volume button does not work

I am on Iphone 4, IOS 7.1.2

Suddenly my volume knob does not work. All alert notification, unless the notification of appeal, does not work either. The sound of music, Youtube, video does not work either.

I do not think that my speakers is worth it, because I get the call notification and I still can't use the voice command.

What is the problem with my iphone? And how to fix it? Should I reset it?

Need help, please... >. <

Restart the phone - if the problem persists, please bring the device to an Apple or an authorized repair center

Restart your iPhone, iPad or iPod touch - Apple Support

Tags: iPhone

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