Vista says THIS COPY OF WINDOWS is IS NOT AUTHENTIC

I bought windows vista Ultimate edition on December 17, 2007, it was a download through bit locker.  I saved the e-mail of the conformation of the purchase.  I am in the army and deployed to Iraq, when I received an email saying that my Bit Locker account would be deleted in August 2009.  Well, the problem is I don't have the ability to do back ups of my purchases.  I recently put the windows Vista ultimate on my new computer and continue to receive my Windows error messages are not authentic. Please y at - it a way to solve this problem.

Hi Grey203,

You can check your email to see if the key is there.

If you don't have the key, unfortunately there is nothing we can do.

If you are still in service in the army, then you can check if there is a program of release for consumption of your branch.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit ourMicrosoft answers feedback Forumand let us know what you think.

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Tags: Windows

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    You need to change your product key to the one on your COA

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    (6) explain your problem clearly to the support person.

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    -----------------------------------------
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    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: disabled
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: disabled
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: disabled
    Recognized ActiveX controls safe for scripting: disabled

    Analysis of file data-->

    Other data-->
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    License data-->
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    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
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    License status: Notification
    Reason for the notification: 0xC004F032.
    Remaining Windows rearm count: 4
    Trust time: 28/10/2013-16:52:38

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 9:28:2013 18:34
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
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    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
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    APIC HPQOEM 1841
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    DBGP HPQOEM 1841
    HPET HPQOEM 1841
    START HPQOEM 1841
    MCFG HPQOEM 1841
    WDAT HPQOEM 1841
    UEFI HPQOEM 1841
    ASF!            HPQOEM 1841
    SLIC SLIC-MPC HPQOEM
    SSDT HPQOEM INSYDE
    ASPT HPQOEM 1841
    FPDT HPQOEM 1841
    SSDT HPQOEM INSYDE
    SSDT HPQOEM INSYDE

    Try the following:

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    ??

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    My Microsoft Office 2007 also uses a key MSDN and authentic sound. Which seemed weird also.

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    And here is my diagnosis!

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

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    Code of Validation caching online: 0x0

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    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

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    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

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    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {584B3C0E-3E0E-4DF3-8DD4-CD1CA82CF6E1}1.9.0027.06.1.7600.2.00010100.0.0.001x 64*-*-*-*-636FJ00426-066-2305031-864695S-1-5-21-4277277490-201491721-3078684207the system manufacturer,System Product NamePhoenix Technologies, LTDASUS M2N-E SLI ACPI BIOS Revision 120120071116000000.000000 + 00048BA3607018400F804090409Mountain Standard Time(GMT-07:00)03100100Microsoft Office Ultimate 200712A976809DE560EBE4zPQs1PeNRMnSCKB9ZAgnVuGYFs = 81608-863-5843087-653658

    Content Spsys.log: 0 x 80070002

    License data-->

    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Ultimate edition

    Description: operating system Windows - Windows (r) 7, retail channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-066-230503-00-1033-7600.0000-3512009

    Installation ID: 008483570465690346078311255506158961623295564835505886

    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial product key: 636FJ

    License status: Notification

    Reason for the notification: 0xC004F009 (grace period expired).

    Remaining Windows rearm count: 3

    Trust time: 2010-04-06 23:05:11

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    Beyond: 0 x 0000000000000000

    Event timestamp: 6:4:2010 22:39

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: recorded, Version: 7.1.7600.16395

    Output beyond bitmask:

    --> HWID data

    Current Hash HWID: NAAAAAEABgABAAEAAAABAAAAAQABAAEAJJQmKsyzAId + CD6O6tR06t6TRMNI90mr + CnI9A ==

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID consistent: n/a

    BIOS information:

    ACPI Table name OEMID value ValueOEMTableID

    NvidiaASUSACPI APIC

    FACP NvidiaASUSACPI

    HPET NvidiaASUSACPI

    MCFG NvidiaASUSACPI

    SSDT PTLTD POWERNOW

    How to activate Windows 7 manually
    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    (5) stay on the phone and waiting for someone to help you with activation.

    Also:
    How to activate Windows 7 by phone
    http://support.Microsoft.com/default.aspx/KB/950929/en=us
    http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html

    Microsoft Activation centers worldwide telephone numbers:
    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for activating Volume License, but if you call, they will help you)

  • Hi, after installing an update February 24, I now have a message saying: "this copy of windows is not genuine, even thoguh, it came preinstalled on a laptop expensive high-end. Help, please

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    If you were not able to validate, follow these steps:

    1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

    -Online Windows XP: double-click the executable file to run the tool.

    -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

    2. after running the tool, click on the Windows or Office as appropriate and then click on copy (to the Clipboard).

    NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

    3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

    4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • says: "this copy of windows is not genuine". System was fine until recently.

    Windows Vista: my copy was very good. I installed a few months ago, and then out of the blue, he said. I was wondering if it was the system clock. I got "Fix It Center", but the problem remains. Should I create a disk backup system and reinstall my windows? I have used xp to get a basic program to start. But upgraded to my vista disk later. The system crashed at 6 months, against viruses, worms, and Trojan horses. So I installed a new hard drive WD with its software. But the screen stays black and color have incomplete files that will take time to find. I was wondering if there was an easier way to work around this problem.

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
    Once saved, run the tool.
    Click on the button continue, which will produce the report.
    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
    -* in your own thread *, please

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