Want 5530: Resize >; >; >; Fit-To-Page issues
Hello
Last December, I bought a 5530 envy and implemented a wireless connection to my printer. I used the copy feature to enlarge the Sudoku puzzles from the newspaper to the size of a sheet of paper (which makes them easier to work). The following procedure worked perfectly for a few weeks:
1. tap on the screen of the dark printer.
2. press the copy icon.
3. tap on settings > > resize > > Fit-to-Page.
4. press the arrow on the back page.
5. tap on the option of black ink.
As I said, it worked very well. However, the same procedure does not work now. Instead of getting a full Sudoku puzzle page, I get a copy of the puzzle that is a little larger and located on half left of the page about 2 inches from the top of the page and 3 inches from the bottom. I see two possible explanations:
Theory 1. Somehow, I screwed up the printing preferences/options for my printer. I played with these settings trying to solve my problem, but nothing helped. My current settings are:
- Orientation: Portrait
- Paper type: plain
- Print quality: Normal
- Pages per sheet: 1
- Without borders: Off
- Printon both sides: back on the long edge
2 the theory. In my view, there may have been a software update of printer somewhere around the time that presents the problems started. When the resizing feature worked, neither my wife or I remember the white, square icon that allows the user to select the number of copies to print. We may be wrong, but I think that this feature has been added to the system or I somehow envolked just change my preferences/options.
Any ideas?
Badger66
Hi * MissTeriLynn *,.
I tested my system this morning and it worked... I have no idea why. I had been 'play' with the settings during the weekend but had only partial success. I followed your suggestions regarding a software update and determined that my printer is already configured to accept automatic updates. I guess that of the case and the system now works fine.
Thanks for your help.
I will report this issue as resolved.
Badger66
Tags: HP Printers
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