a few here that might solve the problem.

  First of all, I suggest that you start the computer in safe mode and of control; safe mode starts Windows with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed that, follow these steps to start the computer in safe mode with networking:

  (A.) to restart the computer using safe mode, restart the computer and press the F8 key for about four to five times. Appears in safe mode listed in the advanced options of Windows. Select Safe Mode, and then press ENTER.

  Now check if you are able to work with your programs, if you are able to start the computer in safe mode only, then the problem may be with all the conflicting startup items on your computer.

  (B) you may need to perform the clean boot on your computer, to help troubleshoot error messages and other issues, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  (1) perform the clean boot (check the link to perform the clean boot)
  (2) enable half the services
  (3) determine whether the problem returns
  (4) enable half of the startup items
  (5) determine if the problem returns
  (6) repeat the steps above until you find out which program or service is causing the issue

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: http://support.microsoft.com/kb/929135

  If the problem persists, I suggest that you perform a scan of the file system [SFC] checker on the computer, this replaces the corrupt system files with system Version of Windows on the computer files, follow these steps to perform a scan:

  I suggest to empty the temp folder and later, follow these steps:

  i. Click Start > type % temp % in the start search box > press on enter > delete everything present in the temp folder.

  1. Click Start and type cmd in the box start the search.
  2. right click on cmd in the list programs and then click Run as administrator.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue
  3. at the command calls, the following line and press ENTER: sfc/scannow

  When the analysis is complete, test to see if the problem you are experiencing is resolved.
  Additional information: http://support.microsoft.com/kb/936212

• MacBook Pro early 2015 keeps freezing

  I have a (retina, 13 in.) Macbook Pro to early 2015 which keeps freezing randomly. By this, I mean that the screen freezes when I am browsing on safari, or when I'm coding, etc. and also the trackpad and keyboard stop working.
  I can't move the cursor (and it stays the same, it does not change to the beachball) and the trackpad gives no feedback whatsoever, I stop being able to 'feel' the clicks.
  This began to happen shortly after I updated to El Capitan, and now it freezes on me once a day or every two days.
  Here are my specs:

  OS: El Capitan 10.11.4

  MacBookPro (retina, 13 inches, early 2015)

  2.7 GHz Intel Core i5 processor

  8 GB 1867 MHz DDR3 memory

  Graphics Intel Graphics Iris 6100 1536 MB

  You're not alone: https://discussions.apple.com/thread/6818471

  PS you use Spotify? Some people reported crashes when using this application.

  In my case I have not yet understand why...

• Windows keeps freezing. __

  I installed Windows 7, a few days later got 'black screen of death '.

  Did a clean install of Vista.  My computer is running horribly, I got an error message and I have been informed that the only solution was through a "clean install".

  I made a second new installation of Vista. Computer keeps freezing.  Windows Media player is a mess, can not record a show without him having multiple corrupt file error shutdowns.

  I did a SFC and got the answer: Resource Protection found corrupt files but was unable to solve some of them.

  I don't know what to do next.  Any suggestions?

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  You did not say in your original post that you use a Dell software in your computer.

  Nothing to do with the drivers of Dell recovery media, etc., contact Dell: http://support.dell.com/

  See you soon.

  Mick Murphy - Microsoft partner

• Windows Vista keeps freezing on me if I leave it alone for 15 minutes or just when ever

  Need help my computer keeps freezing on me if I leave it alone for 15 minutes or I'll watch a video in full screen and when I try to close it freezes. So I do not know what to do, system restore or what? On a side note do not know if it related to the top of my sound on the icon on the taskbar icon tasks and the network displayed sometimes.

  Hi Samurai14,

  If the steps provided Mick did not help, it is possible that your Windows installation is damaged. The following link has instructions on how to reinstall Windows Vista:
  http://Windows.Microsoft.com/en-us/Windows-Vista/installing-and-reinstalling-Windows-Vista#section_3

  If after a reinstall, you still have problems with Windows freeze, it is most likely hardware related and you should contact the manufacturer of your system for further assistance.

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Vista suddenly takes an age to load and then keeps freezing

  Vista has suddenly become unusable. It takes an hour to load up and then keeps freezing. I added no any material or any other software on the computer, this just started happening. I perform checks for memory and use the repair utility, but nothing cures the problem. He also lost all the restore points, so I can't use it to restore to an earlier time. Any suggestion would be appreciated.

  I tried the following steps to analyze a crashdump once

  http://blogs.msdn.com/b/ntdebugging/archive/2011/01/28/interpreting-a-WHEA-error-for-a-MCA-fault.aspx

  but the discharge did not have this info in it.

  Here is some general information

  http://msdn.Microsoft.com/en-us/library/Windows/hardware/gg463286.aspx

  All I can suggest is to test the memory that you have already tested the hard drive and there is no other type of test built in (with the exception of WinSat performance tests).

