Want 5530 Web services

I just bought a printer Envy 5530. As he tried to set up ePrint services, although there is a strong WiFi to the network, an error appears when trying to connect to web services that says: "server connection error: the printer could not connect to the server." "Check Internet connection and try again or set a proxy address. I tried to disable the network connection and reconnection, turn the printer off and on again, reset to factory settings and even moving the printer closer to the wireless router in the hope of receiving a signal stronger. None of them worked. As far as I know, that we do not use a proxy server in the House, when I checked in the network settings on my Mac box was empty. Sometimes when I try to connect to Web Services, there is a message that says "current record: registration for web services is already underway." OK button to dismiss this message when recording is finished. "Nothing happens after that. There is no page printed with my request code.

The reason why I bought the printer has been for the ePrint feature. If it does not, then it is useless to have the printer.

Please let me know what other steps can I take to connect to Web Services in order to complete installation of my printer. Thank you.

Hello mmaren,

Welcome to the HP Support forums.  I see that you have been unable to set up your printer Envy 5530 ePrint service.

Please define Manual of the printer an IP address manually and DNS servers.  I've included a link to another post I made that has instructions with screenshots.  Please do not worry that the screenshots are for a Photosmart printer, the steps are the same.

Tags: HP Printers

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