Vista Home Premium hangs for internet browsing

My Toshiba Satellite falls down while browsing using Internet Explorer 7, 8 and Firefox 3.5 and 3.6. The screen turns black with sometimes a blue bar downstairs, then restarts in 10 seconds approximately. At other times the pixels all scramble and the laptop freezes cause me to hard reboot. Toshiba had wipe me and reload the operating system and other software several times, and now say it is not the laptop, but the operating system.

I tried disabling modules, returning on the older versions of web browsers, as well as to remove and reinstall them altogether. After losing today, the laptop has spent about an hour trying to solve the problem, said he could not and stop. Power on it again later enabled him to start correctly. I dump files and crashed, but Toshiba didn't want them and said to get it from Microsoft.

Help, please.

original title: Vista Home Premium hangs while browsing with Internet Explorer or Firefox

I'm sorry, but not surprised to say that, in my view, that Toshiba is to give you the runaround. From your description, I would say it's a hardware problem, not a software problem. You have already restored to the State of the factory several times and the computer should work without problems after a factory restore. If the computer is still under warranty, insist that they take it back and replace hardware components. Your network card is the prime suspect, and since it is in any case on the motherboard, the motherboard should be replaced in this case.

I want to emphasize that you should not take what I wrote as a definitive diagnosis. I can't see or test your computer from here. I give you my opinion on your computer based on my experience as a computer tech and what you have written. If the computer is no longer under warranty, take it to a local professional reputation (not a type of BigComputerStore/GeekSquad place) for diagnosis.

MS - MVP - Elephant Boy computers - don't panic!

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