VN7 - 791G webcam does not work with Win10 app

After the upgrade to Windows 10 in my VN - 791G, webcam does not work in the Windows 10 camera app.

* The exact error message is in Swedish, but a rough translation is 'something was wrong. Please check that the unit is plugged and it is not used by another application". It was after I closed BTW Skype (see below).

* The camera works in Skype.

* Driver version is "Microsoft HD Webcam' 10.0.10240.16384, the last found through Windows update.

I can't find any driver here in the Acer site.

peterhjalmarsso,

My suggestion would be to remove the installed drivers and install again to see if that solves it, this is clearly a driver issue because it works with another application. I also wonder if there may be an update for the application of the camera through the Windows store, maybe.

Tags: Acer Software

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