Vista workaround to access restore partition of the system (0xc0000C1F5 Blue Screen of Death error)
Stats:
Computer type: HP-Pavilion a6333w
Product #: KC746AA #ABA
Operating system: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_ldr.071023 - 1545)
Processor: AMD Athlon (TM) 64 X 2 processor Dual Core 4800 + (2 CPUs), ~2.5GHz
Disk space: 500 GB
RAM: 3 GB
Graphics card: NVIDIA GeForce 6150SE nForce 430 <-integrated on the mother board.
---------------------------
Location: Try to update Windows Vista SP1 my computer hung up. After a cold reboot, I got a BSoD (blue screen of death) with the error 0x0000C1F5 code.
Current problem: whenever I try to boot Vista I get the same error during the vista loading screen.
I tried the safe mode, the last correct log on the thing, and even a system restore disc that I downloaded from PC World.
None of these online solutions have worked.
---------------------------
Is there a way to bypass the default loading process and access the recovery partition drive to do a factory reset?
If there is a way to save the info on my HD it please let me know.
Thanks, Jcubed.
I think the (BugCheck Code) code is 0x0000C1F5, and there's a Microsoft Hotfix for this:
http://support.Microsoft.com/kb/946084
Tags: Notebooks
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Hello
Thanks for posting your query to the Microsoft Community. Sorry for the delay in responding.
Please go through the steps in this article and check if it helps.Resolve stop (blue screen) error in Windows 7
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Hello
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
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Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during "blue screen of death," collisions
http://www.NirSoft.NET/utils/blue_screen_view.html
Displays information on all the "crash" of a table - freeBlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.
You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Have a Dell Inspiron 1545 with Vista. System Restore cannot create restore, point because the "shadow copy provider had an unexpected error." What can I do?
Hi JamesParwulski,
Method 1
I suggest you to scan SFC.How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7.
http://support.Microsoft.com/kb/929833Method 2
I suggest you perform a checkdisk.Check your hard drive for errors
http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors -
I have 3 drives hard, but windows 7 install only 2 (im of a facility in xp) see of them. The strange thing is that it can not see my HDD with xp on?
I tried to install it on others, but it says "Setup could not create a new partition system or locate an existing partition of the system" and hard drives are: 1 is logical, 2nd is system, 3rd is primary. WHAT SHALL I DO PLZ! I really need help!Hello
I suggest you to see link below and check if it helps.
Hope this information is useful.
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Vista will not start and the Startup Repair boots in a blue screen of death. Why?
I select run a startup repair, and it goes straight to the blue screen. When I start normally it justs sits there with the bar go green around and around. System Restore also dosen't help. I can boot into safe mode, but I don't know of other programs of Diagnostics. In addition, no virus. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!
Read the posts by spirit MVP in the following thread on the Blue Screen of Death. They should help you solve your problem. http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/8cd8362e-7d06-46fb-afd7-84d54b6a8ea7.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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The system has recovered from a serious error
I have a HP Pavilion a1213w computer and received the above message.
Details: Error BCCode Signature: 9 c BCP10000004 BCP2: 8054E5F0 BCP3: B20000010 BCP4: 0001000F OSVer: 51_2600
SP:3_ 0 product 768_1
C:\DOCUME~1\HP_Owners\Locals~1\Temp\WER8218dir00\Mini21610-08.dmp
C:\DOCUME~\HP_Owner\Locals~1\Temp\WER8218:dr00\sysdata. XML
I use the automatic updates from Microsoft, I was using a HP wireless mouse that I just added, and then thought it was a problem and it just disconnected, use McAfee. My computer has a virus of security according to Verizon expert support check that just came out... so I restored my system HP 2005 to out of box off the physical partition. I received this message with 2 restarts immediately and then I was able to go back...
I downloaded some games poptop yesterday. Please help with an easy solution.
Hello
The solution can be easy or difficult depending on the cause of the problem.
