Vista starts and has a black screen with a white pointer, what should I do?
I have a toshiba satellite laptop computer with vista. It seems to boot into an operating system, but I don't see a white mouse with a completely black screen pointer. Is it a problem of theme, and in this case how to fix?
Hello
Try following the methods provided below and see if it helps:
Method 1:
Try logging in safe mode and check if you are facing the similar question:
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
If you are able to boot into safe mode, you can try a clean boot
How to troubleshoot a problem by performing a clean boot in Windows
http://support.Microsoft.com/kb/929135
Note: Don't forget to reset the computer to start as usual when you have found the culprit. Follow step 7 on top of the kb article.
Method 2:
I would say that you want to run System Restore in windows recovery mode and check if it helps. See the link below:
Method 3:
I suggest to update the graphics drivers on the manufacturer's Web site, click on the link below:
Also, try to restart the computer by pressing F8 and in the advanced startup options, select Enable VGA Mode and check.
Disconnect external devices and check
Hope this helps,
Tags: Windows
Similar Questions
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Vista does not load a black screen with arrow
Windows Vista will load only a black screen with the white mouse arrow. I can move the arrow but by pressing the keys (including ctrl-alt-del and ctrl-shift-esc) does nothing. The only way to turn off here is to press and hold the power button. Same thing in safe mode.
I tried the "Repair your computer" option (F8, or from the Windows DVD). The Startup Repair option says that he finds no problem. There is no restore point on the computer if it is not an option (it isn't my computer, the person who owns it is said that there should be a restore point, but if there is, the computer can't find it).
The Dell (F12--> Diagnostics) system diagnostics found no problem (I'm sure this isn't a hardware problem).
I tried to do a "repair installation" as in Windows XP, but this isn't an option in Vista. The closest thing is an upgrade installation (boot from the Windows DVD, select install, upgrade). But this option is grayed out, and he said to level I have to start the installation of Windows. But of course Windows won't load. Very smart Microsoft...
The only option left is to do a clean install. All programs and files are saved if we have all the data. It will be just to save a lot of time and hassle if I can avoid it, and I'm surprised that such a feature/option useful XP has disappeared from Vista.
Any ideas how I can fix this without having to do a clean install? Thank you!
Hello biznatch.
Thanks for posting on the Microsoft answers Community Forum.
Unfortunately, after trying a startup repair and hovaing, restore points is no longer to go to resettlement is all that remains to be done. Excuse me, but this is what must be done. It is excellent that you have already backed up your important information.
Thank you
Jonathan -
Windows Vista starts with only a black screen with the mouse pointer.
Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos. When I got up in the morning, he himself had closed. I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally. I tried to do a repair, but it just comes back to the same screen. When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer. When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader. I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works. I have files that I need to keep it on the computer, and only a few of them are saved. Please help me soon, as I need for my school musical production on Thursday.
Hello
You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
-Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
then right click on the device and UNINSTALL - REBOOT.Another method to try to get to the desktop (try in normal Windows Mode without failure)
is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
accessible by tapping F8 as you start several times.First check this thread in case it is simple and if not to come back to this thread.
http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a
Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
base. That there is no information on a black screen as there is just a blue screen
adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
You can try a google to see the proposed repairs, whom some have worked however these
cover a wide field of efforts.Here's a video of one of them.
http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
Here's another fix
http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.phpYou have a Vista disk? You can try restoring the system to it. If you do not have the
discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlYou can create a recovery disc or use someone even version (making the system
Restoration, it must only be bootable).How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html------------------------------------------------
These require the correct Vista discs since you can not start safe mode.
Try the Startup Repair tool-
This tells you how to access the System Recovery Options and/or with a Vista disk
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxTry recovery options Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html-----------------------------------------------
Here are a few Google searches where many have found different solutions:
Vista black screen - check that a 1st
http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10Vista black screen Solution
http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQIVista black screen Fix
http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI-----------------------------------------------
If necessary and you can access all ordinary Windows.
