Want 4500: Print missing the top of the document

Hello

Here is the problem that I am facing. I have a document Word 2013 which is the A4 format. When I print the document on plain white paper it prints without a problem. However, when I print on paper (120 g/m²) Brown Buffalo output a mixed success.

Sometimes, the impression is correct - yay

Sometimes feel like missing the beginning of the document. In that the output will print the bottom half of the paper half top of paper. In addition, the amount of printing which is not respected by the top of the page is also intermittent. Sometimes it's a couple of cms, sometimes its a half page.

My document is in the landscape. The document has no margins, but there is no printable data less than 10mm of the edge of the document.

As printing is correct with the white paper and defective with the brown card, I can only assume the problem with the printer paper type and not the document or the configuration of handling.

Any help much appreciated.

Yes, understand you it correctly. The problem is the document management capabilities of the printer. According to the specifications of the HP Envy 4500, Max paper weight it can handle is 120 g/m². If you are using their HP Premium presentation paper, you can get better results. However, if you decide to continue using brown paper you have there, there a trick so that you can get better results.

Tags: HP Printers

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