Check with a real store of the computer (not the leeks and the glances at a Best Buy or other stores)
or HP support.------------
The Easy:
You still get the Bug_Check? Update the BIOS, chipset of low-level drivers and other large
device drivers. Those included in the recovery is very old in the time of the computer. (Do this to be
you still get the error or not.)Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/=============================================================
Tough guy: (after doing the above and if so Easy.)
BCCode: 9 c 0x0000009C
Reconnect the cables (at both ends where possible), memory and maps - effectively remove and replace.
do not just tight. Clean the dust bunnies and make sure that the vents are clear. Try using a small fan
blowing into the socket to see if heat is a problem. Electronic components or sensors may be too
sensitive to heat, even if the temperature is within the normal range.Check the memory carefully using the methods below.
There could be CPU, power, or other hardware issues.
Bug Check 0x9C: MACHINE_CHECK_EXCEPTION
A value of 0x0000009C MACHINE_CHECK_EXCEPTION bug control a. This bug check indicates that a fatal machine check exception has occurred.
Important information if you have received a STOP Code
If you have received a blue screen error, or stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computerconnect with Support.
If you have experience with computers and try to recover from this error, follow the steps in the Microsoft articlesolution STOP (blue screen) errors in Windows.
The following actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
MACHINE_CHECK_EXCEPTION parameters
The four parameters that are listed in the message have different meanings depending on the type of processor.
Parameter Description 1
Number of the Bank
2
The address of the MCA_EXCEPTION structure
3
The 32 high bits of MCi_STATUS MSR for the MCA bank that had the error
4
The low 32 bits of MCi_STATUS MSR for the MCA
Remarks
In Windows Vista and later operating systems, this bug check occurs only under the following circumstances.
- WHEA is not completely initialized.
- All processors that date have no errors in their records.
In other cases, this bug check has been replaced by bug Check 0 x 124: WHEA_UNCORRECTABLE_ERROR in Windows Vista and later operating systems.
For more information about the Machine Check Architecture (MCA), see the Intel or AMD Web sites.
BCCode: 9 c 0x0000009C<-- read="" this="">-->
http://www.faultwire.com/solutions-fatal_error/machine-check-exception-0x0000009C-* 1165.html==================================================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps and happy holidays!
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
The blue screen of death occurred during online communication using a Logitech VID communications program. The following error report translated by:
-Fault bucket 0x7E_lvrs. ReadWriteThread + 243, type 0
Event name: BlueScreen
Answer: no
Cabin ID: 0Signature of the problem:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:Attached files:
C:\Windows\Minidump\Mini013110-01.dmp
C:\Users\Douglas\AppData\Local\Temp\WER-78015-0.SysData.XML
C:\Users\Douglas\AppData\Local\Temp\WER7CDD.tmp.version.txtThese files are available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Report0eeec72b
Online from the best part of twenty minutes before it occurred. The two users of the
program had the same result. (Blue screen of death) The two of us are running Windows Vista Ultimate Edition on motherboards model Intel D850EMVR with the latest bios update, Intel Pentium IV 3.06 Ghz, 533FSB CPUs, 2 GB of 168 pin memory of Samsung PC800 ECC, ATI AIW 9600XT 256 MB AGP video cards, Sound Blaster Audigy 2ZS with discs Live sound cards, ASB3940 Advansys SCSI adapters , Nakamichi5 disk SCSI MJ - 5.16 drives, Iomega SCSI ZIP 100 drives, and Lite on model SHM-165H6S DVD/CD rewritable EIDE drives. The two systems using model Logitech 9000 Pro webcam. (The two systems are essentially clones) Communication between Memphis, TN and Windsor, ON, CAN.Hello
This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
methods in the next message and then return to the if necessary troubleshooting tool.Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
spyware/security programs.When you get to the pilot and sections of the memory of the troubleshooter check the following message to
update drivers and memory test and then return to the troubleshooter if necessary.BCCode: 7F 0x0000007E
Cause
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes are:
- 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.
For a complete list of exception codes, see the Ntstatus.h file located in the directory Inc. of the Microsoft Windows Driver Kit (WDK).
