Vista Home Premium to ultimate problem, after reloading the system. Error message: the upgrade cannot be started. To upgrade, cancel Setup, and then choose to upgrade to a version of Windows...

I recently had my computer HP reloaded due to hardware failure by Fry technicians.  They have reloaded it back to Home Premium, due to the fact that the initial charge.  I had already updated using a copy legal DVD Ultimate.  Now when I try to update it gives me the message above.  ALSO, when I check the GUI HP, it says my warranty expired 5/02 - OMG, I bought the computer 2/2007.  At they recharge an OLD picture or something?  HOW to solve this upgrade to Ultimate.  I don't want to throw away $150.

You've never given the full error message.

So, we have to guess that it is she:

On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

Click Start > right click on computer > properties > system > it will tell you which SP you have install.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

And run the upgrade of a Vista operating system.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

And your warranty with HP, Microsoft no issues.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • I am trying to upgrade Windows Vista Home Premium. When I click on the UPGRADE button then it will display a window in Turkish. I need the window in English.

    Upgrade in an incorrect language window

    I am trying to upgrade Windows Vista Home Premium. When I click on the UPGRADE button then it will display a window in Turkish.  I need the window in English.  Can you please help?

    Thank you!!

    Hello

     
     
    1. You bought a Turkish version of upgrade CD?
    2. How you are trying to upgrade? (To CD using, every time that the update)
    3. What version you are trying to upgrade? Is - this Windows 7?

    Make sure you have the operating system to install a correct language.

    You can visit these links and check:

    http://Windows.Microsoft.com/en-us/Windows-Vista/products/anytime-upgrade

    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-get-additional-language-files

    Response so that we can better help you.

  • Cannot access the calendar from Windows Vista Home Premium all of a sudden... get error message indicating it is disabled... Help, please!

    After 1 year with the help of Windows Calendar on Vista Home Premium, I'm suddenly not able to use it (impossible to add new appointments and stored all appointments have mysteriously disappeared). I get a message saying "You cannot add appointments to a calendar that is disabled" the details of State "access denied." ... How is - it happened 'out of nowhere '? How to activate it? It's very frustrating... I searched the forums and Microsoft google the question. I found some results suggesting to either change the registry or download the fix automatically and manually merge in my registry. I tried both with no result. I have event tried to remove the old calendar and create a new one... still nothing. Any suggestions? Help, please!

    Hello NYintelligentinvestor,

    Thank you for using the Microsoft Windows Vista Forums.

    Sorry, you have a problem with that.  What type of entry you are trying to add?

    Look at the calendar and on the left side, to half way down you will see a small block that will have something like "NYintelligentivnestor schedule" - there is a small block to the left of this one. To activate the calendar, click on the box to place a check mark in it.

    If there are calendar shown in this block, then go to "file" on the main toolbar and click on "new calendar" - one should then appears in a block with a check mark in the box on the left.

    I hope this helps. Please let us know status.  Thank you! Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Satellite A200 - Vista Home Premium to ultimate upgrade

    Hi back from the guy with a new query.

    "" I'm looking to upgrade Vista Home Premium to Ultimate... checked the requirements of what is known on the "Windows anytime upgrade" site and I can you there is a lot of conflicting ideas on how its all done up to the fact that I would need a disc to upgrade mailed to me.

    After reading a few other forums recently, the answer lies in what you guys can or perhaps are not able to advise me... and the question is:

    Only the so-called "rescue disk" provided with the purchase, IE the Windows operating system disk... ALL CONTAIN THE ' VISTA "SYSTEMS AVAILABLE..." Basic, Home Premium, Business and Ultimate? and very unlikely, but she coded upgrade or anything like that, as its meant to be to perform upgrades?

    Thanks a lot again in anticipation of your kind comments

    Andrew.

    Firs of all I think you should know that it is a forum for users and to my knowledge, there is no guy from Toshiba which could provide instructions.
    I know, it's, your Toshiba Recovery DVD contains the same Win Vista that was preinstalled on your laptop.
    It seems that you bought this laptop with Vista Home Premium and this operating system should be placed on the recovery media.

    Please DON t mix the Toshiba Recovery DVD with a DVD of new, original and clean Microsoft Vista.
    Toshiba Recovery contains an image include the OS, drivers, tools and additional software.
    It s already active.

    The MS Vista DVD contains all versions of Vista but to use a version of Vista that a right serial key must be inserted.

    Hope I could make a clarification.

    Concerning

  • Upgrade from Vista Home Premium to Ultimate

    My 32 bit HP came with Vista Home Premium which is updated with SP2.   I'm trying to upgrade to Vista Ultimate, but get this message: could not start the upgrade.  To update, cancel the installation and choose to upgrade to a version of Windows that is newer than the version you are currently using. "The choice of installation custom is available, but I n
    ' t want to lose my Office 2007 files and other programs that I have.  I bought Ultimate on the Microsoft Store and downloaded online.  I tried to use the Windows Anytime Upgrade, but would still pay for the software.  Thanks in advance.

    Uninstall vista SP2 on your computer.

    The Service Pack level on your computer does not have to be communicated more top/more later then the Service Pack to upgrade.