You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
(if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
3.You can use another DVD that aren't copy protected but you you need to own
Product key.On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htmIf nothing works, you can do a repair installation which should save the data but you will be
Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
versions. You will need to know your product Code.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxHow to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html---------------------------------------------------------------------------
Another method that works sometimes: at the command prompt, type of Vista startup disk:
(type in a single line or copy / paste a line at a time and then press enter - do not type)
parenthesis or "BOLD")c:
cd\
CD c:\Windows\System32\winevt (there is a space between cd and C :)
Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)RESTART Windows
I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Original title: black screen?
My computer has a black screen with: turn off power and reinstall the jumper in normal mode position? Help!
Hi Miguel C.a. What is the brand of your computer?b. do you remember of any changes to your machine before the question?I don't know what motherboard you have, but some is shipped with the 'Clear CMOS' jumper in the position unequivocally. Check the manual of your motherboard for this rider and make sure that it is in the normal position.J7B1 computer configuration jumper block requires a single rider set the configuration of the BIOS Setup utility. This allows the configuration in the configuration utility BIOS, including the frequency of bus and the processor motherboard speed.Note: Do not move this jumper with the computer turned on.
Warning of the BIOS:BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.I think, you'd be best to contact the manufacturer of the motherboard as this seems to be a motherboard problem.Aziz Nadeem - Microsoft Support[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
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As usual I left my computer and after a few minutes, he fell asleep. Next morning, I had moved to the mouse, computer wakes, but I got a black screen with the mouse pointer. I hit CTRL + Alt + Delete and screen with Task Manager option appeared. I stop computer and rebooted. Welcome screen and logon is displayed. After you enter the password and click on submit that the screen becomes black with only the pointer visible mouse. I don't have not installed anything recently. Can you help me find my office?
OK, I had the same problem. I thought that if you have a pointer and can launch Manager tasks and all programs through its file > new task, then the hull works correctly. No office and no taskbar mean that something is wrong with explorer.exe. Now, he has corrupted not necessarily, may not properly launched.
Here's what I did:
1. I opened the Task Manager, the Details tab
2. I killed all explorer.exe on the list
3. just to be safe, I also tried to kill dwm.exe but it will be may not be necessary (it never goes away)
4. I started the new instance of explorer.exe via file > run
And voila, I had the desktop and the taskbar.
It will be useful.
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Hello
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A friend gave me the laptop since they bought a new. I tried to do a clean install of Windows Vista on a laptop Gateway P6831 FX. After changing the boot order in the bios settings, the dvd starts to spin. The only thing that appears on the screen is a screen black/Bank. I'm never invited with the message 'Press any key to start the installation' to start copying the files for vista.
The Bios recognizes the hard drive (Sata). I don't know what to do at this point. Help, please.
I fixed it. I looked at a few other responses in this forum and used the SATA drivers during the installation of Windows XP. After that, I've upgraded to Vista.
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I opened the pc it starts but then a black screen comes with the pointer only if I open the task manager(ctrl+alt+del) I see that explorer.exe is running! If I close the explorer.exe and reopen it all comes on the screen but the wifi does not work! so I have to do other things to fix the wifi and then the laptop is open! Whenever I restart or stop the same problem is back! Please help me!
It's the sollution... I almost tried everything!
http://www.YouTube.com/watch?v=D6D-M9Uc1AA
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not boot Vista after that computer crashed have a black screen with message operating system not found.recovery discs won't load
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
Above is the way you normally boot from the Vista recovery disks.
If you have tried to boot from the recovery without success disks, contact the manufacturer of your computer.
This isn't their recovery process, Microsoft.
See you soon,.
Mick Murphy - Microsoft partner
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Why do I get a black screen with a white cursor?
I have a Gateway DX4200 with Windows Vista Home Premium 64-bit. Two weeks ago I shut down my computer up-to-date, since then, I can't download Windows. I get a black screen with a mouse cursor white that I can move but it is. I have tried several things but nothing seems to work. I tried pressing F8 and repair this way and safe mode does not work. When I press Ctrl-Alt-Del or any other key.
