Vista DEP ends the process of upgrade of Sony Picture Motion Browser (PMB)

I have a problem with Windows Vista Home Premium.  I am trying to upgrade my version of Sony Picture Motion Browser (PMB) to version 5.2 running the updated DownloadManager_1005c.exe utility, which was downloaded from the Sony website.  When I run this program, Windows Vista puts an end to the process by closing IE.  I first added to the DEP exception list download manager, it did not work.  Then I ran "bcdedit.exe/set {current} nx AlwaysOff" from the prompt order and received confirmation "Operation completed successfully".  I rebooted the computer and the Sony service program is represented.  Yet once Vista has completed the process.

How can I solve this problem and update my software of Sony?

I try to download the upgrade on your desktop directly from the Sony site (or wherever you want come in) and work around by using the Download Manager entirely.  Once saved to your desktop, right-click on the download and click on run as administrator and see if it successfullly upgrades your Sony software.  I suspect the Download Manager is a tool that is useful but not required to download or upgrade.

Because you have executed this command, DEP must disable so it should not be the cause of this problem (if it is in the first place).  Remember when all this is done to reactivate.

If the above does not work, I recommend you contact Sony Technical Support at:http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT and see if they can provide assistance with this problem on their software - download manager, upgrade, or both.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

Maybe you are looking for