Vista Home Premium hangs for internet browsing

My Toshiba Satellite falls down while browsing using Internet Explorer 7, 8 and Firefox 3.5 and 3.6. The screen turns black with sometimes a blue bar downstairs, then restarts in 10 seconds approximately. At other times the pixels all scramble and the laptop freezes cause me to hard reboot. Toshiba had wipe me and reload the operating system and other software several times, and now say it is not the laptop, but the operating system.

I tried disabling modules, returning on the older versions of web browsers, as well as to remove and reinstall them altogether. After losing today, the laptop has spent about an hour trying to solve the problem, said he could not and stop. Power on it again later enabled him to start correctly. I dump files and crashed, but Toshiba didn't want them and said to get it from Microsoft.

Help, please.

original title: Vista Home Premium hangs while browsing with Internet Explorer or Firefox

I'm sorry, but not surprised to say that, in my view, that Toshiba is to give you the runaround. From your description, I would say it's a hardware problem, not a software problem. You have already restored to the State of the factory several times and the computer should work without problems after a factory restore. If the computer is still under warranty, insist that they take it back and replace hardware components. Your network card is the prime suspect, and since it is in any case on the motherboard, the motherboard should be replaced in this case.

I want to emphasize that you should not take what I wrote as a definitive diagnosis. I can't see or test your computer from here. I give you my opinion on your computer based on my experience as a computer tech and what you have written. If the computer is no longer under warranty, take it to a local professional reputation (not a type of BigComputerStore/GeekSquad place) for diagnosis.

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

Similar Questions

  • Vista Home Premium Recovery for Acer Aspire?

    original title: find "Vista Home Premium Recovery for Acer Aspire?" question on this forum

    I posted my question (see title) today and got a response. Thanks for the reply by email, but I would like to react on this thread in the forum and I can't find my question, let alone the thread. Is this possible with this site? If so, how?


    What version of Vista you have? Backup routines are different for the different versions.

    How to make a backup of the files with the option automatic backups in Vista

    How to restore files backed up in Vista

    If Windows Vista professional, comprehensive and company:

    Use complete PC Backup and Restore utility Vista

    How to restore the complete computer from a complete backup and restore Image in Vista


    I prefer for the most of backup data and prefer to do it in a way that makes it easy to find and
    a restoration as well as many file. You can also burn an image of your installation from time to time to be
    able to get restored programs and then use the backups to replace the data.

    Replicator - free - excellent backup tool for backing up the data

    ImageBurn - free

    How to make a backup of your data

    GFI Backup 2009 Home Edition - an alternative to the backup and Restore Center


    Other methods for the most extreme cases.

    You can save your files by putting the drive in another computer as a 2nd disk (best) or external
    Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
    Of course a real store of the computer or the manufacturer of your system can help to recover the files.

    Or you can use a boot Ubuntu CD to back up data.

    Use Ubuntu Live CD to backup files from your Windows computer dead

    I hope this helps.

  • I have an Acer Extensa 5240 running windows vista Home premium. My Internet of Marvel Yukon connection seems to have disappeared!

    I can't access the Internet via my modem provided by my ISP. I went on the Acer site to find updates driver and downloaded the driver, but although it shows in the downloads, it does not appear under the options to connect to the Internet. I don't know why he just disappeared and if it is possible to get it back and working. I am Enternet Explorer 9 on Windows Vista Edition running Home Premium. Im not at all the tech.savy and would be really grateful if someone may be able to help solve this issue. I ran microsoft security scanner to check if I might have a virus, but it shows that I am not. I also run Microsoft Fix Center computer so downloaded Advance care system and still no desire! At one point, I got an error code 815 and something to say connections network - {ci\windows\system32\svhost.exc-k LocalSystemNetworkRestricted} maybe this might be a configuration problem? I have no idea and found no info on the Microsoft Technical support page either. Desperate resolve it! Any help would be greatly appreciated! Thanks Dan


    1. don't you make changes to the computer?

