Vista Service Pack 2 installs 64-bit (KB948465) / Service pack has not been installed - Code 80070005 - Windows Update encountered an unknown error
I have never had a problem with my computer before updating. I looked at various sites in regard to this problem and have noticed that a lot of people's problems with this update. Windows Installer Clean Up tool has failed. I also tried to install this through my anti-virus and that didn't work either. It is a complete mystery. Any help would be appreciated.
Thank you
roadbowler74,
Thanks for posting on the Microsoft Answers community forums. We want to help you solve your problem with the installation of service pack 2. There are several things that could cause this problem. Here's an article in the knowledge base that has some tips troubleshooting step by step for this specific problem:
http://support.Microsoft.com/kb/947366
How to troubleshoot the installation of the service pack, Windows Vista and Windows Server 2008 issues.
The article is too long for me to post this here, so I do not say that you read and follow the steps as it should help you solve your problem. Please let us know if you need more assistance.
Thank you
Gloria
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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See the section "How to get help", for example, http://support.microsoft.com/kb/927978
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Hi Nita,
Thanks for posting your question in the Microsoft Community forums.
The description of the problem, I see that you are unable to install Windows Update and receive the error code 80246008. I also see that the PIECES is not in services.
I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.
The 80246008 error code may occur if the (BITS) Background Intelligent Transfer Service is not started or is configured incorrectly.
I suggest you try the procedure described in the article and see if it helps.
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Windows Vista - Error Code: Windows Update encountered an unknown error
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After that, he says:
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Step #1 => foremost, note what version of .NET Framework is installed:
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NB: If you remove the .NET Framework 3.5 (SP1) by using the tool, reinstall .NET Framework 3.5 will also install .net Framework 2.0 SP2 and 3.0 SP2. Then, Windows Update will offer .NET Framework 3.5 SP1.
IMPORTANT! =>, If you remove the .NET Framework 3.5 (SP1), reinstall your version of .NET Framework in the following order:
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PS: I think you have worse problems, Phil: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/856d02a2-837c-4e10-ad51-82039bf5c166
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft -
Original title: 646, windows update error code has encountered an unknown error.
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Hi Monicas,
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For more information about how to back up and restore the registry, follow the steps from the link below:
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Hello
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also frame work service net pack 2 update of security for windows 200 windows xp (kb74417) helps
See the section "How to get help" of http://support.microsoft.com/kb/974417
For individuals, please visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
Home Security page customer & Microsoft Update Solution Center also offer support options
https://consumersecuritysupport.Microsoft.com/
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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See this previous & related discussion: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/29d7f9d1-56cd-42f3-bd44-7de8448ef70e
Assuming that the Vista SP2 is not installed...
Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).
~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft
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