Want 5530: Printer print suddenly not not on Win 7

Set - up to print wirelessly, I had a race with this model until recently of dream & I don't remember any event that affects all of a sudden it.

My wife's cell phone is not affected & print very well.

HP Diagnostics initially sorted a shift of the port but after a fix - up it still will not print.

Leads to later diagnoses have concocted with nothing wrong.

Have uninstalled and re-installed the relentless software number pilot many times without success.

Strange thing is the 'internal test print' function works fine but actual print is not?

Go figure, she does this wireless network... I don't understand?

I temporarily turned off the Norton firewall but nothing helped.

At my wits end with this one...

Any help or advice would be appreciated.

Thank you.

Hi VinnieF,

You're welcome and thank you for your answer!

If the printer can print from your Android smartphone, then you are correct, that the problem is with the laptop running Windows 7.

As an another possible workaround, let's try to assign another driver, following the instructions in this post How to assign drivers to Print in different Versions of Windows, by @Shane_R.

Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

We'll see what happens!

Tags: HP Printers

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