    2. What is the full error message you get?

    Method 1: See the Microsoft site for internet connection problems

    Review the information in the site mentioned below

    Method 2: Reference site Microsoft for network connection problems

    Review the information in the site mentioned below

    Method 3: See the Microsoft Web site for this error

    See the site mentioned below

    I also suggest you to see the Microsoft article mentioned below;

  • Whenever my laptop downloads the updates for my Edition Vista Home premium 64-bit, internet explore refuses to work until I have to use the system restore. He continues to be over and over again. now, my windows live messenger does not connect too.

    the error code for the windows live messenger is 80072efd


    To add to the fine advice of Divya:

    More details here:

    Try this, as it's the same for SP1 and SP2

    and here:
    And here

    Windows Update error 80072efd

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • Vista Home Premium hangs on restart only

    I have checked the forums, but have not seen that a restart problem.  My stops work very well.  When I restart, the computer falls down ok but then I get a blank screen on reboot and absolutely no activity (e.g. flashing) to indicate the drive hard drive is accessed.  I saw a possible post but also has a "tip" that the answer was for a different version of the operating system.

    I can not improve the system at this point because all restart just hangs.  I have a HP Pavilion model A1750Y.  I have a MyBook external drive attached through an USB key, however, I have had this unit for about a year with no problems.

    I remember first meeting the problem during a windows update.  I turned off and did a restart and she came over and end update.  However, vista will not return to the top after a reboot.   Help!

    From what you wrote that it is difficult to determine if it's definitely not go.

    You say closures work very well; but start-ups are not (in the plural).

    How do you stop somerthing which does not start properly (my work stops very well), other than by using a strong power down?

    But then: then I get a white screen on reboot and absolutely no activity

    He starts or try to start Windows. Do you get the windows loading screen?


    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    Check your Bios/Boot Order to make course Booting USB doesn't have somehow become activated as 1st in the boot order.


    If the foregoing is not

    Follow these steps to try to solve your problems of boot.


    Restore point:

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.



    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    ISO Burner:

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

  • Vista Home Premium SP1 for Windows 7 64-bit

    I have a laptop HP HDX16 with T6400 2 dual processors 200Ghz and 4 GB of RAM... currently have Vista 64-bit with SP1... How much will it cost to upgrade to Windows 7, how long take and what is the best place to get the upgrade... My laptop has only 5 months at HP, but seems not to get the free update... thx

    This forum is on Windows Update, not the upgrade of Windows. Posting here instead: ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

  • Dell Studio 1737 with Vista Home Premium hangs after each update of MS,

    needs to run system restore and I usually have to put it to an earlier point in time. Specifically, lately there can also be problems of compatibility with endnote. Any help?

    Windows Vista Compatibility Center

    First thing to do is to check its Vista compatibility at the link above, and if not to see what patches/solutions are available from its manufacturer...

    If this is not Vista compatible, read the info on the link above.
    It works for some programs, but not all.

    This applies to software programs, NOT hardware drivers.

    If it's Vista compatible > uninstall it > Re-download/save to your desktop > right click on the setup.exe

    O run as admin.


    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Can I install Windows 7 from Windows Vista Home Premium free for my Toshiba Satellite P205D-S8804

    Try to upgrade to Windows 7, someone said: I got this free but could not find any information on how to do... not really even sure if that's a valid possibility at this stage. I just found out that the version of Vista is much slower due to the properties of speech recognition, which I do not use...

    Hello RoyCoffey,

    No.; you need to BUY Windows 7.

  • How can I get genuine copy of vista Home premium. can I install it from the internet and enable it with the key provided at the back of my laptop?

    I recently bought a laptop (hp dv 2000) 2nd hand. It was delivered to me with windows 7 installed, but I want my vista that was installed at the plant how can I get the authentic copy. can I install vista Home premium on the internet and enable it with the key provided in the back of my laptop, it will become a genuine copy of vista?

    Name: Ketan Kumar

    email ID:-* address email is removed from the privacy *, * address email is removed from the privacy *.
    Phone: -.
    model:-HP pavilion dv2000 (AMD)
    version of the Vista Edition operating system family premium preinstalled


    There is no vista download for free and legally on the net

    Here are the different ways to reinstall Vista

    Contact HP and ask them to send you in recovery vista disc to reinstall the operating system back as it was when new

    they do it for a nominal cost of $


    Solve a common problem of recovery with HP machines.
    If the original operating system is changed to a non - Vista OS, the Recovery Manager cannot be launched either office or by pressing f11 at startup. You can use the recovery disk to restore the computer to the original state of Vista. If you are using a non - Vista OS, you can use a third-party partition management program to recover hard disk space.


    or borrow a vista microsoft dvd; not an Acer, Dell etc recovery disk

    Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

    they contain all versions of vista

    This is the product key that determines which version of vista is installed


    How to replace Microsoft software or hardware, order service packs and replace product manuals

  • installed Windows 7 ultra 64 bit as upgrade to Vista Home Premium 64. Windows update only give me a scree empty and will not reduce.

