Vista can connect to other computers on the network, but not to the internet

I have a Vista computer that I just reinstalled and it is connected through a router Thomson to a Win7 machine and internet (or at least it should be).  For some reason any Vista machine refers to the network as a public network that I can change this private and turn on discovery.  If I do that, then the machine Vista can see the Win7 machine through the router, but cannot connect to the internet.

I tried to use the disk driver for the Thomson router on the Vista machine, but at the time wherever he tells me to connect cable internet installation program does not detect that the cable has been connected.

Troubleshooting with software Vista suggests simply reboot the router (that I tried without success).  Needless to say that the Win7 machine connects to the internet fine.

I was wondering whether to try to remove the connection and start again, but unable to do so because when the cable is plugged in tells me you cannot delete an active connection and when I disconnect the cable network connection disappears and so cannot be deleted.

Grateful for pointers

Ian

Hi IanRC,

Try the following steps.

Step 1

You can try to disable the antivirus software on your computer and check if it works. Activate antivirus once you check the status.

Note An antivirus program is designed to help protect your computer against viruses. You must not download or open files from sources that you do not have trust, visit Web sites that do not trust, or open attachments when your antivirus program is disabled.

Step 2

Try the Microsoft Fixit. Open the link below and click it on the Fixit button.

http://support.Microsoft.com/kb/928233

Check if it works and post back the result.

Bindu S -Microsoft Support
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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