Vista: All Windows updates suspended / "Module of Windows Installer has stopped working and Will Close."

Similar Questions

• Windows Installer has stopped working and access is denied installation KB942288-V3

  original title: Windows XP SP3 installation problem

  My windows installer has stopped working. I tried several 'fixed' found on the net, but nothing is done and would be grateful if someone could guide me through the solution.   Windows XP, SP3.

  In 'Services', 'Windows Installer' has been designated 'disabled '.   I changed this "manual".

  msiexec /unreg works ok.
  msiexec/regserver gives an error: "an event could not invoke any of the Subscriber.

  I have downlaoded and ran KB942288-V3 and got ' Setup error.   Access is denied. "

  I watched the permissions in the registry and seems to have all the permissions are ok, but maybe I'm looking in the wrong place?

  Thanks for any help

  Hello Kaiser,

  I would say that if you update your PC from SP2 to SP3 all your files will remain same.

  Once you do a new Installation or a custom don't store all your network cards and other device drivers.

• Windows Update, error: "Windows Modules Installer has stopped working and was closed".

  Whenever I run windows update, and try to install an update for Vista, I get the error message"

  "Windows Modules Installer has stopped working and was closed"

  . This has happened for quite awhile and I tried many suggestions on the web. If you do an internet search, you will see this seems to be a fairly common problem, but I can't find any official solution of Microsoft. I am afraid that I do not receive the latest updates and security patches so would like to help with this question.

  Thank you

  Luke

  Hi guys

  I had installed up-to-date antivirus software and my problem seems to start after an update from Microsoft. Do a search on the web and you will see similar stories. I spent so much time trying to solve this I think it's better just to do a re-install. Certainly not the resolution I had hoped, but appreciate this type of questions are almost impossible to solve the problems through intermittent mail such messages.

  Thank you

  Luke

• Cannot install Windows PLUS updates. -Modules Windows Installer has stopped working...

  original title: cannot install MORE Windows updates.

  Greetings, people. My computer will download, but not install many of the windows updated.

  I think it's because of 'message "Windows Modules Installer has stopped working and was closed". Is this correct?

  Can I fix it myself? Thank you, Bob

  Hello

  try looking here's FixIt pro windows update:

  http://support.Microsoft.com/kb/971058/en

  LC

• Windows Installer has stopped working on Vista Ultimate 64 - bit SP2

  Hello

  My Windows Installer has stopped working all of a sudden (probably common last week).  I get no error message at all.  It simply doesn't get it.  The programs can be installed and uninstalled by there own systems updated, but the changes are not reflected in "programs and features".  When I ask Windows Installer to run under programs and features, I get the usual verification pop-ups, but once I click on the last approval, nothing happens.

  I tried to install a new Windows Installer from the Microsoft Download site and each time, the program "check updates" and I get an error message that says "this update does not apply to your version," (to paraphrase).  I tried to install Windows 6.0, v-2, x 64, but when it does not work I tried all (LOL) with the same result.

  At first I thought that my computer can was struck by a malicious code, so I ran MSE, remove malicious software (FULL) Windows for January and Advanced System Care 3.  All scans is come-up 100% clean!

  I tried to restore my computer to a point 3 days does not.  As Murphy's law would have, I disabled the restore before January 12 points.

  Windows Update online might work.  I get notifications for optional updates for MSE and AFAIK, they are applied.

  Edit: One more important thing, the uninstall on Advanced System Care 3 feature does more either.  It's almost like the hooks to the installer of Windows have been removed to that also.

  Installation service seems to be very well and the value 'manual '.

  Any thoughts on the subject?  I can reload Windows from "day 1", but would rather not.  Laughing out loud.  I have my drive so.  :-)

  Thanks in advance for your help.

  Intel DG-965WH
  Intel Dual Core 2 Duo E6300
  4 gig of RAM @ 800 MHz
  Windows Vista Ultimate 64
  NVIDIA 8500 GT (512 MB)

  
  

  A BIG 'Thank you' to Marilyn!

  -----------------------------------
  

  Start, CMD (run as administrator), sfc/scannow worked!

  Details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log.  (C:\Windows\Logs\CBS\CBS.log)

  Why doesn't Windows come with a BACK order book any more?

  Thanks Marilyn!  You get a GOLD STAR for today!  :-)

• Desktop Window Manager has stopped working and was closed

  One of our machines (HP Pavilion dv7 Notebook PC running Windows Vista x 64) will receive the error "Desktop Window Manager has stopped working and was closed" with lots of close error. He reappears (as well as all windows flasher to non-aero, then back to aero) in a few minutes, spends about 5 times per hour.