Hello
You receive an error message?
Method 1:
I also suggest you to follow the steps and check.
a. Insert the Windows vista installation disc in the disc drive, and then start the computer.
b. press a key when the message "Press any key to boot from CD or DVD".
c. Select a language, a time and currency, and a keyboard or input method, and then click Next.
d. click on repair your computer.
e. in the System Recovery Options dialog box, select the drive of your Windows installation and click Next
f. in the System Recovery Options dialog box, click System Restore.
g. follow the instructions in the System Restore Wizard and choose the appropriate restore point.
h. click Finish to restore the system.
What are the system recovery options in Windows Vista?
Method 2:
What to do if Windows does not start correctly
http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly
Windows Vista or Windows 7 unbootable, and the Startup Repair tool does not resolve the problem
http://support.Microsoft.com/kb/934540
How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows
http://support.Microsoft.com/kb/927392
See also:
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Help, please!
Hi mate,
Maybe something messed up to the top of your Windows installation and if the computer may start t more or your HARD drive becomes faulty...
You can access the BIOS? If so, check if your HARD drive is recognized. If so I think that it of necessary to reinstall Windows. Therefore, take the Toshiba recovery disc.
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I try to use the recovery disks (four in total). I put the first disc in and it ran on F11 and it ran, then he asked me to assess extra and who ran very well. Then he asked for 1 system recovery disc and that went very well, last she asked me to put in disc 2 of the system recovery and all I got was a black screen with a related flashing on the top left corner of the screen and it did not run. So now I'm stuck, and the disk 2 and 3 did not perform. Help! I really don't want to spend three hours on the phone with HP. I have a HPE-470F, Windows 7
I hope we can get it worked. Normally you do not press F11 when you use recovery discs. Not sure, but you may have triggered a step wrong using it.
Follow the instructions here closely again with an attempt to recover:
http://support.HP.com/us-en/document/c01867418
Also as Dokie says-good luck! Let us know how it goes.
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Hello
When I turn on the laptop, all I get is a black screen after screen of the bios at startup. Never done anywhere. He won't let me go in safe mode, it will not go to any login screen. I tried Startup Repair with Vista disc, and he says that it's been fixed, but still does not start. I've done it many times. I tried to let the part installation that moves the windows to the windows.old and creates a new copy of windows, and this did not fix it. I tried hitting CTRL-ALT-DEL in the black screen and this causing the laptop to reboot.
If anyone has any ideas, maybe something, I may have missed. I tried almost everything people have posted here. I wouldn't completely re - install if I have to.
Thank you for your time.
Here is the information on the computer. Save time of requested specifications.
Gateway MD7818u 15.6 "720 p HD for laptop computer - Intel Core 2 Duo T6400 (2.0 GHz, 800 MHz FSB, 2 MB L2 Cache) - 4096 MB 667 MHz DDR2 RAM - 500 GB HD - 802.11a/g/Draft-N - 8-Cell Lithium Ion battery - Intel GMA 4500MHD - HDMI - Ethernet Gigabit LAN - 8 x DVD - RW - 1.3MP Webcam - Vista Home Prem (64-bit).
Hello
Because it is a windows.old the re - install should be fixed if possible. Since then, there is not your
the choices are a clean installation, which seems to work since the new installation of drive has done, or is a hard-
problem of dishes with the old drive.Black screens are very difficult to manage. You can put the drive in another computer or in a
external USB box and saving the data on removable media. Then put the reader in the
computer and do a clean install.Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Satellite P850/040 - Windows 7 black screen with the white mouse pointer
I have a Satellite P850/040
I tried to start and was taken to the "Windows Error Recovery" screen. I tried the options "Start Windows normally" and "(recommended) launch startup repair. None worked!
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Repair your computer
Safe mode
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Does anyone have any suggestions? Or should I send it to a Repair Service Toshiba (it is not available in the city where I live)? Thank you
> Stupidly, I did not run a backup of my files for 6 months & can't afford to lose some of them.
Two options:
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