Solve the problem
If you do not have to debug this problem, you must use certain basic troubleshooting techniques.
- Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
- Try changing video cards.
- Check with your hardware vendor for updates to the BIOS.
- Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system was launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .
In case of exception code 0 x 80000002, the trap frame provides additional information.
If you do not know the specific cause of the exception, consider the following questions:
- Hardware incompatibility. Ensure that any new hardware that is installed is listed in the list of the products tested Microsoft Windows market.
- Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the service by starting the computer by using the recovery and then Console by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x7E.
You can also disable memory cache BIOS may try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved .chk , which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.
-------------------------------------------------------------------------
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlHere are a few ways to possibly fix the blue screen issue. If you could give the info from the blue screen that would be
Help. Such as ITC and 4 others entered at the bottom left. And any other information such as STOP error
codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during "blue screen of death," collisions
http://www.NirSoft.NET/utils/blue_screen_view.html
Displays information on all the "crash" of a table - freeBlueScreens many are caused by old or damaged drivers, video drivers in particular, but there are other causes.
You can follow these steps in the Safe Mode if necessary or the command prompt Vista DVD or Options of recovery if your
system installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible driver problems).
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, 3rd party keyboard and
smile, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Hello, I have to get my usual laptop fixed, so I decided to get out of my Presario CQ60, which I have not used in 4-5 years. The operating system is Windows Vista Basic and I want to perform a restore factory settings (I don't mind losing the data on it) and upgrade to Windows 7 Home Premium. So far I tried to do a restore to factory settings by pressing F11 several times to start, and I get to a screen that says "Windows loading files", which leads to a black screen. After what seems like a long time, a blue screen appears where I have control of my cursor (not the Blue Screen of Death) and nothing has changed since. I will update with any changes, because things seem to happen after letting it go for a while, but for now any suggestions on what to do? Let me know if I've left out any information. Thank you!
Hello
We can not help you with this problem of factory settings.
Press F11 at STARTUP is the method that HP plans to use.
http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c00809678#n405
- Turn off the computer if it is not already turned off.
- Disconnect any external devices such as printers, USB drives and memory cards.
- Turn on the computer and immediately press the F11 key several times , about once a second, until the Recovery Manager opens.
- In the Recovery Manager welcome screen, click Next .
- On the Microsoft System Restore screen, select No , and then click Next .
- On the System Recovery screen, select Yes , and then click Next to continue the recovery process.
etc.
And that is the recovery Partition and the process which they installed during the manufacturing process, not Microsoft HP
You will need to contact HP or ask questions in the forums to Support HP about this problem.
@@@@@@@@@@@@@@@@@@@@@@@@
And I don't think that it will be suitable for the upgrade to Windows 7 Home Premium as being Vista Basic, the material it will not suitable or sufficient to run Windows 7 properly and I have no idea if HP even wrote Windows 7 drivers for it.
Before you buy Windows 7 after Vista fixed:
Go to your computer / computer laptop manufacturer Web site and see if Windows 7 drivers are available for your make and model computer / laptop.
If this is not available, Windows 7 will not properly work for you.
Run the "Windows 7 Upgrade Advisor.
http://www.Microsoft.com/en-US/Download/details.aspx?ID=20
Check if your specifications are compatible for Windows 7:
"Windows 7 system requirements"
http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements
"Windows 7 Compatibility Center" for software and hardware:
http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx
Windows 7 upgrade paths:
http://TechNet.Microsoft.com/en-us/library/dd772579 (v = ws.10) .aspx
«Installation and reinstallation of Windows 7»
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
See you soon.
-
Driver vista Power State failure Blue Screen of Death
Please help me I think it's that I'm doing this... What is going on.. I have replaced the ram and video card, but has seen this problem before I did it... also just reinstalled windows vista... Please help https://skydrive.live.com/redir.aspx?cid=7cbac7e09f2ecb07&resid=7CBAC7E09F2ECB07! 105 & Thierry = 7CBAC7E09F2ECB07! 101 & authkey =! AEE_idLDpolnFKY
Hello
Those showed all CAUSE as a Windows component that means something different it led into error.
