Vista Photo Viewer printing with HP 8100 problem

I have windows vista Home premium and use a printer HP 8100.  Until recently, everything was fine, but now the photoviewer program and direct program photoviewer seem to have no possibility to change the default settings of the printer.  If I put the default value of the printer for printing General color, or spectator is printed in grayscale or black and white despite my change of the configuration on the preferences box.  If I change the default black and white printer, it only allows me to change color.  Any ideas on how to get this working again?

Hello msnquestion123,

1. do you have this settings problem with Photo Gallery?

I suggest that you try the methods below to resolve this issue.

Method 1:

Run the printer troubleshooter, you can follow the link below to run the Troubleshooter:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Method 2:

a. open Control Panel - Printers.

b. right-click on the entry for the printer and choose "Set as default printer"

Thank you
Irfan H, Engineer Support Microsoft Answers.

Tags: Windows

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