Visual Voicemail Iphone6

I have the iphone6 and visual voicemail is currently unavailable and I can't call voicemail. What can I do?

Greetings pennyfromport washington,

Thank you for using communities of Apple Support.

I see that your Visual Voicemail is not available, and you can not call voicemail. Visual Voicemail is a novelty that I use a lot. So, I understand wanting to get this resolved as quickly as possible.

See the Visual on your iPhone voicemailarticle and make sure that Visual Voicemail is set up, and that your carrier supports this feature, specifically these sections:

Set up Visual Voicemail

If your provider supports visual voicemail, you can configure it:

  1. Tap the phone app, tap the voicemail tab.
  2. Press Set until now.
  3. Create a voicemail password, then tap done.
  4. Enter your new password to confirm it, and then tap done.
  5. Select Custom or default. If you choose custom, you can record a new greeting.
  6. Tap done.

Transfer your existing voicemail:

  1. Tap the phone app, tap the voicemail tab.
  2. Press Set until now.
  3. Enter your password, * and then tap done.
  4. Record a custom greeting or use the default outgoing message, and then click Save.

If you have forgotten your voicemail password, there is no way to reset it from your iPhone. You should contact your operator to reset your password. If you insert a new SIM card, you may lose the voicemails that you saved on your iPhone.

Get help with Visual Voicemail

If you are unable to set up Visual Voicemail, make sure that your carrier supports this feature.

If you need help, try the following steps. Check your Visual Voicemail after each step:

  1. Trying to call someone to check your cellular network connection.
  2. Make sure that you set up your voicemail. To check, dial your phone number from your iPhone.
  3. Call your iPhone from another phone and try to leave you a voice message.
  4. Go to settings > general > Reset and tap reset network settings.
  5. Contact your carrier and make sure that you have the functionality of voicemail on your plan.

Then, I also recommend you to give your iPhone a fresh reboot and see if this is useful when you try to call your voicemail. The following article will help you:
Restart your iPhone, iPad or iPod touch

Have a great day!

Tags: iPhone

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