W7 PC on the router LAN port cannot find connected wireless OJ Pro 8500 has more router suite upgrade

My broadband provider has replaced my internet router with a new one with dual N band Wireless LAN GigE ports and. The 8500 a printer has been successfully connected WPA Wireless and works very well with a laptop Windows 7 Sony connected wireless and Apple devices.  However neither the desktop PC connected windows 7 Dell LAN or even Sony laptop when it is connected to a router LAN port can find the printer.  I tried to reinstall the printer software with the latest version on the site of HP OJ8500_A910_1315 and the installation fails as auditor of network environment cannot find the printer. I ran the diagnostics of HP network with two firewalls in the PC and router disabled without success. The LAN itself seems to work OK as the PC can meet, Exchange files and and can access the internet.  The router has been checked by the technical uupport of the broadband service provider.  The printer is visible as a network connected device in Windows Explorer so you expect the HP software to see. The only option to set the printers IP address and use it in the installion process or is there other settings that I can change to get the HP network environment checker works correctly?  Thoughts would be appreciated.

Thank you very much.  Unfortunately the router (a BT HomeHub4) does not have such a context, in the hub Manager, which is accessible by the user but I have now found it has the ability to set the IP address of a wireless device if I did. I reinstalled successfully on the printer to all computers.

Tags: HP Printers

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