    If the SP1 upgrade, uninstall SP2 from the computer, etc..

    If it is higher on the computer, you must do a clean install, as the upgrade is an earlier version of Vista.

    See you soon. Mick Murphy - Microsoft partner

  • Fromm Vista Home Premium (with many problems) I wish back to XP PRO. Where can I find the drivers? I think that the original XP disk contains the drivers.

    Vista Home Premium (with many problems), I wish to go back to XP PRO. Where can I find the drivers? I do not think that the original XP disc also contains the drivers!

    Some computers come with a disk drivers or Drivers and Utilities .  If yours does not, look for drivers on the web site of the manufacturer of the computer.

  • Upgrade Vista Home Premium to Ultimate - Windows complete PC Backup and Restore

    Dear Madam, dear Sir

    Upgraded my laptop HP DV7 Vista Home Premium to Ultimate, mainly to use Windows complete PC Backup and Restore.

    The restore time and unfortunately no option in the boot menu at startup to restore system from images. No menu advanced etc. I guess starting always remains at the level of the premium and does not provide "Windows complete PC Backup and Restore" restore options.

    Grants menu of system restore points, with only the last good restore point and no option to select point of previous restoration or system image to restore from.

    Mmmm nice ideas...

    Thanks in advance

    Good day

    Kent

    Hello

    Complete PC Backup is designed for the reinstallation of the operating system that you have backed up.

    You access it to start from a Vista DVD.

    http://www.bleepingcomputer.com/tutorials/Windows-Vista-complete-PC-Restore/

    To restore a full backup of the computer, you must proceed within the Windows recovery environment. To access the Windows recovery environment, you will need to insert your Vista DVD in the DVD drive on your computer and turn on your computer.

    See you soon.

  • My hard drive is dead and I don't have a Vista Home premium, I have a stamp with the key of the operating system

    My hard drive is dead and I don't have a Vista Home premium, I have a stamp with the key of the operating system.

    I called Microsoft and they say that the only one who can provide me with this OS is the provider. What can I do to DOWNLOAD the OS for my Acer Aspire M1610

    Hello acabiya,

    You can order the eRecovery DVD media your Acer Customer Service or your Acer store.

    You can not download it.

  • Windows Vista Home Premium SP2 32-bit not updated, the error code 80070005.

    Windows Vista Home Premium SP2 32-bit not updated, the error code 80070005.  Have tried little about everything without success. AV is Microsoft Security Essentials, Norton has preloaded, ran Norton total clean. Don't know the last updated time to race day, I re-load of updates (right term?) who cleaned the logs.  Have the free version of Malwarebytes, run regularly, nothing comes.

    Fixed, had run as before, but didn't save Subinacl desktop instead of folder mentioned in fix

  • Installation of Windows 7 Home Premium 64 Vista Home Premium 64. It hangs on the last part of "transferring files, settings and programs.

    Install Windows 7 Home Premium 64 Vista Home Premium 64.  It hangs on the last part of "transferring files, settings and programs.  Before installation, the installation program tells me Logitech Quickcam 9.0.2 and Mirotune ATSC Capture Device was born to be unintalled.  But neither are installed that I can see.  What can I do?

    so eager to upgrade to Windows 7, it will depend on if the manufacturer of your computer/laptop has windows 7 drivers available for your computer/laptop as to whether Windows 7 will work properly on your machine

    check with them

    and read this

    Windows 7 upgrade advisor

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1b544e90-7659-4BD9-9e51-2497c146af15

    Windows 7 system requirements

    http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  • I just bought an update of Windows Starter7 Windows Home PREMIUM 7 I can't find the upgrade button. Can someone help me please

    I just bought an update of Windows Starter7 Windows Home PREMIUM 7 I can't find the upgrade button. Can someone help me please

    If you have purchased the upgrade using Express upgrade, the product key should have emailed to your account you used to register for the upgrade.

    Also:

    Find your key product if your purchase of Microsoft Store:
    http://store.Microsoft.com/Help/FAQ?Err=T2#AT2

    Contact the Microsoft store:
    US: http://www.store.microsoft.com/Help/Contact-Us
    1-877-696-7786
    Canada: https://www.microsoftstore.ca/shop/en-CA/Contact-Us

    Microsoft:

    Why should I use my Windows Live account or create a new one?

    Using your existing Windows Live account, or create a new account will give you access to your key product at any time online in the future. It is important to use an account and a password which you are familiar with to allow you to get easy access to your information and to receive the confirmation e-mail which will include your product key.

    Will send me you a confirmation email with my product key?

    Yes. An e-mail containing your product key will be sent to the e-mail address associated with your Windows Live ID account or e-mail address you provided if you ignored the account configuration. Note: If you use an email tool or spam blocker spam filter, be sure that you can receive e-mail messages from microsoft.com.

    What happens if I lose my product key?

    If you lose your product key, you can return to

    www.Windows7.com/GetKey and sign in using the "Sign In" link in the upper right of the page. This will allow to recover your product key if you have established your account with your Windows Live ID. If you do not configure a Windows Live ID account initially there is no record of your online product key. Check your e-mail since it is the only trace of your product key.