    I've recently upgraded to Vista Home Premium 64 for windows 7 Ultimate.  When I click on Windows update after the installation, I get a blank screen that represents only a trace 'control panel-windowns update"and do not minimize or access the icons on my screen.  I can always get on the internet and open programs, but this screen blakn is on my page icon.  Incications are just running the program, but it displays 0 complete after 1 hour.

    Hi S RAGAN,

    I suggest to perform the clean boot on your computer and check.

    From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

    To perform a clean boot on a computer, follow these steps.

    1. click on start, type msconfig in the search box and press ENTER.

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.

    If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source. . In addition, see the section on how to restore your computer to a Normal startup mode.

    If the same problem persists then, reset the Windows Update components and check.

    To reset the Windows Update components visit the link below and click on solve this button / follow the given steps to repair it yourself.

    Hope this information is useful.
    Let me know if it worked.
    Thank you, and in what concerns:
    Umesh P - Microsoft Support

  • Swap from 32-bit to 64-bit Vista Home Premium DVD

    Hi all

    I have a HP Pavilion dv5-1009tx Entertainment delivered PC preloaded with Vista Home Premium 32 bit. The PC is still under warranty. I want to trade the 32-bit Vista Home Premium which is already installed on the PC with 64-bit Vista Home Premium. For this I would need the 64-bit Vista DVD from HP. Can someone tell me what is better, easier and faster way to get the DVD? I don't want to download torrents etc., because you never know what are the files in them have been tempered with and you can end up installing.

    Thank you!

    I have 4 GB RAM installed on this laptop. Currently, only 3.2 GB (approx.) is used. The only reson to install a 64 bit OS is to use all 4 GB of RAM. I run Virtual Machines on this laptop for test and training and to be able to use the full amount of RAM would allow me to run virtual machines very comfortably, without getting errors that your system is low on memory.

    The speed and performance of this laptop on a 32 bit OS is pretty good. But as mentioned above, it would be good to use what you have.

    I have finally manged to get the correct information from HP. They called from their Sydney office and was told that for this particular model, is a 32-bit Vista Home Premium OS pre-loaded on my laptop. They ship not this laptop with a 6-bit version of Vista Home Premium OS, so there is no recovery disk. The only option of 64 bit with this HP laptop is Vista Ultimate, for which I have to buy a license.

    So ultimately it information, getting the right information at the right time, otherwise you might end up you are looking for the right things in the wrong places. (It took me 3 times to chat with someone online, called several times HP Service Center, Technical Support, and finally the Service Center people did someone call me Office in Sydney).

  • Recent problem with very slow internet browsing on all browsers Windows Vista Home Premium 32 bit

    Separated from this thread.

    Hi all I'm having the same issues as Theresa in the thread above split. I have Vista Home Premium 32 bit service Pack 2 with all the installed updates (automatically done!).  Within 3 months, this PC at home that was formerly an excellent navigation device became very slow when you browse using IE, Firefox or Chrome. It takes 30 to 50 seconds to load any web page (Yahoo, eBay, etc.). I followed all the instructions suggested to Theresa in SafeMode by Bill Smithers. Resulted in nothing other than a few cookies and Wetherbug I killed. I also run McAfee total protection and Spybot S & D every 3 days with nothing found.

    I have reset my browsers to the specifications of the factory without change.

    Comcast is my internet provider high speed and my speedtest returns 65 - 75 MB/s download and 11 Mbit/s upload very regularly. I connect directly to the bridge. I had Comcast out and they swapped unity Arris of a unit of Cisco beefier but that changes nothing. Other devices on my network domestic perform very well and do not have this problem.

    When I browse a site the CPU spikes up to 88% use in 45 seconds and is stable at 50% usage 1.7 GB memory.

    The only thing I can infer is at this time that something happened to the operating system during automatic updates or some other setting has been changed.  I could use any help or suggestions you may have! Otherwise, I love this OS and have not had any problems. Thanks, Dhoffa

    Tune Up

    Internet Explorer


    To improve performance for IE, you can reset internet Explorer to the factory settings. This will disable memory addons chewing and bar tools, etc. that you've installed over time.