  I did some research on this and have already taken the following measures without a bit of luck:

  1 run the command chkdsk / SFC scan - nothing found via chkdsk, SFC found some issues fixed, and some, it did not set. Them that it solves not all related to Windows Sidebar, which I do not / does not start.

  2. put updated drivers for ATI Radeon 3200HD - this had a lot of new questions. Installing caused newer drivers ATI catalyst to no longer work with errors during installation and popup errors at startup. After trying several solutions workaround to try to get installed it, I ended up coming back to the driver that came with the laptop, that are properly installed and working without error. I am skeptical of update of this stable driver as a solution to the dwm.exe error.

  3. this problem just started yesterday, that occur with not a lot of changes. Other than updates of windows (I think that .NET framework and a few other updates installed), I replaced NOD32 antivirus with Bitdefender antivirus. The system was stable with bitdefender for about 2 weeks, so I'm not convinced that this program is causing the error.

  4. the event viewer shows the following:

  Failing application Dwm.exe, version 6.0.6002.18005, time stamp 0x49e02696, failed module ntdll.dll, version 6.0.6002.18881, time stamp 0x51da3d16, exception code 0 x 80000003, offset 0x00000000000461f0, process id 0 x 124 error, start the application time 0x01cea0365a457adc.

  Offset, process id and start on time all vary, but there are a lot of these application errors in the viewer all screaming Dwm.exe like the failing application.

  What should be my next course of action?

  You do not receive an error but a caveat. NTStatus results (the set of codes execption used by ntdll - the failed module) begin to 0 for no error, 4 for information (you should never see this), 8 for putting guard and C for error.

  It's your specific error.

  //
  MessageId: STATUS_BREAKPOINT
  //
  MessageText:
  //
  EXCEPTION {}
  Breakpoint
  A breakpoint has been reached.
  //
  #define STATUS_BREAKPOINT ((NTSTATUS) 0x80000003L) / / winnt

  Problem is, you shouldn't have breakpoints. Breakpoints are set by debuggers and stop the execution of the program to the State of the program can be examined. There should be no breakpoints in a retail system. More breakpoints are inserted into memory during execution of the program in a debugger. They tend not to do in the actual file.

  So here are two assumptions, either you have no exit code, IE test code (driver?). Or you have a running program that behaves like a debugger (which is suspect).

  Each of the three towers of programs, services, and drivers in increasing amounts. So restrict the possible culprits.

  Clean boot

  Click Start - all programs - Accessories - run and type

   

  msconfig
  

   

  Then go to the Startup tab uncheck everything. Then go to the Services tab check hide all Microsoft Services and uncheck everything that is left.

   

  Reset. If this resolves your wake problem ½ of services / of startup items until you find that one.

  
  Tip clean boot

  If the above does not help.

  Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

  Start the program by right-clicking and choosing run as administrator and click on the menu Options - Filter Options and check hide Microsoft entries and disable include the empty slots. Uncheck the box just to the left.

  Reset. If this resolves your wake problem half of the items until you find the one that.

  Safe mode

  If the above does not help.

  Click Start - all programs - Accessories - run and type
   

  msconfig
  

   
  Go to the Startup tab, and then click Start. Reset. Come back here and uncheck the box secure start to return to normal mode.

• I get a message saying that Windows Explorer has stopped working and when I restart it pop again.

  Hi I have windows vista basic and it worked very well until yestaday and I got a message saying windows Explorer has stopped working and when I click on restart 3 seconds later, he appears once again?

  original title: Windows Vista Basic worked fine until yesterday and now I get messages saying that Windows Explorer has stopped working.
  Hello

  Use the startup clean and other methods to try to determine the cause of and eliminate
  the questions.

  ---------------------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows Installer has stopped working.

  Whenever I try to install anything I get this: "Windows Installer has stopped working".

  Problem started yesterday or today. Don't know if this has nothing to do with what's going on, but the computer had a blue screen when running a scan with Norton antivirus.

  When I entered msiexec /? I get the same thing: "Windows Installer has stopped working".