Then ZIP or RAR the actuall minidump files and download them on SkyDrive and post a link here for us
to analyze the other.Check this KB:
The shutdown process does not terminate and you receive an error message on a computer that is
running Windows Vista or Windows Server 2008: "Stop 0x0000009F"
http://support.Microsoft.com/kb/972109----------------
You use Roxio or Nero programs? They have been known to cause this problem even
If they worked well for a long period of time. If so check with their support.Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot BlueScreens - answers top 3 (+ 1 more).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from thereZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65----------------------------------------------------------
References to Vista also apply to Windows 7.
This "might" be a power problem, even if this isn't the most common cause - in this case
It seems that the PSU could be the fault.9F is probably a driver issue. Security/antivirus/antispware programs can also cause these issues.
Have you added the recent devices or the updated drivers - don't forget to check in the Windows updates to see
If a driver has been updated before this happen. This can also be caused by a loose card or cable
and even a weak power supply.This error means that a driver does not properly support the power state. Check in Control Panel - device
Manager to ensure that the drivers are not stop during sleep - double-click adapter - NETWORK adapter
and WIFI - healthy and others - tab power management - uncheck allow the computer to turn off.
Maybe the only has a problem.Start - type in the search - find MSCONFIG in top - right, click on – RUN AS ADMIN
General tab - tick this box start Diagnostic - APPLY / OK - REBOOT
Try it now. If the computer still blue screens thinks that video driver. Otherwise think the card NETWORK, Wifi, sound, or...
(and it might still be video interacts with something else). See following message for my
generic driver update methods.BCCode: 9F 0x0000009F<-- read="" this="">-->
* 1167.html? order = date http://www.faultwire.com/solutions-fatal_error/Driver-Power-State-Failure-0x0000009F-==========================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
http://www.NirSoft.NET/utils/blue_screen_view.html
hangs and displays information about all accidents of a table - freeBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I do not quite understand computers.
Randomly, I received a notice pop up saying that I need to backup my files because windows detected a hard disk problem.
I did scans and system restore but nothing works.
I used to be able to access safe mode, but now I do not get this option.
I kept getting the blue screen of death to do something.
But now I have nothing other than the loading page "TOSHIBA Leading Innovation".
I have a Toshiba laptop, his more than two years and use Windows Vista.
No miracle solution?
Or should I bring to wait for him?
If so where I will get the best service at afforable prices?
Hi BethanyLa Chappelle,
I suggest you perform the steps in troubleshooting from the following link and check how it works.
-
RESTART THE COMPUTER AFTER BLUE SCREEN
I use windows 7 64 bit peacefully at the moment sometimes until a few weeks before. My computer reboots intermittently then it display message windows recovery shows the details of the error. Signature of the problem:
Problem event name: BlueScreen
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 1033More information about the problem:
BCCode: 3B
BCP1: 00000000C 0000005
BCP2: FFFFF9600010E309
BCP3: FFFFF88007522060
BCP4: 0000000000000000
OS version: 6_1_7600
Service Pack: 0_0
Product: 256_1Above are the details of the error. Please help me.
I've also posted the dump file on my skydrive. This is the link http://cid-6bce03f6d07a7c2a.skydrive.live.com/self.aspx/blue%20screen
Hello
Generally, this error is caused by video drivers so use the methods in the driver section below to
update your drivers manually. Using device update management drivers one or even a scanner
on the site of the manufacturer of the device will not get the job done correctly. Other possible influences are antivirus.
programs of antispyware/security including firewall part 3 - which ones do you use and which
already have on the computer?Also update the BIOS if available.