  • Vista Home Premium SP2 installation problems

    SP2 says its installed but Windows Update shows it as an available update. When I view the system information, it still shows only installed SP1. I tried the standalone install and I got error 0 X 80070564 connection failed. SP2 shows as has been properly installed on Windows updates the history but it shows also the lack of installation after 2-3 hours to install, restart, then back to sp1. I stop all AV, Spyware, adware, Windows Defender by other items on the SP2 installation problems. I also ran system preparation and the System File Checker. I am running Vista Home Premium 32 bit on computer laptop HP DV5 Dual Core. I have not found anything on the failure error connection displayed in the standalone sp2 update.

    Hello vinniegolf, welcome.

    I would recommend trying to create a new user account with administrative privlages and you try to upgrade to SP2 from here. This will tell us if it has something to do with the internal components of your user account.
    You can create an account via START > Control Panel > users
    Let us know what happens

    Thank you!

    Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Vista Home Premium boots with black bands on the sides of the screen and features limited after d/l-ing Windows updates

    Hello

    My Dell Inspiron 530 has recently started having problems starting. When I turn it on regularly, Windows Vista Home Premium starts with black bands on each side of the screen and your desktop extended / enlarged which does not display the start menu or the taskbar. I can navigate in the Panel, but when I click on the resolution of the screen, nothing happens and I'm unable to change the screen resolution. When I use CTRL and the mouse scroll wheel, I can reduce the size of the desktop icon, but the taskbar, nor start menu appears on the screen. I noticed that I can't start programs when the computer is in this State as well.

    I think that this problem started after I downloaded a game from 3 updates of Windows, but I do not know what updates they were.

    I am able to start safe mode and the office fills the screen normally. I don't know what steps I can take mode without fail to solve the problem of normal startup, however.

    Please let me know I you a glimpse into this situation because it is extremely frustrating. Thank you very much for your help!

    Hello

    Microsoft gives sometimes you updates for the 3rd party hardware: graphics, network cards, etc.

    You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

    But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.

    You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

    'Remove an update'

    http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

    When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again

    "How to hide or show an update of Windows Vista"

    http://www.Vistax64.com/tutorials/72491-Windows-Update.html

     

    Here's how to chanage update settings, if you think it is necessary to:

    "Understanding Windows Update and Extras in Windows Vista and Windows 7.

    http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

    Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

    Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

    Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

    But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the Performance and security of your system

    See you soon.

  • Upgrade Vista, home premium to Ultimate 64

    I'm currently running Vista Home Premium 64, service Pack2.  I received an upgrade DVD from Microsoft, but it is for Ultimate 64, service pack 1.  When I try to install the upgrade, it indicates that the choice of upgrade is disabled.  Do I need to uninstall service pack 2 before the upgrade?  If so, where can I get instructions on how to do it?

    Yes, you must uninstall it.

    Here are the General Info for your problem, I wrote up some time for this:

    On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

    Click Start > right click on computer > properties > system > it will tell you which SP you have install.

    http://support.Microsoft.com/kb/948537

    "How to uninstall Windows Vista service packs"

    If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

    And run the upgrade of a Vista operating system.

    See you soon.

    Mick Murphy - Microsoft partner

  • Vista Home Premium to Ultimate upgrade

    I have a Satellite L300 - 1FV laptop computer with Vista Home Premium.
    Is it possible to upgrade to Vista Ultimate?
    / Jonny

    Of course. Start Control Panel > system and here you can see the basic information about your computer. It is also available as an option to upgrade Windows Vista.
    You can also install Vista Ultimate clean using the Microsoft DVD facilities. All the necessary drivers, tools and utilities, you can find and download from Toshiba supports the page.

    Before you anything please create recovery DVD using "Toshiba Recovery Disc Creator.

    Good bye

Maybe you are looking for

  • OfficeJet pro 8600: claim number

    I have an email address & enter it so that the hpeprint.com and then get the message invalid claim number. What to do next?  I have followed all the different instructions & still not 'invalid' officejet pro 860 more Thank you

  • Trouble with the Satellite Pro L300 Ethernet controller driver

    Hello I bought a Toshiba Satellite Pro L300 Model (PSLB9A - 064022) Put XP Pro/SP2-Having trouble with the Ethernet controller driver. I downloaded the driver from the appropriate list (Toshiba support) only network via another PC memory = car lappy

  • DAQ6062E, 12 or 16 bit ADC?

    Dear experts OR,. I have a PCMCIA DAQ6062E card OR makes the ADC and DAC for the collection of data in my lab. However, I'm confused with the bits of resolution posted on the Web page or http://sine.ni.com/nips/cds/view/p/lang/en/nid/11918. On the de

  • My line in order to work for onboard audio or added sound card, how can I fix?

    Win XP SP3. No sound can be heard, or saved from, line input on the its Audigy SE card or on board Sound Max.  I'm 100% sure the cable (several have been tried) a sound source (several were found to be) works correctly and plugged into the correct li

  • Why can't I open my messages?

    All I'm trying to open a message, the entire message app closes on me saying sadly "e-mail has stopped" why did this suddenly happen & how to fix it please?