Vista Home Prem/Blackberry - can match via bluetooth

Hi - I bought a bluetooth dongle cheap to connect my Blackberry to my laptop. I installed ok and detectable. Tried to connect via BB Desktop and Windows. I get the same error: the 6-digit code generated is a different code than that received on the telephone. The same thing happens when I launch from the phone to the pc.

Hi rlevin47,

Check the settings of the computer to add a Bluetooth device.

Set up a Bluetooth compatible device

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

Change settings for a Bluetooth compatible device

http://Windows.Microsoft.com/en-us/Windows-Vista/change-settings-for-a-Bluetooth-enabled-device

You can also run the fix it from the link below and check the results. Link: The problems with Bluetooth devices: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-Bluetooth-enabled-devices

With regard to:

Samhrutha G S - Microsoft technical support.

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Tags: Windows

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