want 5643 keeps returning to the main menu

I just took the HP Envy 5643. I like a lot of things for the Black Friday price I paid. However, when you try to navigate the on-screen menu, she wants to keep jumping to the home screen, as if I had pushed the home button. Y at - it a setting or firmware update which corrects this, or is it a touchscreen flaky?

Thank you!

OK, I'm THAT guy. After trying everything under the Sun, I have it turned off and unplugged for a few seconds. What you know... problem solved.

Tags: HP Printers

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