  -----

  Also if I go here C:\Windows\SysWOW64 perform msiexec.exe it I get this:

  Windows® Installer. V 4.5.6002.18005

  msiexec/option [optional parameter]

  Installation options
     
  Installs or configures a product
  /a
  Administrative installation - installs a product on the network
  /j [/t ] [/g ]
  Publishes a product - m for all users, allows the current user
     
  Uninstalls the product
  Display options
  / quiet
  Quiet mode, no user interaction
  / passive
  Automatic mode - only progress bar
  / q [n | b | r | f]
  Sets the user interface level
  n no user interface
  b Basic UI
  r reduced UI
  f-full UI (default)
  / Help
  Help information
  Restart options
  /norestart
  Do not restart after the installation is complete
  /promptrestart
  Prompts the user to restart if necessary
  /forcerestart
  Always restarts the computer after installation
  Logging options
  / l [I | w | e | a | r | u | c | m | o | p | v | x | + |. | *]
  i status messages
  w warnings recoverable
  e-all error messages
  a startup of actions
  r registers of the specific action of the
  u user requests
  c initial UI parameters
  m out-of-memory or fatal exit information
  o disk out-of-space messages
  p - Terminal properties
  v performance
  x extra debugging information
  + - Add to the existing log file
  ! -Flush each line in the log
  * - Log all information, except the x and v options
  / log
  Equivalent of / l *.
  Update options
  / Update [; Update2.msp]
  Apply updates
  / uninstall [; Update2.msp] / package
  Remove the updates of a product
  Repair options
  /f [p | e | c | m | s | o | d | a | u: v]
  Repairs a product
  p only if the file is missing
  o If the file is missing or an earlier version is installed (by default)
  e If the file is missing or an equal or higher version is installed
  d if the file is missing or a different version is installed
  c If the file is missing or checksum does not match the calculated value
  has all the files to reinstall the forces
  u all (default) user-specific registry entries
  m all requirements (by default) computer-specific registry entries
  s all (default) shortcuts
  v-runs from source and recaches local package
  Setting public properties
  [PROPERTY = PropertyValue]

  Consult the SDK Windows® install to get additional documentation on the
  command line syntax.

  Copyright © Microsoft Corporation. All rights reserved.
  Portions of this software are based in part on the work of the Independent JPEG Group.

  ---------------------------------------------------

  However if I go in "C:\Windows\System32" and run the msiexec.exe which is where I get:

  "Windows Installer has stopped working".

  And another window that says:

  "The application could not initialize properly (0 x 0000005). Click OK to close the application.

  ----------------------------------------------------

  Edit:

  I went to HKLM/System/CurrentControlSet/Services/msiserver

  By then replaced the key 'ImagePath' '%systemroot%system32\msiexec/v' '%systemroot%SysWOW64\msiexec/v '.

  I was able to install only certain programs.

  I was able to install the rescue of the music. But I wasn't able to install iTunes 9.2

  -------------------------------------------------------------------------

  I am running Vista Home Premium:

  Version: 6.0.6002 Service Pack 2 Build 6002

  64 bit

  How can I fix it?

  Haha. Thank you Michael.

  But I have to able to do work properly now. I'll post any major change (that I remember), just in case where someone wants to try what I did.

  ---------------------------------------------

  I deleted everything I could in my temporary files.

  Then I went "HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations" and cleared the entries.

  I went to HKLM/System/CurrentControlSet/Services/msiserver

  By then replaced the key 'ImagePath' '%systemroot%system32\msiexec/v' '%systemroot%SysWOW64\msiexec/v '.

  Restarted my PC

  HKLM/System/CurrentControlSet/Services/msiserver/ImagePath change back to "%systemroot%system32\msiexec c".

  A run "cmd" and input "msiexec /unreg" then he walked "msiexec/regserver".

  My PC rebooted again

  Profit :D

  Worked for me.

• continue to spread the message ' desktop window manager has stopped working and was closed ".

  continue to spread the message ' desktop window manager has stopped working and was closed ".

  The office then blinks and I can't use the Aero feature.

  Any correction or known issues?

  Thank you
  in2stocks

  Hello
  It is usually a video driver issue. Would like to know what controller you have and see if the manufacturer has a new driver for Vista.
  Please let us know if that was the issue.

  Mark <> Microsoft Partner

• Windows Explorer has stopped working and needs to close"error message while opening the control panel in Windows 7

  Original title: "Windows Explorer has stopped working and needs to close" Windows 7

  Help, everytime I try to go to the Control Panel, I get the message "Windows Explorer has stopped working and needs to close"

  
  I searched some other forum posts and can't find anything that works

  I tried using my guest account

  Ran antivirus/spyware

  Disc chk

  scannnow

  shooting and antivirus (under msconfig) programs

  nothing seems abnormal in the printer and device section

  When I look at the errors, which seems to be the culprit: "KERNELBASE.dll, version: 6.1.7601.17651.

  Because of this error, I can't (or don't know how) uninstall programs or doing anything in the control panel.