If necessary the BlueScreenViewer allows you to validate the information in a message here that will allow
all this to see the info without having to download it and for them to download. Its a small and very
easy to use utility which is free.BCCode: 3B 0x0000003b
Cause
This error has been linked to the excessive use of expanded memory and can occur due to user mode
graphics drivers enjambment and pass incorrect data of the kernel code.BCCode: 3B 0x0000003b
http://www.faultwire.com/solutions-fatal_error/system-service-exception-0x0000003B-* 1074.html=============================================
If you need to do more troubleshooting.
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlIt is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlThe output of BlueScreenView can be seen and recorded in several formats such as:
(The default display in the program itself is excellent and can be changed in many
views, including the page of blue screen of XP style as necessary)Dump file: 031210-27892 - 01.dmp
Crash time: 2010-03-17 08:52:05
Bug Check String: SYSTEM_SERVICE_EXCEPTION
Bug check code: 0x0000003b
Parameter 1: 00000000' c0000005
Parameter 2: fffff960'0010e309
Parameter 3: fffff880'07522060
Parameter 4: 00000000'00000000
Caused by the driver: win32k.sys
Caused by the address: win32k.sys + ce309
Description of the file: multi-user Win32 Driver
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 6.0.6000.16386 (vista_rtm.061101 - 2205)
CPU: x 64
Computer name:
Full path: C:\Windows\minidump\031210-27892-01.dmp
Number of processors: 4
Main version: 15
Minor Version: 7600and:
031210-27892 - 01.dmp 17/03/2010-08:52:05 SYSTEM_SERVICE_EXCEPTION 0x0000003b
00000000' c0000005 fffff960'0010e309 fffff880'07522060 00000000 00000000' win32k.sys
Win32k.sys + ce309 Multi-User Win32 Driver Microsoft® Windows® operating system from Microsoft
Company 6.0.6000.16386 (vista_rtm.061101 - 2205) x 64
C:\Windows\minidump\031210-27892-01.dmp 4 15 7600============================
It's my generic how updates of appropriate driver: (mainly updated BIOS and video well)
others would not hurt because you are using a new OS)This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob - bicycle - Mark Twain said it is good.
-
name of the event problem - blue screen
problem Signature;
Name of the event problem - blue screen
Version de l’OS-6.0.6002.0.0.0.768.3
Local ID - 1033Additional information:
Collection 116 BC
BCP1 87601008
8C208D80 BCP2
BCP3 00000000
BCP4 000000026_0_6002 OS version
ServicePack 2_0
Product 768_1Files that describe the problem
C:\Windows\Minidump\Mini022810-01.dump
C:\Users\User\AppData\Local\Temp\WER-167170-0.SysData.XML
C:\\Users\User\AppData\Local\Temp\WER8FA1.tmp.version.txtHow can I fix it
Hello
It's my generic how updates of appropriate driver: (update your video/display driver).
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your
System. For each driver in the list, additional useful information is displayed: load address
of the driver, description, version, product name, company that created the driver, and
more.
http://www.NirSoft.NET/utils/DriverView.htmlTo check system drivers manufacturer as replacements and camera manufacturer who are most
current. Control Panel - device - Display Adapter Manager - note the brand and
fill out the template tab of the driver for your card video - double-click - write down the
the version information. Now click on UPdate Driver (this can do nothing as MS is far behind
certification of drivers) - then do a right click - Uninstall - REBOOT it will refresh the driver
stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd
evening with their own software and drivers and all other main drivers you have.Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration), and then
Site of the manufacturer of the device (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions.
(Review of the BIOS, Chipset and software updates on the site of the manufacturer of the system while there).Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT
After each installation.Always check in the Device Manager - drivers tab to be sure the version you install
actually arises. This is because some restore drivers before the most recent is installed
(particularly that audio drivers) so install a driver - reboot - check is to be sure
installed and repeat if necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable driver facilities in
Windows updates, that leaves about Windows updates but it won't install drivers
who will be generally older and cause problems. If updates offers a new driver can
HIDE (right click on it) and then go get new ones manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob - bicycle - Mark Twain said it is good.
-
need help with the blue screen of death!
