Vista's intermittent wireless connectivity
I recently bought a laptop Sony Vaio with Vista. I have Norton 360 installed. My modem is Netgear PK5000. The connectivity of the laptop to wireless technology is intermittent. When I check the status of the connection it shows 'excellent' and 'trendy', but the phone displays 'no internet '. Looks like a connectivity issue between vista and wireless, but I do not know how to troubleshoot/repair. Help, please.
Hello
Check with the Sony Support, their drivers and documentation online and ask questions in the Sony Forums on well-known
questions. Check also with NetGear support (are you sure it's a Netgear modem? PK5000 sounds like a
Actiontec?). Also check with the help of the internet service provider.
Sony - Contacts
http://eSupport.Sony.com/us/Perl/contact-land.pl
Sony - drivers
http://eSupport.Sony.com/Perl/select-System.pl
Sony - Support
http://eSupport.Sony.com/
Sony - Forum
https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport
NETGEAR - Support
http://support.NETGEAR.com/app/
Actiontec PK5000
http://www.Actiontec.com/products/product.php?PID=195
==========
Your router could be suspicious here, you have successfully updated its firmware as a possible solution? And I would like to
Update your WiFi drivers on computers. How you are positioned in the router? Are there
obstacles in the path?
Actually try updating your driver and disabling the network logon.
Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html
Download - SAVE - go where you put it - right click – RUN AS ADMIN.
You can download several at once however restart after the installation of each of them.
After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
manufacturer of system become your backup policies).
Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
updated drivers.
I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
are almost always old, and you can search drivers manually as needed.
How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
------------------------------------------------------
Make sure you know the details of connection to your wireless router - SSID and password.
You lose connection when you do and have to redo your logon.
Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
lower left click on merge or delete network locations - REMOVE all instances of your network (and the
others you don't use anymore) - REBOOT. Start - Connect To log on to the network.
-----------------------------------------------------
Check this box:
Strange problem with Internet under Vista
http://www.catonett.com/blog/archives/194
Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
http://support.Microsoft.com/kb/928233/en-us
----------------------------------------------------
And:
Network connection problems
http://windowshelp.Microsoft.com/Windows/en-us/help/33307acf-0698-41ba-B014-ea0a2eb8d0a81033.mspx
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx------------------------------------------------------
Make sure you know the details of connection to your wireless router - SSID and password.
You lose connection when you do and have to redo your logon.
Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
lower left click on merge or delete network locations - REMOVE all instances of your network (and the
others you don't use anymore) - REBOOT. Start - Connect To log on to the network.-----------------------------------------------------
Check this box:
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http://support.Microsoft.com/kb/928233/en-us----------------------------------------------------
And:
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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