VMware VIew 6 (PCOIP): Windows Client and web browser connects, Android and Ubuntu - don't
Hello colleagues!
VMware Horizon Client 3.4.0 build-2769709
VMware View 6.1.1 construction-2769403
VMware vSphere 6.0.0 2776511
That's what's wrong: used SecurityServer and connecting to the server. External connection - via a router. When it is connected to a vmware PCOIP Protocol (Internet) outside of the view with a Windows client and a web browser, it works fine. But when connecting from Android or Linux (Ubuntu 14) load the desktop does not occur. Android immediately displays the message 'connection to server lost', Ubuntu delivers all messages - I'll be back on the screen to select a pool table.
Which connection via MS RDP connection protocol is correctly to all customers.
In the settings ConnectionServer in PCOIP Security Gateway set up the external address of the router.
Redirect them router ports:
-TCP 80,443,8443,4172,32111
-UDP 4172,32111
Any ideas?
In security settings server in 'URL of PCOIP' was FQDN, but it must be the IP address.
Tags: VMware
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25/03/2015, 08:42:41.131 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: = > new connection request < =.
25/03/2015, 08:42:41.131 > LVL:2 RC: AGENT 0: tera_agent_read_external_udp_address: RegQueryValueEx couldn't find the value of pcoip.external_udp_address in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to the server.
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25/03/2015, 08:42:41.131 > LVL:2 RC: 0 AGENT: customer address is 0.0.0.0:0 (order of the host)
25/03/2015, 08:42:41.132 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: for gentle host: using Version 1 Tag
25/03/2015, 08:42:41.132 > LVL:2 RC: PRI 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} for gentle host ID of Session: Tag: "W/AenY + In + UA" value: 5bf01e9d8f889fe5
25/03/2015, 08:42:41.132 > LVL:2 RC: AGENT 0: server_listen_on_addr is 0.0.0.0:0 (order of the host)
25/03/2015, 08:42:41.132 > LVL:1 RC: AGENT 0: pcoip_agent_connect_req: type = 2
25/03/2015, 08:42:41.132 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} ID of Session = 4; Codec = 2.
25/03/2015, 08:42:41.132 > LVL:1 RC: AGENT 0: pcoip_agent_connect_req: backtrace Journal 1
25/03/2015, 08:42:41.133 > LVL:2 RC: AGENT 0: tera_agent_launch_server: {s_tag:0x5bf01e9d8f889fe5} pcoip_server_win32 launch
25/03/2015, 08:42:41.133 > LVL:2 RC: AGENT 0: tera_agent_launch_server: path to the logfile {s_tag:0x5bf01e9d8f889fe5} optional specified as "C:\ProgramData\VMware\VDM\logs\".
25/03/2015, 08:42:41.133 > LVL:2 RC: AGENT 0: tera_agent_launch_server: {s_tag:0x5bf01e9d8f889fe5} use_vmware_launcher = true.
25/03/2015, 08:42:41.135 > LVL:2 RC: AGENT 0: create_session_process: open pcoip server process handle 00000000000003DC
25/03/2015, 08:42:41.135 > LVL:2 RC: AGENT 0: tera_agent_launch_server: code {s_tag:0x5bf01e9d8f889fe5} Launcher using VMWare: worked [system is vista or newer, windows session id: 0 x 1, pid: 0x1e4, handful of proc: 0x3dc].
25/03/2015, 08:42:41.381 > LVL:2 RC: AGENT 0: sSERVER_SESSION::agent_receiver_callback: A:srvr4 message; B:srvr0004 to A:srvr4, message = 00 00 00 00, len = 144
25/03/2015, 08:42:42.135 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] waiting for ready message.
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] Got ready message.
25/03/2015, 08:42:42.236 > LVL:2 RC: 0 AGENT: selected server_addr is 0.0.0.0:4172 (order of the host)
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] to connect to the mailbox on the server.
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] sending the session tag.
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} 136 bytes
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] sending session option #0 key ='pcoip.enable_tera2800 "value =" 1 ".
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} 48 bytes
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] sending session option #1 key ='pcoip.priority_level "value =" 4 ".
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} bytes 47
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] sending session option #2 key = 'pcoip.server_fqdn' value ='PS-VDI-01. PROJECTSERVE.local'.
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} 71 bytes
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] end of options: sending message null-option
25/03/2015, 08:42:42.236 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} 26 bytes
25/03/2015, 08:42:42.362 > LVL:2 RC: AGENT 0: sSERVER_SESSION::agent_receiver_callback: A:srvr4 message; B:srvr0004 to A:srvr4, message = 05 00 00 00, len = 136
25/03/2015, 08:42:42.388 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] session to add to the list.
25/03/2015, 08:42:42.388 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] the number of active sessions = 1
25/03/2015, 08:42:42.388 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] sending ok connection response.
25/03/2015, 08:42:42.388 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x5bf01e9d8f889fe5} [4] connection_response (end), 0
25/03/2015, 08:42:42.580 > LVL:2 RC: AGENT 0: sSERVER_SESSION::agent_receiver_callback: A:srvr4 message; B:srvr0004 to A:srvr4, message = 0 b 00 00 00, len = 16
25/03/2015, 08:42:42.602 > LVL:2 RC: AGENT 0: monitor_soft_hosts: {s_tag:0x5bf01e9d8f889fe5} MBX_CON_COMPLETE
25/03/2015, 08:42:42.602 > LVL:2 RC: AGENT 0: monitor_soft_hosts: connection_complete {s_tag:0x5bf01e9d8f889fe5}: SOFT - MBX_CON_COMPLETE
25/03/2015, 08:42:43.645 > LVL:2 RC: AGENT 0: monitor_soft_hosts: {s_tag:0x5bf01e9d8f889fe5} thread of control: connection_complete (MBX_CON_COMPLETE) callback is successful
25/03/2015, 08:42:43.646 > LVL:2 RC: AGENT 0: mb_send_acknowledgement: {s_tag:0x5bf01e9d8f889fe5} send ACK.