Hey, I recently got two usus strix 980ti and since then iv been doing the blue screen of death when I try to restart my pc and turn off it crashed randomly one or two times as well.
blue screen:
Check with your hardware vendor for updates to the bios. Disable the bios memory options such as implementing caching or shading. If you need to use safe mode to remove...
technical information.
Stop: 0x0000007e (0xffffffffc0000005, 0xfffff8800554368c, 0xfffff88003938158, 0xfffff880039379b0)
isub3xhc.sys - address fffff8800554368c base at fffff880054f5000, datastamp 560555f0
then he dumps memory and reboots.
any help would be full use thank you.
Hello
References to Vista also apply to Windows 7.
It's my generic how updates of appropriate driver: (look for the BIOS and driver
updates.)This utility, it is easy see which versions are loaded: run DriverView - define the VIEW
for the drivers Microsoft hide - updated those without drain in their names. (Also updated
the BIOS and chipset drivers.)-Free - DriverView utility displays the list of all device drivers currently loaded on
your system. For each driver in the list, additional useful information is displayed:
load address of the driver, description, version, name of the product, the company that
created the pilot and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit system Maker as replacements and manufacturer device which are the
most up-to-date. Control Panel - Device Manager - Display Adapter - write it down
and complete the model of your video - double click - tab of the driver card-
Note the version information. Now click on UPdate Driver (this can do nothing
that MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT it
will update the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
If there are 3rd party with their own software and drivers and the other main device drivers
you have.Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
their latest versions. (Look for the system to update the BIOS, Chipset and software updates
Site of the manufacturer here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
REBOOT after each installation.Always check in the Device Manager - drivers tab to be sure the version you are
installation actually appears. This is because that some rollback of drivers before the
later is installed (particularly that audio drivers) so to install a driver - restart
-check that it is installed and try again if necessary.Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
SCANNER - check manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using
the above methods is preferable to ensure the latest drivers from the manufacturer of system
and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable driver facilities
in the updates of Windows, which leaves on Windows updates, but it will not be installed
pilots who are generally older and cause problems. If updates provides a new
driver then hide it (right click on it) and then go get new ones manually if
you want.How to stop Windows 7 automatically install drivers
http://support.Microsoft.com/kb/2500967==========================================
Tests of memory intercept all errors such as memory do not match (possible
even for the Poles that seem identical) and when the faster memory is placed
in the system behind the slower memory. So it is best to also swap sticks in and out
to check for those even if all the tests of memory are not a problem.To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.orgFor Vista/Windows 7 memory diagnostics tool
Start - type in the search-> memory box - find top Memory Diagnostics tool
-Right click - RUN AS follows ADMIN instructionsWindows Vista: How to scan / test your RAM or memory with Windows Vista
Memory Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.htmlI hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
Blue screen of death can't do even not the HD format
(I did a windows upgrade to 10) -: and could not go back to windows 7 so I had MS reloading windows 7 other)-: so, I found my Windows 7 disc and reloaded a new installation. I was blowing a long now for a few weeks and all the yesterday, suddenly the blue screen of death appears. I can go to try and safe mode and restore. Last night, I pressed the button to do a repair and woke up 10 hours later and it is still twirling without change so I tried to reload a new copy of windows 7 and do a format. He doesn't let me do a format either. What can I do to recover operational?
is my hard drive bread?
Which partitions can I delete (my pc was built by a merchant)
What partition I want to install windows on?
Thank you
Hello Jack,.
Thanks for posting your question on the Microsoft community.
Thank you for details on the issue.
Please refer to the suggestions of Andre Da Costa said on November 9, 2009 and check if that helps.
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/Windows-7-the-selected-disk-has-an-MBR-partition/5aee7be1-3038-4290-A283-75806dc1be1fImportant notes:
BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.I strongly recommend that you back up all your important files and folders on an external storage device before performing any type of repair operating system or upgrade.
Also, make sure you choose partition 2 according to the screenshot.
I hope this information helps.
Please let us know if you need more help.
Thank you
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