Volume is out of control (gets his "own life") - triggers ATV volume goes to the maximum or minimum in a matter of a minute.

Hello

I come from Apple TV.

When turning on our ATV volume it triggers that our volume of receiver Denon drifting slowly to maximum or minimum-, it takes about 1 min to do this.

Tried to connect directly to our Denon receiver and our Sony TV ATV. Problem happens in two configurations. I tried different options to turn off the smart controls which offers the latest HDMI - ATV standard both our TV (for example, disable the automatic volume control).

By turning the ATV and the new (menu system) will stop the problem for awhile - but same problem returns after 1 to 5 mins.

I spent 8 hours in the last days trying to make it work. Looks like a bug in the SW of the ATV? (i.e. Disabling smart control of ATV does not take effect).

Desipite being impossible to use, I don't want to damage my 20K speaker system. I am close to my unit back and get a Chromecast instead.

Any help to fix this would be appreciated!

System: Apple TV Gen 4 + Denon AVR 2313 + Sony KDL 60w605 all the connected HDMI (and 3 other units that work very well).

Sounds like a defective remote control.  With HDMI control off the coast, it seems possible, that the remote control is to turn off the IR signals directly to the receiver.  Try to cover the distance before or the façade.  In any case, I would return the unit.  During the test leave in the main menu and just look at the level of the volume on the receiver.  Do not play anything to avoid overload problems.

Post your receiver model number.

Tags: Apple TV

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