25/03/2015, 08:42:43.646 > LVL:2 RC: AGENT 0: sSERVER_SESSION::send_message: {s_tag:0x5bf01e9d8f889fe5} 8 bytes
25/03/2015, 08:42:43.748 > LVL:2 RC: AGENT 0: mb_send_acknowledgement: {s_tag:0x5bf01e9d8f889fe5} srvr0004 Succeeded
25/03/2015, 08:52:46.565 > LVL:2 RC: AGENT 0: monitor_soft_hosts: {s_tag:0x5bf01e9d8f889fe5} server is dead.
25/03/2015, 08:52:46.666 > LVL:2 RC: 0 AGENT: tera_agent_disconnect [guest]: close the agent code: 6, disconnect reason: 0
25/03/2015, 08:52:46.666 > LVL:2 RC: AGENT 0: tera_agent_disconnect: {s_tag:0x5bf01e9d8f889fe5} sign out is * NOT * pending (hndl: 4 pid: process handle 484,: 000003dc)
25/03/2015, 08:52:46.666 > LVL:2 RC: AGENT 0: tera_agent_disconnect: {s_tag:0x5bf01e9d8f889fe5} server process already stopped (hndl: 4 pid: process handle 484,: 000003dc)
25/03/2015, 08:52:46.666 > LVL:2 RC: AGENT 0: tera_agent_finish_disconnect_thread: connection_closed 6
25/03/2015, 08:52:46.939 > LVL:2 RC: AGENT 0: sSERVER_SESSION: ~ sSERVER_SESSION: {s_tag:0x5bf01e9d8f889fe5} closing pcoip server process handle 00000000000003DC
25/03/2015, 08:53:01.517 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: = > new connection request < =.
25/03/2015, 08:53:01.518 > LVL:2 RC: AGENT 0: tera_agent_read_external_udp_address: RegQueryValueEx couldn't find the value of pcoip.external_udp_address in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to the server.
25/03/2015, 08:53:01.518 > LVL:2 RC: AGENT 0: tera_agent_read_external_udp_address: RegQueryValueEx couldn't find the value of pcoip.external_udp_port in the Software\Policies\Teradici\PCoIP\pcoip_admin_defaults key, sending no value to the server.
25/03/2015, 08:53:01.518 > LVL:2 RC: 0 AGENT: customer address is 0.0.0.0:0 (order of the host)
25/03/2015, 08:53:01.518 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: for gentle host: using Version 1 Tag
25/03/2015, 08:53:01.518 > LVL:2 RC: PRI 0: pcoip_agent_connect_req: {s_tag:0x3c5d2733bc4b5aa} for gentle host ID of Session: Tag: "A8XSczvEtaoA" value: 03c5d2733bc4b5aa
25/03/2015, 08:53:01.518 > LVL:2 RC: AGENT 0: server_listen_on_addr is 0.0.0.0:0 (order of the host)
25/03/2015, 08:53:01.518 > LVL:1 RC: AGENT 0: pcoip_agent_connect_req: type = 2
25/03/2015, 08:53:01.518 > LVL:2 RC: AGENT 0: pcoip_agent_connect_req: {s_tag:0x3c5d2733bc4b5aa} ID of Session = 5; Codec = 2.
25/03/2015, 08:53:01.518 > LVL:1 RC: AGENT 0: pcoip_agent_connect_req: backtrace Journal 1
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Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{76D56393-19E5-434C-B1CE-50436F423AAC} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-3922139299-2275641681-4271746960 Compaq Presario 061 ,EC520AA-ABU SR1519UK GB530 Phoenix Technologies, LTD 3.20 20050708000000.000000 + 0004A613607018400F6 0809 0409 GMT Standard Time(GMT+00:00) 0 3 100 100 12 64BC76978749586 GW6PzcEVEDTVKeO5Ym5UUm41dBk = 89388-707-0441865-65898 14 Microsoft Office Enterprise 2007 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7600.0000-0702011
Installation ID: 005374794931967434338543158961887886540182038605556146
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: initial grace period
Time remaining: 36300 minute (s) on (25 day (s))
Remaining Windows rearm count: 4
Trust time: 10/04/2014-16:18:14Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Aware of HWID of Hash: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJTU3aqGUAKWx14/RGuk95QQ7uk + 4QzFActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HP - CPC AWRDACPI
FACP HP - CPC AWRDACPI
SRAT HP - CPC HAMMER
HP - CPC POWERNOW SSDT
MCFG HP - CPC AWRDACPIOriginal title: reactivation?
Your license key (-RMV82) is not the system of Compaq Dell computers you have.
In addition, the date of your BIOS (2005) indicates the computer was manufactured long before that Windows 7 is out, so it cannot have a license of Windows 7 OEM.
The system was changed to allow the illegal permits to run, the line "BIOS valid for OA 2.0: Yes, but no SLIC table" indicates missing the entry in the table to support the function of Ant-piracy.
You will need to buy a new copy of Windows.
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