Vista does not recognize my modem after I restarted with disk system after crash

my modem is not among the material in the list of what is on the computer. When I query the modem the modem is not responding.

You probably need to reinstall the modem (as he that you bought only) with the software, firmware, and drivers, and then set it up for your system (you can't put all the settings back exactly the same way they were).  That information will not be reclaimed in a re-installation of the system unless it was a system repair/upgrade, but it looks like you a clean installed.  If it is not listed in the device manager that may be OK, or it may indicate the problem - it depends on how it is designed to work and how it is installed - which we cannot help you because we know nothing about it (you must talk to your ISP on this subject).

The modem or is it provided by the ISP.  If it is provided by the ISP, ontact them for speciicc information about how to reinstall and reconfigure their network, your network and your computer.  While you have them on the phone, get their assistance in settng back up EVERYTHING (and not only on the modem) so you get your connection.  If it is yours, contact the manufacturer for installation assistance.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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