  
  I tried to install ms office 2010 when it started past so now I uninstalled all older versions of office and can not install a new because it says I need to uninstall the old version of Groove (not sure that I have never used it).

  I'm not good at this stuff so pls be kind in your explanations of what I should try.

  Thank you!

  
  Julie

  PS, I have an improved version of Windows 7 and do not know where the drive is.

  Try this:

  1. press CTRL + ALT + DEL
  2. Select the Task Manager
  3. go to: processes > explorer.exe > end process
  4. once go to: Applications > new task > explorer.exe
  See if that helps.

• My Windows Explorer suddenly 'stopped working' and immediately closes whenever I try to go in Documents

  I tried to load a video from YouTube with YouTube downloader.  For some reason the video never downloaded but every since Explorer does not open and I get the message "Windows Explorer has stopped working" and then it closes.  I tried to restore to an earlier date, but it will not work.

  I have windows 7 - internet Explorer 9

  You can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues

  You can right click on some of the mistakes "Stopped working" "Windows Explorer" > view technical details

  What are the details of the errors?

• Windows Mail has stopped working when I close the program

  After using Windows Mail successfully, I close the program by clicking on the cross at the top right and immediately a box appears saying that Windows Mail has stopped working. Then, Windows Mail opens again and can be stopped as usual without the warning that it has stopped working.  How can I prevent the box "Windows has stopped working' appearing and restart the program?

  Hello

  1. have you made changes on the computer before this problem?

  2. do you get any error code or error message?

  I suggest you to try the steps in the following Microsoft article and check if this may help.

  Solve problems with Windows Mail:

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Mail

  Hope the information is useful.

• whenever I try to go into my control panel or computer I get a message that windows Explorer has stopped working and she said then it restarts, but I can access my computer

  Help!

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Why you are posting in the forum, IE?  Maybe the reason why you try to use the CP is to enter Internet Options?  If so, you can do it without the help of Windows Explorer (at least on your operating system) starting (using the Task Manager if necessary): control.exe inetcpl.cpl

  Otherwise what your problem probably means is that you have added something new to the root of the control panel which is not compatible with your OS, causing thus the Windows Explorer (not IE) crashing.  In this case, the same way you could get in Add Remove programs without involving Windows Explorer by starting: control.exe appwiz.cpl

  You can get help more informed by post on a forum that specializes in performance and Maintenance of your operating system.

  Good luck

  Robert Aldwinckle
  ---

• Process host and Windows Modules Installer has stopped working and was closed!

  Hello

  Some error messages I get are "host process for Windows Services stopped working and was closed" and "Windows Modules install Stopped Working and was closed."

  It didn't happen until three weeks ago, when I did a system restore.

  I searched the internet for a while now and can't find anything.

  Thanks I hope you can help,

  Michael

  Hi Michael2017,

  1. did you of recent changes on the computer?

  2. When you receive the error message?

  3. are you able to install updates on the computer?

  Windows Module installation service are the two basic services responsible for all your updates installed correctly. Windows Module Installer service enables installation, modification, and removal of Windows updates and optional components. If the Windows Installer of Module service is disabled, install or uninstall windows updates may fail.

  Check and make sure the installation Module of Windows service is running on the computer

  (a) click Start; in the start search type services.msc and press ENTER.

  (b) ensure that the installation of Module Windows Service is running and the startup type must be handwritten.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Movie Maker has stopped working and will not save

  I used Movie Maker for some videos and they all worked without any problems. This one I edited without any problems, but when I go to save it I get an error message that says that "windows live movie maker has stopped working". My film is not as long, only four minutes, and it has music, a .wav file and text. My video files are AVCHD.  I tried to remove the text and music, but it does not export again. I also tried a clean boot, but that doesn't work anymore.

  Signature of the problem
  APPCRASH
  MovieMaker.exe
  15.4.3555.308
  4f596bb7
  igdum32.dll
  8.15.10.2342

  Hello

  The application is creashing done igdumd32.dll, let's run the System File Checker tool.

  Method 1:
  

  This tool will try to replace the missing or damaged system files.

  To do this, please visit this link:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  If the problem persists, we will try to fix the Movie Maker application. See method 2.

  
  

  Method 2: we will try to fix Windows Live Movie Maker application.

  
  

  a.      click Start

  b. go to the Control Panel

  c. click uninstall a program

  d.      Double click on Windows Live Essentials

  e. Select repair Windows Live Movie Maker.

  If the problem persists, you can ask your question in the Windows Live Forum.

  http://answers.Microsoft.com/en-us/windowslive

  I hope this helps.