    In Internet Explorer click on Tools in the bar and then Internet Optionscommand. Go to the Advanced tab, and then click the Reset button.
    Or disable/remove specific ones, in Internet Explorer click on Tools for button on the command bar - Manage the Addons - enable or disable Addons - select the addin - Remove or disable the button.
    There's a Fixit

    Troubleshoot Internet Explorer to IE quick, safe and stable


    For the visit of the list the most comprehensive

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.

    Other memory hogs
    You probably many useless auto startup programs. You can disable these programs.
    Click Start - all programs - Accessories - run and type
    Then go to the Startup tab uncheck the things you don't need.
    Use the command line column to find info on the file, if it does not use display menu - Select the columnsdisplay. Use the name of the folder that contains the file and right click - Properties - Details tab to see what it is.


    Explorer (explorer.exe) is the program that is the start menu and taskbar, windows folder and the office (which is a folder window).

    The Explorer is built on addin programs called Extensions of Shell. The standard is provided by Microsoft, but programs add their own.

    • Download Autoruns
    • Close the windows explore
    • Start Autoruns by right-clicking and choose Run as administrator
    • Click on the Options menu - entries and Filter Options to hide Microsoft tick and clear to understand empty slots
    • Go to the explore tab and uncheck everything to the left.
    • Reset

    Difficulty of the Windows system to the performance issues on Windows computers slow Fixit

    Automatically troubleshoot and fix problems of Windows performance. Enhance, optimize and speed up Windows computers and make slow PC faster.

    For the visit of the list the most comprehensive

    When you choose to download, choose the option to run on another computer. You can then save it to a folder on your hard drive. Open the folder, open the folder fix this laptop and run Run Fix It. It will contain all 27 FixIt.


  • Windows Update that affect Internet for Vista Home Premium and Windows 7 connectivity

    Hi, I have two machines in one desktop running Vista Home Premium and a laptop running under windows 7.

    After you apply the Windows updates a few days ago, I was not able to get internet connectivity using my Vista desktop computer.

    I was able to get a wireless on the Windows 7 machine, but to test the router I disabled wireless and tried a wired connection and it did not work.

    If I restore the installation of updates on both machines before the problem no longer exists, but it is clearly not a solution.

    Can someone please help, note that I have established that the router works and all the cables are OK. Thank you.

    I had a very similar experience. See the thread I posted and a solution I found:

    I'd be interested to know if the solution worked for you.
  • Internet Explore on Vista Home Premium shows no images

    A brand new Toshiba Satellite L40-139 with Windows Vista Home Premium, no change when it is. After you connect the network the IE7 does display no image and follows no CSS links and Sites Frame not all. The "runonce2.aspx" - Site, which comes as a first step, will be rejected with "permission denied".

    Microsoft network-check-tools don't find any problems with the connection.

    All pages will be displayed with the Firefox with all images, CSS etc.

    Something wrong completely here. A new configuration with the recovery CD did not help.

    What is wrong here?

    Thank you very much for the help!


    have you done a Windows Update? Would be useful, as otherwise I suggest you remove internet explorer, download from microsoft with the mozilla and reinstall.
    But my opinion: IE7 is not worthy of the sentence then, just remove the IE and stay with Firefox, it s my humble OPINION the best browser (it s free) and my feeling is that firefox's IE more flexible and faster then.

    Welcome them

  • Firefox 4.0 is now compatible with the browser ZoneAlarm and Windows Vista Home Premium, 64-bit Service Pack 2 system?

    Firefox 4.0 is now compatible with the browser ZoneAlarm and Windows Vista Home Premium, 64-bit Service Pack 2 system? Earlier when checking for updates it had compatibility problems. These issues have been resolved for me operation secure with Firefox 4.0?

    According to the guru on the ZoneAlarm user forum, Firefox 4 and other new browsers won't be compatible with the new version of ZoneAlarm, releasing. See:

    "You must update the following plugin:

    • Adobe PDF plugin for Firefox and Netscape 8.2.6
    1. Check your plugin versions on one of the following links:

    2. Update of Adobe Reader (PDF plugin):
      • Within your existing Adobe (If you have already installed) drive:

        • Open the Adobe Reader program in your list of programs
        • Click Help > check for updates
        • Follow the instructions to update
        • If this method works for you, go to the section "download full installer ' below and go to"after the installation"below
      • Download the full installer (If you have NOT installed Adobe Reader):
      • After installation, launch Firefox and recheck your version.

Maybe you are looking for