Vista home basic System Restore [system takes over 16 hours, and again during initialization

I have Vista Home Basic and the 17/01/2010, I got a virus called Desktop Defender 2010.  BAD!

I could buy & download Spyware Doctor and Antivirus. as soon as I activated the Spyware, I lost my internet connection and have not been able to reconnect again! My Dr. said Spyare my Antivirus is NOT enabled: my problem... I can't connect to the internet for updates or to contact PCTools and reactivate them me so I can clean the virus... (FYI my computer husbands did NOT have a virus when I added Dr. Spyware, but his doctor spyware antivirus was down too and I got chatting to PCTools and responsive guy there, no problem) If I could do it online, I believe that my Spyware is going to fix it.

I followed a lot of instructions step by step to remove Desktop Defender 2010, finally eliminating MOST, I could even remove from Add/REMOVE PROGRAMS, but I'm afraid not, not all. (perhaps even hidden files?)

So, I see that I also called Virus Elite v5.0, which is a virus. I have to be able to remove this slot add/REMOVE PROGRAMS. I removed it (i Think)... (not sure about hidden files)

But there is something else... e5t4wrvrt8wl.exe this thing appears now instead where Desktop Defender used to. And I saw in my departure up...c:\users\shelbyyys 8d\appdata\roaming\e5t4wrvrt8wl.exe I don't know how to get out of there.

also I tried to restore the system once a couple and they have failed, usually in a few minutes... then I started last night a restoration of the system, set at 1/11/2010...and she is still ongoing, 16 hours now what the heck?

Where should I go, what am I doing here?

Thank you very much

Hi AnnsVista,

1 how much space you have on your computer?

2. are you an error while trying to go online?

You can try the safe mode system restore and see if it works from there.
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Reset the internet Explorer and see if you are able to go online. Open the link below and click it fix this button that resets the settings automatically.

http://support.Microsoft.com/kb/923737

NOTE: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Perform a virus scan online on your computer after that you are able to get online.

http://www.Microsoft.com/Security_Essentials/

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

Bindu S - Microsoft Support

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Tags: Windows

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