Vista does not load a black screen with arrow
Windows Vista will load only a black screen with the white mouse arrow. I can move the arrow but by pressing the keys (including ctrl-alt-del and ctrl-shift-esc) does nothing. The only way to turn off here is to press and hold the power button. Same thing in safe mode.
I tried the "Repair your computer" option (F8, or from the Windows DVD). The Startup Repair option says that he finds no problem. There is no restore point on the computer if it is not an option (it isn't my computer, the person who owns it is said that there should be a restore point, but if there is, the computer can't find it).
The Dell (F12--> Diagnostics) system diagnostics found no problem (I'm sure this isn't a hardware problem).
I tried to do a "repair installation" as in Windows XP, but this isn't an option in Vista. The closest thing is an upgrade installation (boot from the Windows DVD, select install, upgrade). But this option is grayed out, and he said to level I have to start the installation of Windows. But of course Windows won't load. Very smart Microsoft...
The only option left is to do a clean install. All programs and files are saved if we have all the data. It will be just to save a lot of time and hassle if I can avoid it, and I'm surprised that such a feature/option useful XP has disappeared from Vista.
Any ideas how I can fix this without having to do a clean install? Thank you!
Hello biznatch.
Thanks for posting on the Microsoft answers Community Forum.
Unfortunately, after trying a startup repair and hovaing, restore points is no longer to go to resettlement is all that remains to be done. Excuse me, but this is what must be done. It is excellent that you have already backed up your important information.
Thank you
Jonathan
Tags: Windows
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Try the methods provided below and check if that helps.
Method 1:
Step 1:
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Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2:
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Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx
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See also:
How to remove a computer virus?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus
Method 2:
Clean boot
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Method 3:
Try the system restore by using the System Recovery Options.
The System Recovery Options menu is on the Windows installation disc. The menu can also be installed on your drive hard if your computer has preinstalled recovery options.
For more information click on the link below.
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Download Windows Vista Recovery Disc to correct and choose repair system.
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http://support.Microsoft.com/kb/975484
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1. When you created a new user account, have you configured it as an administrator?
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You can check out the following link and check:
The above link contains third party links.
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Before we get this problem resolved, I'd appreciate it if you could answer the following questions.
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Note: Try all the steps except the re - install the Windows Vista operating system.
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Original title: lost
Hi I have a problem starting from computer on windos vista prem pack I just get a blank sreen one little line in the upper left corner of the pulses completely baffled box someone help that
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Since you've already tried all the troubleshooting steps, including booting from a Windows 7 disc to repair the Windows installation. If all else fails, then I think that
It's a hardware problem. I suggest you contact the manufacturer of the laptop computer or take it to a tech store to get help.Kind regards
Afzal Taher - Microsoft technical support.
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Here is the information on the computer. Save time of requested specifications.
Gateway MD7818u 15.6 "720 p HD for laptop computer - Intel Core 2 Duo T6400 (2.0 GHz, 800 MHz FSB, 2 MB L2 Cache) - 4096 MB 667 MHz DDR2 RAM - 500 GB HD - 802.11a/g/Draft-N - 8-Cell Lithium Ion battery - Intel GMA 4500MHD - HDMI - Ethernet Gigabit LAN - 8 x DVD - RW - 1.3MP Webcam - Vista Home Prem (64-bit).
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computer and do a clean install.Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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