Vista Start menu will not open. Only the classic display works.

My Start menu does not open when I click on it. It also won't work when I press the windows button. The only way to get the start menu to open is to change the menu to Classic view. Help, please!

HI Phillyeagles5000,

You can restore the start menu original, default settings.

1. open properties of the Start Menu by clicking the Start button, clicking Control Panel, appearance and personalization, then clicking on the taskbar and Start Menuand the taskbar.

2. click on the tab Start Menu and then click Customize.

3. in the Customize the Start Menu dialog box, click use the default settings, and then click OK.

If this does not work, you can create a new user account and see if it helps.

1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

2. click on Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on create a new account.

4 type the name that you want to assign to the user account, click an account type, and then click create an account.

If it works you can copy files to the new user profile.

Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Good luck

Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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