  Diagnosis of memory
  If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
   
  For memory diagnostic results

  Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.

   

  Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

   

  Double-click the entry for more details on this entry.

   

  WinSat

   

  WinSat is a program not a performance test error detection program. However it runs different exercises under systems.

   

  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).

   

  Help

   

  WinSAT /?

   

  Then run one at a time and see if it hangs the computer.

   

  WinSAT features - eef - v

  WinSAT cpu - v
  WinSAT mem - v
  WinSAT dwm - v
  WinSAT d3d - v
  WinSAT media - v
  WinSAT mfmedia - v
  WinSAT disk - v

• I have an optiplex 745 windows vista ultimate and it keeps freezing.

  Original title: freezing problem

  I have an optiplex 745 windows vista ultimate and it keeps freezing. Can someone please?

  Hello

  See if this helps you:

  Search for malware, if necessary using the safe mode with networking.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  You can clean your hard drive using these two methods.

  "Delete files using Disk Cleanup"

  http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

  Using the free CCleaner program:

  http://www.Piriform.com/CCleaner

  In NO case use the registry cleaning Option in CCleaner

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Update drivers:

  Access the site on your computer or equipment manufacturing > Driver and Software Support Section > search your computer or hardware model number > then your operating system > locate the correct drivers > download and install.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  "Optimize Windows for better performance.

  http://Windows.Microsoft.com/en-us/Windows/optimize-Windows-better-performance#optimize-Windows-better-performance=Windows-Vista

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  It would be a good idea to run the System File Checker tool if you have corrupted files

  "How to use the System File Checker tool to fix the files on system missing or corrupted on Windows Vista or Windows 7"

  http://support.Microsoft.com/kb/929833

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
  2. Type the following command and press ENTER:
     sfc/scannow

     The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

  If SFC detects serious flaws, you may need to perform a repair upgrade Installation or relocation complete if you don't have a Vista DVD from Microsoft.

  If you can borrow a DVD of Vista from Microsoft you save doing a reinstall full:

  "How to perform a repair for Vista Installation"

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  See you soon.

• I have a Vista Business workstation which freezes just whenever I try to add to my domain.

  Vista freezing

  I have a Vista Business workstation which freezes just whenever I try to add to my domain.  This is on a Dell Optiplex 740 and the domain controller is SBS 2011.  I have the DNS entry for the workstation and I do it with my other workstations on the field.  I get to the point where he asks me credentials of domain has permissions to add it to the field.  I'll type in the info, press ENTER, and it freezes instantly.  Any help would be appreciated.

  Hello

  Your question of Windows Vista is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please ask your question in the . You can follow the link to your question:
  http://social.technet.Microsoft.com/forums/en-us/categories/

• Vista keeps freezing on after 20 minutes

  Vista keeps freezing on after 20 minutes, or after the use of the internet, firefox or google chrome. What are some of the best tools to prevent this?

  Hi infliktuss,

  (1) since when are you facing this problem?

  (2) you get an error message?

  There could be several causes for this problem and there is no native tools for this problem however, you can follow the steps mentioned below to fix this problem:

  Method 1: Disable the security software and check to see if the problem persists; Follow the steps mentioned in the link below

  Disable antivirus software

  Important: Activate security software once everything is done.

  Method 2: Run the fixit available in the links below and check if that makes a difference

  Solve Internet Explorer add-on problems when IE hangs or freezes

   

  Difficulty of Windows system performance slow computer problems

  Method 3: The computer in the boot and a test to see if the problem persists

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  Method 4: check the logs in Event Viewer for more information on this problem

  Open event viewer

  What are the information in event logs? (Event Viewer)

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ---------------------------------------------------------------------------------------------------------
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Got a new Arc Touch mouse, but it keeps freezing, just like the old

  Original title: why do my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse?

  Why is my my arc touch mouse keep freezing. I had a mouse bow before this and that done the same thing. should I buy another brand of mouse? It's so frustrating. Nobody seems to have an answer for her. Why make a product that does not work

  Hello

  Have you tried the steps listed in method 2?

  I also suggest you try the mouse in a different computer and check.

  Open the hardware and devices Troubleshooter

  
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  You can also go through the troubleshooting steps on the support of the manufacturer site and check:

  Support:

  http://www.Microsoft.com/hardware/en-us/support

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  See also:

  Understanding hardware and software for Windows 64 - bit http://windows.microsoft.com/en-US/windows7/understanding-hardware-and-software-for-64-bit-windows

• Illustrator keeps freezing when I open a new document. I just got this program.

  Everytime I open Illustrator it keep freezing when I try to open a document. I downloaded it today and did a reboot.

  I fixed it!

  Anyone else having this problem, try and turn off the performance of your GPU.